Update: Thunderpick has released the money, and I was able to withdraw
Wow, that took quite a while, but It's good to know that you got your money back... in time for the festive season

I just wanted to know, after that last verification attempt you did with them that involved holding a piece of paper, did they ask for any more information, or they were just ghosting all that long?
Hey, no they did not ask for any more information. They ghosted me for a very long time and eventually got back to me with the news that my funds have been released but I can't continue to play on the website.