Deposit money not credited to Bc Game india account

[Shree3210]

Hi my Bc game user id:98232238 and username is Shree3210. In past two days i had made two deposits transaction in my gaming account of Rs.4501 and Rs.5501 respectively. Both the transaction were successful from my side but the money was never credited to gaming account. I have already raised the ticket and its been more than 48 hours but i have got any response from the live support. I have All the necessary evidence to show that i have successfully made the payment. Kindly please help ke get my money back.

[holydarkness]

Hi my Bc game user id:98232238 and username is Shree3210. In past two days i had made two deposits transaction in my gaming account of Rs.4501 and Rs.5501 respectively. Both the transaction were successful from my side but the money was never credited to gaming account. I have already raised the ticket and its been more than 48 hours but i have got any response from the live support. I have All the necessary evidence to show that i have successfully made the payment. Kindly please help ke get my money back.

Wait for 72 hours, then if it's not processed and credited to your account yet, click the "speed up" button on each transaction and fill each field with information required, then return to me with the TX ID and order ID.

72 hours, speed up button, submit what they asked, then reach me with the TX ID and order ID. I'll try to see if my contact can speed it up.

[Shree3210]

Hi, Thank you for the help, one of my transaction has been successfully credited m, but the other one is still pending. There is no update on that transaction. Order Id :F-1847935547201632812 and the transaction Id:391798364983 .

[holydarkness]

Hi, Thank you for the help, one of my transaction has been successfully credited m, but the other one is still pending. There is no update on that transaction. Order Id :F-1847935547201632812 and the transaction Id:391798364983 .

Have you press the speed up button and provide all the required field that's asked on the next page of "speed up"? Mind to share me screenshot of both the transaction and the proof of submission [if there any]?

[Shree3210]

Proof of Transaction and submission
https://ibb.co/hFGLfcFs
https://ibb.co/8DKft4hd

[holydarkness]

Proof of Transaction and submission
https://ibb.co/hFGLfcFs
https://ibb.co/8DKft4hd

Ugh, why do people love ibb so much? Sorry, just mumbling my frustration at ibb for limiting me.

Got both of your images, with some work-around. I've nudged my contact to take a look into this, and I believe i've got all the information I need to get it expedited [or at least looked at]. Just waiting for them to nudge me back.

[Shree3210]

Any Updates, its been more than 7 days since i deposited money still haven't got it in my account, also applied for compensation aa per company policy that also is stuck.

[holydarkness]

Any Updates, its been more than 7 days since i deposited money still haven't got it in my account, also applied for compensation aa per company policy that also is stuck.

Hi, sorry, my fiat contact asked for your ticket number. I believe it's labelled as "ticket ID". If you can help me provide that, it'll be very much helpful to my contact to expedite or at least to look into your stuck transaction. Can you find it and please inform me?

[Shree3210]

Yes, the ticket no: 9393418

[acroman08]

-snip

@holydarkness, the number of Indian gamblers having an INR crediting issue with bc.game is quite high. I am curious, which side do you think is causing this issue, is it the Indian bank or bc.game? Also, at this point bc.game should put a warning about the crediting issue(if they still haven't) when gamblers are going to deposit INR in their casino.

[Shishir99]

@holydarkness, the number of Indian gamblers having an INR crediting issue with bc.game is quite high. I am curious, which side do you think is causing this issue, is it the Indian bank or bc.game? Also, at this point bc.game should put a warning about the crediting issue(if they still haven't) when gamblers are going to deposit INR in their casino.

It is the merchants.
Indian regulations have changed slightly, and there is a chance that the bank account could be frozen if the bank detects casino-related transactions. I assume either the merchants are intentionally delaying the crediting of those deposits in case their accounts get frozen, or they are doing it intentionally. The number of such cases has increased a lot, which is concerning. I would suggest the same thing, BC game should put a warning about it. They can temporarily disable fiat deposits to avoid these issues. I believe there are hundreds more cases, but those players are not aware of this forum.

[holydarkness]

-snip

@holydarkness, the number of Indian gamblers having an INR crediting issue with bc.game is quite high. I am curious, which side do you think is causing this issue, is it the Indian bank or bc.game? Also, at this point bc.game should put a warning about the crediting issue(if they still haven't) when gamblers are going to deposit INR in their casino.

It's the merchant, not the casino. All of the back-log happened [happen?] because the casino is yet to receive the fund from the merchant, so their fiat department can't credit the account. Other case with frozen bank account was also due to the merchant, I think they tried to play dirty, as they want to reclaim the fund that BC already paid to the player [via the merchant].

Given gambling activities is currently under their govt. microscope, I think every casinos that cater fiat deposits in this currrency will have to use merchants, and with that, also come the necessity to rotate merchants every now and then to avoid detection. Thus, the potency for the old merchant to pull some trick.

As for the warning, BC take an approach where players can "speed up" their transaction, of which the pending transaction will be brought to fiat department's attention.

[Shree3210]

@holdarkness, any update on my ticket or deposits, i havent received anything yet.

[Bitcoin_Arena]

@holdarkness, any update on my ticket or deposits, i havent received anything yet.

It is very likely that he has passed on your information to the necessary department, and so I believe you should sit tight and be patient a bit more. Just like your other transaction was process, it is very little that the last one is going to be processed too.

I don't know how it is in your Country but given the tougher regulations, i think it would be much better to use crypto deposits instead of fiat? Buying and selling crypto on exchanges shouldn't be a problem.

[acroman08]

-snip

I see, if the merchant is the issue and if it is possible for them to change to a different merchant, wouldn't it be better if they change it now and then avoid the current merchant they are using, since it seems like the one they are using right now is causing them and their Indian gamblers a lot of trouble.

[Bitcoin_Arena]

-snip

I see, if the merchant is the issue and if it is possible for them to change to a different merchant, wouldn't it be better if they change it now and then avoid the current merchant they are using, since it seems like the one they are using right now is causing them and their Indian gamblers a lot of trouble.

In such a hostile atmosphere due to heavy regulation from Government, it;'s very likely that they are finding it very hard to find alternative merchants (most of them have probably backed off due to the new changes). The merchants that remain defiant are probably the ones that don't care about their reputation or lawsuits.

I still think what BC game should do is cut some losses and advice Indian users to lean more to crypto deposits and withdrawals for now until things are sorted out.

[Shree3210]

Hi, sorry but its been more than 10 days yet my deposits haven't been credited.

[holydarkness]

@holdarkness, any update on my ticket or deposits, i havent received anything yet.

Hi, sorry but its been more than 10 days yet my deposits haven't been credited.

Hi, this is weekend. I tend to leave my contacts on every single casinos during weekend for their [and my] personal time, unless it's an emergency and/or dire situation. Your case and other similar fiat related case, though, no matter it's dire or not, must hit brakes during weekend as it's fiat related, where fiat institutions mostly shut their doors.

I'll nudge my conctact again come Monday, during my morning coffee, suppose it's not credited yet while I sleep [India and I live in a whole different timezone, I believe].

[Shree3210]

@holydarkness, Hi, Thank you very much for your assistance, Today my deposit got credited. Sorry to bother your again and again and once again thank your very much.

[holydarkness]

@holydarkness, Hi, Thank you very much for your assistance, Today my deposit got credited. Sorry to bother your again and again and once again thank your very much.

Yeah, got nudged by my contact [pretty much like predicted in earlier post, LOL] when I was asleep that it got credited, but I had to get to IRL, so I can't update here, plus you've update us yourself.

Anyway, since it's resolved, mind to mark this as resolved by editing the opening thread's title and add word "resolved" and lock the thread [button is on the lower left of the page]?