AskGamblers recovered millions for players, maybe we can learn from that

[Viscore]

I read this news about AskGamblers helping players recover millions of dollars through their complaint service.
Honestly amazed how big that number already is, shows that if you just know where and how to file your complaint, you don’t even need an expensive lawsuit.

That’s why platforms like this matter a lot IMO as they give players a fair shot when they get scammed or denied withdrawals.

Makes me think, we also have the Scam Accusation board here in the forum, and it’s been useful too, but maybe it can be improved. If we want to really help gamblers, maybe we can look at how AskGamblers handles their complaint system and pick up a few ideas from that.

read this news to get more information....
AskGamblers Complaint Service Has Helped Players Recover $80M

AGCCS Has Helped Players Get Back $80M
The AGCCS is a service that helps players resolve complaints they have with operators they are playing with. The service is designed to help players with various technical issues and recover money that may be otherwise frozen.

AskGamblers did not mince words when highlighting its contentment with the service’s efficiency. The company said that it was very pleased to have helped thousands of players recover a total of $80 million from operators they had been playing with.

While AskGamblers was very pleased with the figure, it said that what truly mattered was the trust players have put in the service.

[tread93]

I read this news about AskGamblers helping players recover millions of dollars through their complaint service.
Honestly amazed how big that number already is, shows that if you just know where and how to file your complaint, you don’t even need an expensive lawsuit.

That’s why platforms like this matter a lot IMO as they give players a fair shot when they get scammed or denied withdrawals.

Makes me think, we also have the Scam Accusation board here in the forum, and it’s been useful too, but maybe it can be improved. If we want to really help gamblers, maybe we can look at how AskGamblers handles their complaint system and pick up a few ideas from that.

read this news to get more information....
AskGamblers Complaint Service Has Helped Players Recover $80M

AGCCS Has Helped Players Get Back $80M
The AGCCS is a service that helps players resolve complaints they have with operators they are playing with. The service is designed to help players with various technical issues and recover money that may be otherwise frozen.

AskGamblers did not mince words when highlighting its contentment with the service’s efficiency. The company said that it was very pleased to have helped thousands of players recover a total of $80 million from operators they had been playing with.

While AskGamblers was very pleased with the figure, it said that what truly mattered was the trust players have put in the service.

Damn, that number is huge! Just goes to show you that casinos would rather not have to deal with the court system they would rather just throw the sqeaky wheels some grease and the barking dogs a bone rather than spend that and maybe more in legal fees. Honeslty whoever came up with that platform idea is both a huge help to gamblers and also has probably raked in 2-10% of that 80 million dollars or maybe even more. Not bad at all. Wish I would have thought of that haha

[btc_angela]

And if I'm not mistaken, there are a few cases that really goes to AskGamblers to mediate but I don't know what's percentage in our community has been successful.

The only thing I remember is that there was one casino that didn't want to pay even if AskGamblers said that they are are fault and they should allowed the gamblers to withdraw that money.

So not sure if that casino are still in the crypto space though. But it's good numbers that AskGamblers have done for players.

[Hazink]

​Knowing the right place to file your report is important but what will make it valid is the casino the gambler has an issue with. This forum in the scam accusations section, through the help of some members, helped a user recover about $4m. If I'm correct from a well-known casino in this forum, there are also cases which have been reported to the askgambler and the casino doesn't even bother to give it a listening ear, firstly one should just pray to win a significant amount in a casino that will be fair enough to pay and don't bring up excuses.

[Questat]

And if I'm not mistaken, there are a few cases that really goes to AskGamblers to mediate but I don't know what's percentage in our community has been successful.

The only thing I remember is that there was one casino that didn't want to pay even if AskGamblers said that they are are fault and they should allowed the gamblers to withdraw that money.

So not sure if that casino are still in the crypto space though. But it's good numbers that AskGamblers have done for players.

Askgamblers can’t really enforce a payment, but a lot of gamblers still check the site for reviews before deciding where to play. Reputation matters a lot in this industry, so casinos wouldn’t want that image ruined. Even here in the forum, if a casino advertises but can’t resolve player issues, it’s basically a waste of money in the long run.

They might keep their license since most bettors won’t sue, but with a bad reputation, it’s almost the same as losing in business, trust is everything in this field.

[dimonstration]

Makes me think, we also have the Scam Accusation board here in the forum, and it’s been useful too, but maybe it can be improved. If we want to really help gamblers, maybe we can look at how AskGamblers handles their complaint system and pick up a few ideas from that.

read this news to get more information....
AskGamblers Complaint Service Has Helped Players Recover $80M

AGCCS Has Helped Players Get Back $80M
The AGCCS is a service that helps players resolve complaints they have with operators they are playing with. The service is designed to help players with various technical issues and recover money that may be otherwise frozen.

AskGamblers did not mince words when highlighting its contentment with the service’s efficiency. The company said that it was very pleased to have helped thousands of players recover a total of $80 million from operators they had been playing with.

While AskGamblers was very pleased with the figure, it said that what truly mattered was the trust players have put in the service.

We need a lot of user like @holydarkness in able to achieved an Askgambler level of arbitration. Although our current scam accusation board is already helpful as AG but still we have lack of manpower to handle all the case of each user and discuss it with casino representatives.

@holydarkness effort is pure free of charge so it’s very hard to convince someone to do the same level of dedication on casino cases for free. But I hope many reputable user will step up in the future.

[Fivestar4everMVP]

I read this news about AskGamblers helping players recover millions of dollars through their complaint service.
Honestly amazed how big that number already is, shows that if you just know where and how to file your complaint, you don’t even need an expensive lawsuit.

That’s why platforms like this matter a lot IMO as they give players a fair shot when they get scammed or denied withdrawals.

Makes me think, we also have the Scam Accusation board here in the forum, and it’s been useful too, but maybe it can be improved. If we want to really help gamblers, maybe we can look at how AskGamblers handles their complaint system and pick up a few ideas from that.

Well, this is actually a very important discussion/thread that I supposed should have been better posted in the meta board so that it could be taken and treated more seriously, but all the same, it's still good here anyway..

I have always thought about something like this, doing this not only improves the casino services running inside this forum, but also improves the forum as well, but unfortunately, I feel no one is interested in this part, every one is simply more interested in becoming a Alt account police, we are more interested in chasing after users with Alt accounts while not caring much about scam services too..
But I do hope that this your thread will serve as a wake up call, maybe we can henceforth brainstorm and figure out how to really treat scam issues involving casinos better to help improve services here and the forum generally..

[Maslate]

We need a lot of user like @holydarkness in able to achieved an Askgambler level of arbitration. Although our current scam accusation board is already helpful as AG but still we have lack of manpower to handle all the case of each user and discuss it with casino representatives.

@holydarkness effort is pure free of charge so it’s very hard to convince someone to do the same level of dedication on casino cases for free. But I hope many reputable user will step up in the future.

That’s a good suggestion.. DT should really work on that since gambling is one of the biggest advertisers in the forum. It’s only right that we promote casinos with a solid reputation and hold them accountable when issues come up. If a casino can’t maintain its credibility or refuses to resolve problems, then it shouldn’t have a place here.

I’ve seen some active DTs already stepping in to help resolve disputes, but there are still situations that are tough to evaluate, especially when certain evidence can’t be shared publicly due to privacy concerns. In cases like that, it’s really hard to judge fairly. Not sure how AG handles those situations on their end, but it would be nice if we had a clearer system for that here too.

[Dunamisx]

That’s why platforms like this matter a lot IMO as they give players a fair shot when they get scammed or denied withdrawals.

Players will only get justice when they were not found being guilty as well for violating any of their terms, aside this, i don't think a reputable gambling platform should denied its user from making withdrawal, which is unethical to me, everyone should have equal right the same way they can make deposits, they should also be able to initiate and withdraw successfully.

[Orpichukwu]

We need a lot of user like @holydarkness in able to achieved an Askgambler level of arbitration. Although our current scam accusation board is already helpful as AG but still we have lack of manpower to handle all the case of each user and discuss it with casino representatives.

@holydarkness effort is pure free of charge so it’s very hard to convince someone to do the same level of dedication on casino cases for free. But I hope many reputable user will step up in the future.

The mentioned member is doing an excellent job on that board; each time a case is raised, some members who have had experience of how helpful he can be even go as far as sending PMs or mentioning him in the thread to drag his attention, and he has been helpful with building some kind of contact with most of the casinos who could also come and represent their brand.

Many other members could also try, but the depth of help someone can render will be based on how experienced they are with that particular case in order to understand both the accuser and the casino side of the story in a case that is beyond a general knowledge to analyse.

[Finestream]

Players will only get justice when they were not found being guilty as well for violating any of their terms, aside this, i don't think a reputable gambling platform should denied its user from making withdrawal, which is unethical to me, everyone should have equal right the same way they can make deposits, they should also be able to initiate and withdraw successfully.

It really all boils down to reputation. A reputable casino wouldn’t do anything that could ruin its name. Of course, when huge amounts are involved, there’s always a small chance something shady could happen, but for big and well-known platforms like Stake, it’s hard to believe they’d risk it. They process millions in volume daily, so scamming a user for $10,000 or less just doesn’t make sense. In cases like that, it’s more likely that the user is trying to damage the casino’s reputation rather than being an actual victim.

[coin-investor]

I read this news about AskGamblers helping players recover millions of dollars through their complaint service.
Honestly amazed how big that number already is, shows that if you just know where and how to file your complaint, you don’t even need an expensive lawsuit.

That’s why platforms like this matter a lot IMO as they give players a fair shot when they get scammed or denied withdrawals.

I always say that casinos thrive, live, and die on their reputation, and a platform like Askgambler service can build or ruin it based on how they resolve issues in favor of the player.

Bitcointalk is also doing this, but we don’t have a service like Askgamblers that can interact as a third party, since it is a forum and not a centralized service platform.

The complainant can post the issue, members can comment and investigate, and the community can judge who is at fault.
With so many casinos to choose from, casinos with a bad reputation will likely be left out.

[dimonstration]

We need a lot of user like @holydarkness in able to achieved an Askgambler level of arbitration. Although our current scam accusation board is already helpful as AG but still we have lack of manpower to handle all the case of each user and discuss it with casino representatives.

@holydarkness effort is pure free of charge so it’s very hard to convince someone to do the same level of dedication on casino cases for free. But I hope many reputable user will step up in the future.

That’s a good suggestion.. DT should really work on that since gambling is one of the biggest advertisers in the forum. It’s only right that we promote casinos with a solid reputation and hold them accountable when issues come up. If a casino can’t maintain its credibility or refuses to resolve problems, then it shouldn’t have a place here.

I’ve seen some active DTs already stepping in to help resolve disputes, but there are still situations that are tough to evaluate, especially when certain evidence can’t be shared publicly due to privacy concerns. In cases like that, it’s really hard to judge fairly. Not sure how AG handles those situations on their end, but it would be nice if we had a clearer system for that here too.

IIRC @holydarkness already doing this through PM. He gets both the evidence sent from casino and players to have a better analysis on the case he is handling. But doing this alone will create problems in the future if a couple of user is not satisfied on his judgement.

DT is the most credible to step up on this role. Maybe fee system will help to increase the participation since this job was supposed to be paid as they are handling case that involves money.

[uneng]

From the article:

AskGamblers cited one of its most noteworthy cases when its AGCCS helped a player who was experiencing an issue with Jackbit Caino recover some $3,311,000. The player told the service that they wanted to withdraw the money but had found their account blocked.

“I contacted support and received a reply that the account is blocked for six months due to a review,” the player explained. The AGCCS wasted no time jumping into action. Instead of waiting six months to recover their money, the player had it back in less than two weeks, all thanks to AskGambler’s service.

It's great to read news where the case was solved successfuly in record time. AskGamblers works to pressure casinos into doing the right thing towards their customers, what is a must in an industry which moves large amounts of money in real time, and where trust is somehow difficult to be built. Like the saying goes, "it takes many good deeds to build a good reputation, and only one bad one to lose it", so naturally casinos will do their best to not harm the progress they have made so far inside the industry.

However, with so many betting houses available nowadays, the range of influence of AskGamblers still has to be raised even more, so it can monitor a higher number of gambling platforms, protecting and helping more gamblers as consequence.

[Helena Yu]

Seriously you compare Askgamblers with scam accusation section in this forum? it's like you comparing between a top lawyer with a college student in law major. Imagine you have a case and you're looking for help, which one you will choose? someone who have power and experience or someone who can only give suggestion?

So far, no one in this forum have access or right to caught illegal casino/scammer, you can't expect this forum would be the most important place to solve an issue. But, this forum could be the best place to know the credibility of a project.

[Agbamoni]

​Knowing the right place to file your report is important but what will make it valid is the casino the gambler has an issue with. This forum in the scam accusations section, through the help of some members, helped a user recover about $4m. If I'm correct from a well-known casino in this forum, there are also cases which have been reported to the askgambler and the casino doesn't even bother to give it a listening ear, firstly one should just pray to win a significant amount in a casino that will be fair enough to pay and don't bring up excuses.

Maybe I missed this part in the forum. I have seen several complains about forum users getting scammed even with with solid evidence but they never got their money back, only justice and tagged actions was taking against them.

Askgamblers have recovered money for gamblers but I doubt if they have any representative in the forum that can help foster recoveries in case of complains.

[mikel_012]

Seriously you compare Askgamblers with scam accusation section in this forum? it's like you comparing between a top lawyer with a college student in law major. Imagine you have a case and you're looking for help, which one you will choose? someone who have power and experience or someone who can only give suggestion?

So far, no one in this forum have access or right to caught illegal casino/scammer, you can't expect this forum would be the most important place to solve an issue. But, this forum could be the best place to know the credibility of a project.

The casino wants credibility. The same way if someone reports they are being unfair in AskGamblers they will want to solve the issue to not get a bad reputation, this is also the case in bitcointalk because casinos spend a lot in marketing here to build a community and everything can be thrown away if they are unfair. When someone accuses them on the scam accusation topic, they will want to solve it to not get be seen as a bad casino no one should play.

[Mrbluntzy]

The scam accusations board doesn't have dedicated members or employees that will fight for the recovery of the money that a casino must have scammed their customer. If the forum had paid employees on that board who are dedicated for that kind of job alone, it will be easy to recover such money, but the people who try to help in any case of casino scams on the scam accusation board are only members who willing offers their help by giving their inputs and suggestions on how the victims can get help and recover their money. If it's a casino that has launched on this forum before, some DM members of the forum will call to the attention of the casino representative on this forum and if their compliance on the report, the issue will be resolved and I know most issues like that have been resolved here and feedback was given.

The duty of the forum is not to function as askgamblers and why it has not also been same case on this forum is because members here that helps during scam cases are only doing it at their own good will. If they want to adopt from askgamblers idea, that means there would be a reward for such members after the scammed money is successfully recovered. That's my thought.

[Moreno233]

Reputable casinos always want to settle genuine cases with their customers. We have seen many cases brought in the reputation board of this forum that ended up being resolved and all parties involve got what was due them. I have also seen cases of people who want to cheat a casino and such cases cannot be resolved even if they are taken to AskGamblers because they are cases of violation of TOS of those casinos. Finally scamming casinos platforms will not pay back the money irrespective of where the case is taken to. Therefore, we must be careful to use casinos with good reputation.

[Findingnemo]

They are very much limited because the casino should also provide complete cooperation then only they can mediate any allegations which can be useful in certain cases. But they can't do anything with scam casinos because they will not be interested in any response for their queries raised from an allegation.

Forum accusation board also helped a lot of members and I remember some reputed casino paying like 200+BTC after they have been proved the mistake in on their side and if we look at the value of 200btc then the one case alone worth millions.