Anyone ever able to withdraw from Ascendex?

[vanhalendlrband]

Just curious as ive never used them waiting to withdraw over 30 hours waiting for a review when i was asked only to verify and i did still taking over 30 hours.

Has anyone else used them?

[Mrbluntzy]

I have not even head of the exchange but of all the exchange I used, non have I ever had a 1 hour delay on withdrawal, there's no normal and reputable exchange that will delay your withdrawal for 30 hours unless you were asked to do KYC and you did not do it. This exchange was operation with an old name Bitmax according to my research, it looks legit, maybe you can contact their support and make a complaint first.

[vanhalendlrband]

I have not even head of the exchange but of all the exchange I used, non have I ever had a 1 hour delay on withdrawal, there's no normal and reputable exchange that will delay your withdrawal for 30 hours unless you were asked to do KYC and you did not do it. This exchange was operation with an old name Bitmax according to my research, it looks legit, maybe you can contact their support and make a complaint first.

Yeah i cant imagine they dont let anyone withdraw they asked me to verify and they say they have to do manual reviews that can take up to 72 hours.

Its also a large amount of funds as well. So maybe that can take longer to review.

Its the only exchange in Canada that trades Zcash leverage that im allowed to use. Canadian government blocked all other exchanges including Binance that i could leverage Zcash on

[Mrbluntzy]

I have not even head of the exchange but of all the exchange I used, non have I ever had a 1 hour delay on withdrawal, there's no normal and reputable exchange that will delay your withdrawal for 30 hours unless you were asked to do KYC and you did not do it. This exchange was operation with an old name Bitmax according to my research, it looks legit, maybe you can contact their support and make a complaint first.

Yeah i cant imagine they dont let anyone withdraw they asked me to verify and they say they have to do manual reviews that can take up to 72 hours.

Its also a large amount of funds as well. So maybe that can take longer to review.

Its the only exchange in Canada that trades Zcash leverage that im allowed to use. Canadian government blocked all other exchanges including Binance that i could leverage Zcash on

oops, now i get to understand why you decided to use such exchange which is not among the tier 1 exchange.  Since they have asked you to wait for 72 hours, you will just have to exercise patients for the manual review to be done, until you get a feedback from them after the 72hrs before you can know your next line of action.

That's one problem with centralized platforms, I feel sorry for the inconvenience this must have caused you.

edit

Have you also confirmed that Zcash leverage trade has also been suspended on kraken and bitget exchange?