No casino can survive by offering only 0% house edge games. Their business model depends on having an edge, that’s how they stay profitable. So it doesn’t really make sense unless it’s being used to bring players in and then cross-sell other games with a built-in edge.
You're right, I think they sacrifice the provably fair games and only used it to attract players. Now, to think of it, that's actually a good strategy since at some point, players will get bored and will go to slots, table games and sports betting and that's where they really get their profit from. I think I've read it somewhere here that it's not totally 0% house edge because if you wager 50k or more per day in their original games, the house edge will increase.
I wanted to place a bet, but this option was blocked for me. After that, I wanted to withdraw funds, and the screen showed me that I first needed to complete verification.
I completed it two days ago.
I think there's something that triggers that's why they restrict your account and I agree with
@logfiles, they wouldn't just randomly select a user and restrict the account from playing and withdrawing. It's been 2 days? Isn't it usually done within the day or so? (sorry I'm not familiar how long do they check the KYC) Anyway, if you know that you didn't do something wrong and you are playing on a country where it's legally allowed, then you shouldn't be worried about it, though it's really hassle on part of the player.
