19k FIAT INR Sent Instead of ₹10k Order BC.Game Ticket 9507926 @holydarkness

[johnsnowaegon]

I need help regarding a FIAT INR deposit issue on BC.Game, and I’m tagging @holydarkness because I’ve seen them assist other users with similar problems.

Here’s what happened:

I generated a FIAT INR deposit order for ₹10,000, but by mistake I sent ₹19,000 to the UPI ID shown on the deposit page. Since the paid amount didn’t match the order amount, the system could not auto-verify the UTR.

My details (non-sensitive):
• BC.Game ID: 99697320 (Monkeyluffy13)
• Support Ticket ID: 9507926
• Amount Sent: ₹19,000
• Order Amount: ₹10,000
• Issue: UTR cannot be matched automatically due to mismatched amount

I have already submitted:
– Video proof of the successful payment
– Bank statement showing the debit
– Payment screenshot
– Full details in the support ticket

However, support replies seem fully automated, and I’m not receiving any real update from the finance team.

Request:
If possible, I would really appreciate it if you holydarkness could help guide me or escalate this issue. I just want to know whether BC.Game will manually credit the full ₹19,000 or refund it, and how long this usually takes.

[holydarkness]

Uhh... how long has it been since you made the transaction? If it's under 72 hours, please have a little patience and wait and see whether the fund bounced back to your bank account or fully credited as what's debited from your bank account.