I recently
added a question to the one other thread I started about Bitcoin Magazine, which went unanswered--but after an e-mail exchange with their support person I got some info that I thought I should share with the community. I've no idea how many here buy the magazine and buy it direct from the source, but read this before shelling out extra $ for a "sealed" copy:
On Fri, Nov 14, 2025 at 12:19 AM, xxxxxx<zzzzzz@yyyyyy> wrote:
On my second to last order (#------), I purchased 3 issues of Bitcoin Magazine at the "sealed" price; what I got were magazines placed into resealable polybags, very unlike my early purchases.
This time I did an unboxing video for order #----- and got the same thing for the newest issues.
This is disappointing, especially since I have a 100-count pack of polypropylene bags with resealable flaps, and I could have done exactly what you did myself and saved $8 on each issue. Has this become the norm? You're offering "sealed" magazines for the collector, but that really isn't the case, nor does it justify the price difference. In my video I showed some of the earlier issues I received that were shrink wrapped (which is what I was expecting).
Can you clarify any of this?
On Nov 14, 2025 at 11:47 AM, xxxxxx from BTC Inc <
store@btcmedia.org> wrote:
Hello xxxxxx,
Thank you for reaching out, and I truly appreciate you taking the time to share this with us. I’m very sorry for the experience you had with your recent orders — this is definitely not the kind of experience we want you to have, especially when purchasing items meant for collectors.
I completely understand your disappointment, and I want to make sure we look into this properly. Would it be okay for you to share the unboxing video and any photos of the magazines you received? This will help me flag the issue to the relevant team so we can review what happened and determine the best steps to resolve this matter.
Thank you again for your patience and for bringing this to our attention. I’m here to help and will make sure this is addressed.
Best,
xxxxxx
On Sat, Nov 15, 2025 at 5:14 AM, xxxxxx<zzzzzz@yyyyyyy> wrote:
Hi xxxxxx,
I have the unboxing video, which was NOT done professionally or uploaded to Youtube or any other site. It hasn't been edited, and from it you can definitely see what I'm talking about. However, the file is 860MB, so if you can suggest a way for me to share it with you I will.
But from what I described to you it seems to me that it ought to be a very simple matter for your team to figure out how those 'sealed' magazines are being shipped out now as opposed to issue #28, for example, which is actually shrink wrapped with no way of getting the issue out without removing that shrink wrap. I think the change started with issue #36 (the mining issue), because all the issues I ordered were simply placed bare in a resealable polybag.
Hopefully you understand my concern with 1) The unannounced change in packaging, and 2) Paying an extra $8 to have a bare magazine put in a polybag and accepting that it qualifies as 'sealed'.
Let me know what you'd like me to do, and I appreciate your time.
xxxxxx from BTC Inc <
store@btcmedia.org> Nov 24, 2025, 12:28 PM
To: zzzzzz@yyyyyy
Hello xxxxxx,
Thank you for your patience as I get more information about your concern.
First, we want to thank you for sharing your feedback and for taking the time to make an unboxing video — we really appreciate the detail and effort you put into it.
I’d like to clarify that we have started using resealable polybags instead of shrink wrap for all “sealed” products. This approach offers the same or better protection and a very similar look, but it does allow the product to be opened and removed more easily. We understand that some avid collectors may prefer the traditional shrink wrap, and I completely understand your perspective.
The switch was made primarily to reduce processing times while maintaining product protection, but I understand it may feel different from earlier issues you purchased. To help reduce any confusion, we are planning to update the product listings on our store to clearly reflect what customers can expect to receive.
We truly value your support as a collector and your honest feedback, and I hope this explanation helps clarify the change.
Thank you again for letting us know — it helps us improve the experience for all our customers.
Best,
xxxxxx
As I wrote in my e-mail to them, you can buy those polybags by the 100s, and since I do just that for other magazines I collect I can tell you they're indistinguishable from what Bitcoin Magazine is now putting their "sealed" issues in and charging $8 more for. As far as the sealed magazine being more easily opened and removed....sure, that's true, but usually collectors buy sealed items so as to keep them in *factory-sealed* condition.
There's a lot of circumlocution in their response, and on top of that they're presently pulling a dick move by offering what looks like a massive Black Friday sale, except that they jacked up the prices on most everything they sell, especially back issues of the magazine prior to issue #24.
What's going on here isn't a massive deal in the grand scheme of the world and history of bitcoin, but I've often wondered if anyone working in any aspect of the cryptocurrency business is or will stay honest. Now that I've ended this shizdig on a down note, I'm going to toast to disinfo-flation.
Note: I have the original e-mail and unboxing video but will only share with one or two very trusted members and only upon request.
