Gcoin.casino - only paid me half of $337k win, forfeit rest due to "bonus abuse"

[AltoCentered]

so, recently had a shitty experience with gcoin.casino where, after accepting the gc airdrop, i converted half of my gc airdrop into USDT, then i lost most of it on dice..
but then the problem started when i re-deposited, i deposited $15k. then after some nice wins on gates and dog house, i end up with a balance of 337k

first withdrawal of 90k was instant and i thought ok great, then i went to withdraw the rest at once and it went to "pending"  
i went to live chat and was told its a sntandard game play check and to come back within 24 hours and it should be processed

well, after 15 hours i received notification that my account has been indefinitely closed, and was sent $100k and the rest was forfeited
they claim that their airdrop  bonus allows maximum win of $5000
but the thing is, i lost most of the bonus before of depositing

so i was mostly playing with my own cash

i am going to upload screenshots and consider my options here what can i do is there a representative present?

[tflmagic]

this is more of an issue of confusion on their part i think

because they are not really wrong in their actions
when you accept the gcoin airdrop and converted it to usdt they do inform you iit counts as a bonus
you should have declined the bonus or cancelled it before your deposit

thank yourself lucky you managed withdraw as much as you did

to be honest i think you are VERY lucky to get anything at all

[CryptSafe]

Could this casino you mentioned here be the same as this casino mentioned by Greglab, because when I clicked the link provided by him on that thread, it did not give any result. He introduced the casino way back in 2014, but currently, he is not active again.

You can transfer this topic to the scam accusations board, where such a complaint is meant for, and not the gambling board. Here is the link to the scam accusations board. I believe some reputable members would pick it from there to make sure your case is amicably resolved.

[AltoCentered]

this is more of an issue of confusion on their part i think

because they are not really wrong in their actions
when you accept the gcoin airdrop and converted it to usdt they do inform you iit counts as a bonus
you should have declined the bonus or cancelled it before your deposit

thank yourself lucky you managed withdraw as much as you did

to be honest i think you are VERY lucky to get anything at all

i suppose you are right. man pragmatic has been on fire lately ngl

[Haunebu]

I guess they ran out of money to pay you and came up with some random excuse to forfeit the rest of your winnings, but you should be more than satisfied that they didn't totally scam you and ended up paying you a lumpsum amount.

Frankly, I have never even heard of this site before and I know a lot of crypto gambling sites personally. I doubt they will pay you the rest, but you could contact Holydarkness who might be able to assist if you still wish to pursue this matter.

[xLays]

I’ve never heard of this casino before. I just visited the site now and the moment the page loads it immediately tried to connect my wallet to their website. When I tried to close the wheel pop-up, it wouldn’t close.
For me this site is a red flag. Also this post also seems fake, like it’s paid post or part of their agenda. I wouldn’t be surprised if this gets resolved anytime soon as part of their agenda.. In short advertising here on bitcointalk.
As someone who has been gamble for long time, that’s really what I feel about this post and the site. In the end, it’s still up to you guys what you think. Just sharing my thoughts.

[retaur]

thank yourself lucky you managed withdraw as much as you did

to be honest i think you are VERY lucky to get anything at all

i suppose you are right. man pragmatic has been on fire lately ngl

Yeah this is true, there's always going to be a catch with a bonus because it's their money until you win it..

You're probably more fortunate than whoever comes next because they might tighten their bonus policy after having to pay out so much (unless they did that because they expect you'll end up depositing it back/opening an account with a partner and playing some more).

$15k to $190k is still pretty decent. I'd guess that means their manual check might not have flagged at that figure and that's why you got it back too.

[un_rank]

For me this site is a red flag. Also this post also seems fake, like it’s paid post or part of their agenda. I wouldn’t be surprised if this gets resolved anytime soon as part of their agenda.. In short advertising here on bitcointalk.

I thought the same when reading through the replies from what appears to be bot accounts and also the OP themselves. I had the same issue with the pop up to connect your wallet, with the state of that website no one should deposit $10 and definitely not $15k. My first advice would be for anyone to avoid that website regardless of the outcome of this accusation.

- Jay -

[adultcrypto]

I guess they ran out of money to pay you and came up with some random excuse to forfeit the rest of your winnings, but you should be more than satisfied that they didn't totally scam you and ended up paying you a lumpsum amount.

Frankly, I have never even heard of this site before and I know a lot of crypto gambling sites personally. I doubt they will pay you the rest, but you could contact Holydarkness who might be able to assist if you still wish to pursue this matter.

That is not the case from my understanding. The OP have acknowledged that he did certain things that was not right so the casino even tried to have honored some of his withdrawals. The OP used the phrase "bonus abuse" which was exactly what happened in this case.

I have not heard of this casino before neither do they have ANN thread here, I don't know how this forum will be able to help you. You can try sorting things out with their support or you explore other options that you may have which I don't even know. If I were in your position, I will accept what they have given me and avoid that casino for now.