Improvement on the casinos rules and regulation implying on users regional policy should be put into check, this accusation had been the major problems to players, they often deny players winning and accuse them of playing from a restricted region while putting the account on automated closure. This the reasons why players poured out many scam accusation on the forum.
It’s really not that hard to check. As a gambler, you should already know whether gambling is legal or illegal in your own country. That part is on you.
And yeah, it’s also important to check the TOS from time to time because they do change. That’s one way to protect yourself from accidentally violating the rules and keep gambling without unnecessary issues.
Another improvement should be kyc policy, many casino do deny players winning also by rejecting their kyc submission, thereby forfeiting them their winnings. Its been said many times that casino platform should open kyc verification process before deposit, if your kyc is denied then deposit wont be possible, if kyc approved, deposit and withdrawal to proceed.
This will certainly reduced the scam accusation on the forum and beyond.
Are those gamblers even confident that the KYC they’re submitting is correct and will actually pass the requirements? If not, then there’s really nothing they can do, KYC is a basic requirement after all.
That said, a good casino shouldn’t be withholding winnings just because KYC failed. If the verification doesn’t pass, the proper move should be to release the funds and then close the account. For me, that’s how best practice should look like, fair and clean, no excuses.
