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Author Topic: What do you need from an online casino?  (Read 520 times)
Eternad
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Today at 12:35:00 PM
 #81

Personally, I would like deposits and withdrawals to be permanently instant, and if they require KYC in the future, they should ask for it when I register or when I make a deposit, not when I withdraw.

That permanently instant on deposit/withdrawal is subjective since it reliant to the blockchain network to make it instant transfer but disregarding the network speed to confirm transactions I believe most crypto casino especially top tier always have instant approval deposit and withdrawal.

What I like to see on most casino nowadays is make the bonus requirements reasonable. X35 or higher is insanely high while most of them required KYC now to avoid abuse.

Maybe lower the wagering requirements to x10 or close it to make it more attractive and fair for gambler if they really want to give “bonus”.

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Today at 12:36:36 PM
 #82

As an exercise for everyone in this section of the forum, and so that online casinos know our opinions for possible future improvements that benefit the user/customer, we could each give our point of view on what an online casino should have for you to say, this is the "perfect" casino.

Personally, I would like deposits and withdrawals to be permanently instant, and if they require KYC in the future, they should ask for it when I register or when I make a deposit, not when I withdraw.

Many well-founded requests have already been expressed in this thread. I agree with most of them, but I'd also like to add something that's been bothering me for a long time: more mirrors and reliable VPN-loyal access are needed. In my country, there are big problems with accessing the external internet, so far I can solve them, but when I go to a casino via VPN and get the message "access from your region is prohibited" or even "turn off VPN" it is disappointing.

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Today at 02:59:28 PM
 #83

I think it all makes sense with what you've said. For as long as the user is going to take cover of the network fees, I agree about no minimum withdrawals.
We want to withdraw anytime we wish and we will face no problem by doing that. It will be deducted to the amount that we are about to withdraw.
Another thing is about the wagering requirement, sometimes it's very too much for the casinos when they apply that to their users.
But it's only ballooning when the money that's about to be withdrawn comes from a giveaway.

I concur with the arguments made concerning what the players actually require in an online casino. The first should be reputation and trust, which are attained by speedy payment and clear-cut regulations. Unidentified casinos are not bad, as long as there is security and justice. Minimum withdrawal is not logical in situations where network charges are paid by users as it entails complete control over money. Deposit should never be subjected to wagering requirements but must be restricted to bonuses. The extreme terms of betting tend to drive away gamers and harm their credibility in the long-term. This is the definition of a user friendly and fair casino.
I think there's already a prejudice with the unnamed or unknown casinos.
Many of them are untrustworthy and that's why the judgement they get is also common from most of the gamblers that have that standard.
And that's why many avoid them if they are not part of the popular ones. So, these requirements and network fees, they're just okay.
For as long as they're not expensive at all during the withdrawals if it's about the minimum threshold for withdrawing.

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Today at 03:08:51 PM
 #84

What do you need from an online casino?
As far as I know, some of the online casinos here already have the best features and designs, maybe they don't exist in online casinos outside, the casinos here already have them, the same goes for instant deposits and withdrawals.

However, there is one thing I always want from the online casinos that are here, if it is possible that is to win, nothing else, I want every spin and bet that is placed I want to have a winning percentage for myself, In essence, whatever features are in an online casino, it cannot be separated from wins and losses, so if possible I want the winning percentage in each game, nothing else.

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Today at 03:16:54 PM
 #85

Maybe there is no casino that is truly perfect. But every gambler has their own attraction to their favorite casino. Some gamblers prefer an engaging interface, while others like it simple. Some care more about features and anonymity, and perfection will depend on your own enjoyment. I don't consider too many things; as long as deposits and withdrawals are smooth, I can accept it. And most importantly, responsive support.

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Today at 03:21:53 PM
 #86

I’m primarily driven by profit, since online services offer much more advantageous games, and that really works. I’m not even talking about convenience and accessibility, because you can enter an online casino from home, even from the toilet 😁. But all of that is still secondary compared to the rewards and bonuses that different online casinos offer.

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Today at 03:24:19 PM
 #87

When it comes to instant deposits and withdrawals, many casinos now do this... even withdrawals in seconds are processed and approved.

About KYC at the beginning it will be a lot of controversy now, some players do not want KYC because they want to remain anonymous do not want their documents to be given to anyone... on the other hand casinos have regulations for this, unless there are strict rules in all online casinos such as exchanges that KYC at the beginning must be mandatory, then users will not resist much anymore about this.

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Today at 03:27:48 PM
 #88

Talking about online crypto gambling, we have a lot of challenges in which we face and not all can be meant, because there are rules and guidelines that are preventing us form doing some of these things or enjoying them from the casinos, we have to respect the fact that they have to set in some conditions which may not favour us, but good for their own business they run, such could be KYC, customer service, wagering requirement and so on.

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Today at 03:33:59 PM
 #89

As an exercise for everyone in this section of the forum, and so that online casinos know our opinions for possible future improvements that benefit the user/customer, we could each give our point of view on what an online casino should have for you to say, this is the "perfect" casino.


Nothing short of a swift and fast withdrawal process so I don't get to run out of patience while on the wait to withdraw my funds and of all the things my major priority from online casinos that would enable me have a come back is the fact that they are known to be reputable and reliable casino, so if I'm able to get this from them then I'll have a hassle free and enjoyable gambling experience.

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Today at 03:40:33 PM
 #90

What do you need from an online casino?
As far as I know, some of the online casinos here already have the best features and designs, maybe they don't exist in online casinos outside, the casinos here already have them, the same goes for instant deposits and withdrawals.

However, there is one thing I always want from the online casinos that are here, if it is possible that is to win, nothing else, I want every spin and bet that is placed I want to have a winning percentage for myself, In essence, whatever features are in an online casino, it cannot be separated from wins and losses, so if possible I want the winning percentage in each game, nothing else.
But it's practically impossible to get a percentage of every spin; that's pure fantasy and nothing more. Sure, it could happen, but it wouldn't last very long, and only if you're lucky. Otherwise, you could have a very long losing streak; no one knows what will happen. I don't consider this for myself because luck is impossible to influence; it's random. So all I can do is do everything I can to win, improving my strategy and emotional control, as well as excellent risk management. Ultimately, this should help us: even if we don't ultimately win, we'll be able to say that we tried everything possible to win.

 
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Today at 03:55:25 PM
 #91

The perfect casino for me, just like the op, all transactions are instant and there is no KYC. If KYC is required, it should be requested upfront so that the transaction feature can be opened. In addition, there is 24/7 live chat and various payment currencies are available for transactions.

 
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Asuspawer09
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Today at 03:56:54 PM
 #92

Difinitely no KYC, today and in the future, nothing is going to be annoying from a casino where you put your money on and then suddenly wanting your KYC then now if you dont do the KYC they are not going to allowed you to withdraw your money, totally a blackmail kind of thing so that you are going to be forced to do the KYC since your not going to get your money, and then they could just scam your funds.

A great support on casino, also something like what we have here in the forum, it is actually a huge help and we know that we trust gambling casino here in the forum because they have threads here and taking care of our concerns just in case we encounter some problem, and with that we could make sure that they are some how leigitimate or trusted. Any bad experience could easily lost the trust of the whole forum so it's really important.

Fast transaction speed is gonna be a good thing to have, ever experience being nervous when you withdraw your funds and suddenly it takes hours or even days before you receive it?

 
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Today at 04:12:58 PM
 #93

As an exercise for everyone in this section of the forum, and so that online casinos know our opinions for possible future improvements that benefit the user/customer, we could each give our point of view on what an online casino should have for you to say, this is the "perfect" casino.

Personally, I would like deposits and withdrawals to be permanently instant, and if they require KYC in the future, they should ask for it when I register or when I make a deposit, not when I withdraw.

I would also want to have a casino that gives instant withdrawals without any issues.

I mean, every time we deposit money, we encounter no issues or delays at all. I would also prefer it to be the same for withdrawals instead of meeting the specified pre-requisites that most casinos require.

As for me, I would love to play on an online casino that has an active ANN board in this forum for easier communication with their CS and reliability of feedback from its users. Additionally, having a live chat would also be nice to make things livelier whenever you talk and/or communicate with other people.

 
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8rch7
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Today at 04:30:45 PM
 #94

As an exercise for everyone in this section of the forum, and so that online casinos know our opinions for possible future improvements that benefit the user/customer, we could each give our point of view on what an online casino should have for you to say, this is the "perfect" casino.

Personally, I would like deposits and withdrawals to be permanently instant, and if they require KYC in the future, they should ask for it when I register or when I make a deposit, not when I withdraw.
I need permanent regulation from casino online gambling exactly about withdrawal and not require KYC, sometime we found the casino online on the term of service that casino not requiring KYC but withdrawing amount above $1000 get difficulty until must verifying document ID. In the future want to see any casino gambling with feature instant not only deposit fund but also for withdrawing, not require KYC how large amount withdrawal but process still instant without any drama.
Right now many casino gambling have feature instant deposit fund but make us difficult for withdrawing process manual take few hours for landing to wallet, its really necessary how faster and instant deposit the casino gambling must be implemented for withdrawing fund instant just few minutes for processing.


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Today at 04:31:40 PM
 #95

As an exercise for everyone in this section of the forum, and so that online casinos know our opinions for possible future improvements that benefit the user/customer, we could each give our point of view on what an online casino should have for you to say, this is the "perfect" casino.

Personally, I would like deposits and withdrawals to be permanently instant, and if they require KYC in the future, they should ask for it when I register or when I make a deposit, not when I withdraw.

Many well-founded requests have already been expressed in this thread. I agree with most of them, but I'd also like to add something that's been bothering me for a long time: more mirrors and reliable VPN-loyal access are needed. In my country, there are big problems with accessing the external internet, so far I can solve them, but when I go to a casino via VPN and get the message "access from your region is prohibited" or even "turn off VPN" it is disappointing.

Yes, I agree with you. 🙋 In my opinion, online casinos should be more lenient regarding VPN use.

It's important to remember that a VPN isn't just a way to bypass restrictions in authoritarian countries, but also a way to securely connect to public Wi-Fi. Let's say I'm not at home, but in the city, and I want to play at an online casino. I sit down on a bench, connect to public Wi-Fi, and use a VPN.

How else could I? I may have very sensitive information (including financial information) stored on my smartphone. For example, people often install banking apps on their smartphones. So, there's a risk that a hacker could gain access to all your money, take control of all your bank accounts... How could you allow a hacker to access your banking apps (just because the online casino has forbidden you from using a secure VPN connection to public Wi-Fi)?  🙅 In some cases, a VPN is as necessary as a condom for physical contact between a man and a woman. It ensures safety. In my opinion, if online casinos were more lenient about VPN use, they would significantly expand their customer base. 🙋 And, as a result, make more money. 💸

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Today at 04:38:03 PM
 #96

For me it is very simple,An online casino should be a place where people can play in peace,Depositing and withdrawing money should be easy and fast,Suddenly changing rules and holding money is something no one likes,Everything should be clear from the beginning so there are no problems later,If there is any issue support should be easy to reach...Games should work properly nothing more is needed,As long as people have control over their own money that is a good casino for me...
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Today at 04:48:43 PM
 #97

I don't think there's any new thing casinos can add that does not include a smooth amd fast transaction process. I don't know if some casino intentionally delays the withdrawal so that the gamble will be tempted to continue gambling.
And also, a casino should also provide 24/7 active customer service, some don't provide a 24hr customer service, so they should improve so that if anyone will ever encounter any situation they will be able to  respond to them immediately to get the issues resolved.

I don't think they intentionally delayed the withdrawal for gamblers to spend it back at the casino, but you might be right, it could be a strategy for them that delays withdrawal, I don't know but if I use a casino that delays my withdrawal, I am not going to use it again because prevention is better than cure, I don't know what might be the situation tomorrow and they might not even release my winning until they like. That's one most annoying thing that any gambler would experience in a casino, I know how it feels when I experienced it myself.

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Rockson1
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Today at 05:42:02 PM
 #98

Withdrawal time is like basically the moment of truth for every casino, especially for those using it for the first time. The casino’s user interface may be top notch but withdrawal/deposit timeframe determines if the customer would return to play after their first time. No one likes to wait for too long before seeing their deposit reflected on their balance, or have to wait even more to see their withdrawal in their account or wallet, winning isn’t that easy and the least a casino can do is process a withdrawal almost instantly when gamblers manage to win.
When I came across this reply of yours I laughed, but truth is you are right in all you have written in your first paragraph, I think that is when a player knows his fate for the very first time.
The user interface of casino is just there, though players complian sometimes if they are not comfortable with it but that is not definitely the main thing as you noted.
I think every casino that is serious gives utmost priority to the deposit and withdrawals, I have also understand that the reason why most casinos upgrade from time to time is to make sure that their deposits and withdrawal is intact after all, the casino business depends on it, whether we like it or not players interest comes which I know that every casino do not joke with this.

Yorubek
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Today at 05:42:45 PM
 #99

Difinitely no KYC, today and in the future, nothing is going to be annoying from a casino where you put your money on and then suddenly wanting your KYC then now if you dont do the KYC they are not going to allowed you to withdraw your money, totally a blackmail kind of thing so that you are going to be forced to do the KYC since your not going to get your money, and then they could just scam your funds.

A great support on casino, also something like what we have here in the forum, it is actually a huge help and we know that we trust gambling casino here in the forum because they have threads here and taking care of our concerns just in case we encounter some problem, and with that we could make sure that they are some how leigitimate or trusted. Any bad experience could easily lost the trust of the whole forum so it's really important.

Fast transaction speed is gonna be a good thing to have, ever experience being nervous when you withdraw your funds and suddenly it takes hours or even days before you receive it?
It is true that after winning big money while playing casino betting, the casino authorities suddenly force the da gambler to do KYC while withdraw money. I find this whole thing very annoying, if KYC is required while withdraw money, then you have to register an account through KYC at the beginning. Those who want to complete KYC and register an account, and those who do not want to do KYC will not be able to register an account. So that no gambler feels that they are being put in danger by doing KYC. Through this, no confusion will be created about KYC by a gambler. I think that if KYC is required, then the authorities should do it at the beginning of the account creation, and if it is not required at the beginning, then never force them to do KYC again.

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Today at 06:01:25 PM
 #100

I don't think there's any new thing casinos can add that does not include a smooth amd fast transaction process. I don't know if some casino intentionally delays the withdrawal so that the gamble will be tempted to continue gambling.
And also, a casino should also provide 24/7 active customer service, some don't provide a 24hr customer service, so they should improve so that if anyone will ever encounter any situation they will be able to  respond to them immediately to get the issues resolved.

I don't think they intentionally delayed the withdrawal for gamblers to spend it back at the casino, but you might be right, it could be a strategy for them that delays withdrawal, I don't know but if I use a casino that delays my withdrawal, I am not going to use it again because prevention is better than cure, I don't know what might be the situation tomorrow and they might not even release my winning until they like. That's one most annoying thing that any gambler would experience in a casino, I know how it feels when I experienced it myself.
Actually, not all casinos delays their customers transactions (mostly when it's withdrawal). But from the look of things and complaints around the Internet, it seems that most of the complain is from casinos that has no good reputation, let me just use the 1xbit for instance. But it very much good to not use those casino platforms anymore because if there's a delay when withdrawing below 100k, what will really happen when you luckily win up to 1,000,000 or more than that? So you see, it is even good to learn from other gamblers instead to wait and become a victim.

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