[SCAM] Shuffle is not letting me withdraw 4000$ for 6 months+

[AGTisler12]

Hello,

since July last year Shuffle has been keeping my money hostage. In fact my withdrawal of 3676 USDC and 0.41 ETH is still IN REVIEW after half of year has passed.

During this time I have tried to contact them via Liva Chat and E-mail to which they haven't responded. Live Chat goes straight into generic answer: "For assistance with your query, please email support@shuffle.com, and a member of our Sports Compliance Team will get back to you as soon as possible." I cannot even get a hold of a live person.

As you can see in attachments I have sent multiple emails to which I have gotten no response. They were all sent to support@shuffle.com as stated above.

When they had a data breach they sent me an email to which I replied with withdrawal issue and they ignored the issue.

I haven't done anything illegal here and shuffle is keeping my money for no reason. On Stake.com I am a platinum user and have over 250.000$ wagered without any issued?

What can I do, can anyone help me?

https://i.postimg.cc/fRhm1dQ2/Withdrawals.png

Evidence:
https://imgur.com/a/5TSnRVV



username: gama7331

[Zwei]

taking half a year for a withdrawal review is unacceptable, wtf.

i see you have submitted a complaint with casino.guru already, which you should have done months ago tbh.
for now, just wait and see if they would accept it as a withdrawal issue (since they don't deal with sports related complaints) and how that will go.
https://casino.guru/complaints/shuffle-casino-player-faces-prolonged-withdrawal-delay

if the complaint gets rejected, you should submit another one with askgamblers instead.