First of all, thank you to everyone who took the time to review our ANN, visit the platform, test features, and raise both positive feedback and critical questions. This is exactly why we launched on Bitcointalk — open discussion makes products better.
We’ll address the main recurring topics clearly and directly below.
1) Withdrawals – Manual, Speed & Future PlansCurrent status- Withdrawals are manually reviewed
- Average processing time: 30 minutes to 1 hour
- Support operates 24/7
- Legitimate play is paid without issue
Manual review exists
only to prevent:
- Bonus abuse
- Multi-accounting
- Exploits during the early growth phase
It is
not selective and
not used to delay wins.
Important clarification- The review time is included in the 30–60 minute window
- During peak hours, it can exceed this slightly, and we will always communicate if that happens
Future roadmap We fully agree with the community:
instant withdrawals are the industry standard.
Manual processing is a
temporary phase while:
- Traffic stabilizes
- Abuse patterns are fully mapped
- Infrastructure is optimized
Automation is already planned once the platform reaches stable volume.
2) VPN & KYC – No Mandatory KYC Explained ProperlyThis is the most discussed topic, so clarity matters.
Our policy in simple terms:- ✅ VPN usage is allowed
- ✅ KYC is NOT mandatory
- ❌ Unless abuse or serious red flags are detected
What does NOT trigger KYC- Winning big
- Large deposits
- Playing regularly
- Using a VPN responsibly
What MAY trigger review- Multi-account patterns
- Bonus exploitation
- System manipulation
- Linked wallets or coordinated abuse behavior
KYC is a
last-resort safeguard, not a payout tool.
Why the ToS wording is stricter This is intentional and standard across crypto casinos:
- To protect against fraud
- To comply with future licensing requirements
- To give us legal room in extreme cases
We do
not advertise “No-KYC Casino”.
The correct term is
No Mandatory KYC, and we use it accurately.
3) “Full Access” Mention in FAQ – ClarificationSome confusion arose around this wording.
What “full access” means- Account security features
- Optional profile completion
- VIP & limit adjustments
- Internal trust scoring improvements
What it does NOT mean- Core games locked
- Withdrawals blocked
- Sportsbook restricted
- Casino features disabled
Unverified users can:
- Deposit
- Play all games
- Use the sportsbook
- Withdraw winnings
We will improve wording in the FAQ to avoid misinterpretation.
4) Sportsbook – Live Betting & Platform DesignYes —
live betting is available.
- Live events are under the “Overview” section
- Deep markets, especially under/over lines
- We do not use Betby
- The sportsbook is fully in-house and intentionally different
Several experienced bettors already pointed this out correctly — thank you.
5) Bonuses & PromotionsWe are
rolling out promotions gradually, not all at once.
Reasons:
- Prevent instant abuse
- Scale responsibly
- Keep offers sustainable
Upcoming:
- Welcome offers
- Leaderboards
- VIP-based rewards
- Cashback structures
Some promotion pages may appear empty temporarily — this is expected during rollout.
6) Deposit & Withdrawal Limits (Important)This has been misunderstood, so let’s clarify:
- Max withdrawal shown is not a lifetime cap
- It is a per-transaction
Limits exist to:
- Protect against abuse
- Scale safely in early stages
7) Performance, Loading Speed & Mobile UIYou are right — and we appreciate the honesty.
Current issues being worked on:
- Heavy initial load in some regions
- Mobile layout inconsistencies
- Language selector visibility
- Chat redirect delay in some browsers
Fixes are being deployed incrementally.
Language & Accessibility- Default language may appear as Spanish due to geo-detection
- Language selector will be made more visible
- ToS is accessible without login, including via Tor
We agree this should be smoother.
9) LicensingWe are in the
final stages of obtaining an
Anjouan gaming license.
Once finalized:
- It will be publicly shared
- ToS will be aligned accordingly
- Policies will remain consistent with what’s stated here
Final WordsWe understand skepticism — Bitcointalk has seen everything.
That’s why:
- We stay active
- We answer publicly
- We don’t hide behind vague marketing
- We accept criticism and improve
Trust here is built
over time, not in one ANN post.
Judge us by consistency, not promises.
Thank you to everyone contributing constructively.
—
Betmoco Team