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Author Topic: What's wrong with my mtgox account?  (Read 1591 times)
finway (OP)
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December 26, 2011, 02:33:50 PM
 #1

I can't withdraw by "US Dollar(as a redeemable Mt.Gox code)",

it reports

Your account is currently pending review, please visit https://mtgox.com/forms/verification

What's wrong? Angry

finway (OP)
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December 26, 2011, 02:34:47 PM
 #2

Firstly ,i was stuck by BitInstant,

Then i was stuck by Mtgox.

This is so not smoothy...  Angry

Yankee (BitInstant)
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December 26, 2011, 04:18:55 PM
 #3

Firstly ,i was stuck by BitInstant,

Then i was stuck by Mtgox.

This is so not smoothy...  Angry

Your not stuck with us anymore, please edit your post to reflect that  Smiley
https://bitcointalk.org/index.php?topic=55708.0

About your MtGox account-
Its likely that you've been transferring to much money and it flagged your account.
You probably need to verify your account, and send them documents.

Login to your account and go to https://mtgox.com/forms/verification

-Charlie

Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer.

More about me: http://CharlieShrem.com
finway (OP)
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December 26, 2011, 04:24:23 PM
 #4

Your not stuck with us anymore, please edit your post to reflect that  Smiley
https://bitcointalk.org/index.php?topic=55708.0

About your MtGox account-
Its likely that you've been transferring to much money and it flagged your account.
You probably need to verify your account, and send them documents.

Login to your account and go to https://mtgox.com/forms/verification

-Charlie

Thanks Charlie, EDIT done.

ultima
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January 04, 2012, 12:26:52 PM
 #5

Heh, happened to me 1 month ago. After 1 month, my account is still frozen with a few thousand USD in it. I have done everything they asked me to.

I will be posting shit about them in every thread about mtgox I see until they give me my money back.

I asked them to transfer the money to the same account it came from (in case they think I stole it), but no they need this, then that, and every time it takes a week or two.

I hope I get my money back before 2013.
unsquidly
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January 04, 2012, 05:02:10 PM
 #6

Heh, happened to me 1 month ago. After 1 month, my account is still frozen with a few thousand USD in it. I have done everything they asked me to.

I will be posting shit about them in every thread about mtgox I see until they give me my money back.

I asked them to transfer the money to the same account it came from (in case they think I stole it), but no they need this, then that, and every time it takes a week or two.

I hope I get my money back before 2013.


Good luck....My Gox account got hacked and it took 3 weeks and several forum posts on here to get it back....They have very bad customer service...
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January 04, 2012, 05:05:07 PM
 #7

Heh, happened to me 1 month ago. After 1 month, my account is still frozen with a few thousand USD in it. I have done everything they asked me to.

I will be posting shit about them in every thread about mtgox I see until they give me my money back.

I asked them to transfer the money to the same account it came from (in case they think I stole it), but no they need this, then that, and every time it takes a week or two.

I hope I get my money back before 2013.

+1

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MtGox_Adam
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January 06, 2012, 07:43:08 AM
 #8

I have done everything they asked me to.

Hi,

On the 10th of December and the 12th of December we gave you instructions on how to retrieve your account. To date, we have not received the necessary documents. More information in my PM.

ultima
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January 06, 2012, 12:30:43 PM
 #9

On the 10th of December and the 12th of December we gave you instructions on how to retrieve your account. To date, we have not received the necessary documents. More information in my PM.

After I uploaded my scans, twice. I sent the notarized copies, but since you haven't received them even after almost a month, I assume someone else has the notarized copies of my documents (someone stole it or it got lost in the mail and it can be picked up by anyone). This is really f... up!
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