Betmode.io not paying out winnings

[rickez3]

https://ibb.co/wrY3dHCs

see screen shot, i have to talk to support when i want to withdraw my funds. Support then gives me the following message:


S
Steve joined the conversation


The finance team has requested an audit of the account and the game's progress. I'll let you know as soon as they're done. They're currently waiting for the game provider.

I simply cannot withdraw my funds. So they arent paying me my winnings.

[julerz12]

https://ibb.co/wrY3dHCs

see screen shot, i have to talk to support when i want to withdraw my funds. Support then gives me the following message:


S
Steve joined the conversation


The finance team has requested an audit of the account and the game's progress. I'll let you know as soon as they're done. They're currently waiting for the game provider.

I simply cannot withdraw my funds. So they arent paying me my winnings.

Based on your screenshot, this happened just today, right? Maybe have a little patience?
Perhaps the audit will take 24 or 48 hours for them to complete it. Then, you'll get an update.
Also, if you're going to open a scam accusation on this board, at least follow the proper format here: https://bitcointalk.org/index.php?topic=260073.0

[Bitcoin_Arena]

You are going to have to wait a little longer for the audit to be done. Maybe your account was flagged and they are now trying to investigate. We surely cannot know from here, but what choice do you have right now other than to wait?

Also usually on weekend, the process of issue resolution can get quite slow on certain platforms so you are probably looking at maybe Monday as a day you could get some feedback

[coupable]

I simply cannot withdraw my funds. So they arent paying me my winnings.

According to your post history which most of your posts are in this board accusing services for fraud, you are supposed to know that you have to be patient for a short time before accusing a service to be a scam. You seems to be a good guy with a clever mind, so just wait for their financial department to check your activity with the game provider and if everything is OK you will get your withdrawal processed. 600$ is not a big money and betmode is a reputed casino imo that won't risk its reputation to scam you out of 600$. Please keep updating here after the weekend.

[rickez3]

I simply cannot withdraw my funds. So they arent paying me my winnings.

According to your post history which most of your posts are in this board accusing services for fraud, you are supposed to know that you have to be patient for a short time before accusing a service to be a scam. You seems to be a good guy with a clever mind, so just wait for their financial department to check your activity with the game provider and if everything is OK you will get your withdrawal processed. 600$ is not a big money and betmode is a reputed casino imo that won't risk its reputation to scam you out of 600$. Please keep updating here after the weekend.

Ok. Still cant withdraw. im just waiting yea..

reputed with license obtained somewhere in indian ocean lmfao

[coupable]

I simply cannot withdraw my funds. So they arent paying me my winnings.

According to your post history which most of your posts are in this board accusing services for fraud, you are supposed to know that you have to be patient for a short time before accusing a service to be a scam. You seems to be a good guy with a clever mind, so just wait for their financial department to check your activity with the game provider and if everything is OK you will get your withdrawal processed. 600$ is not a big money and betmode is a reputed casino imo that won't risk its reputation to scam you out of 600$. Please keep updating here after the weekend.

Ok. Still cant withdraw. im just waiting yea..

reputed with license obtained somewhere in indian ocean lmfao

I don't agree with your last. They are reputed by their credibility in running the service and how they handle with disputes. Reputation is a multi-factor based concept, especially in the gambling industry. I can mention many scam casinos with valid activity license from recognized authorities.

Today is Monday and you didn't update here yet. I hope your case was resolved by the week starts and that the financial department was just in short vacation bevore handling the cases.
Your update here can help many other people in the future and gives an honest review about the experience with betmode casino.

[Bitcoin_Arena]

Ok. Still cant withdraw. im just waiting yea..

reputed with license obtained somewhere in indian ocean lmfao

If they obtained their license from somewhere in the Indian Ocean, then why did you trust them? lol.

Anyway, I forgot to tell you this. Sometime back, they stopped resolving issues here in the forum and locked their thread. Perhaps you can try other a venues like askgamblers or CasinoGuru.

This was their last statement

Apologies for the silence — we are cooking up the future of iGaming. 🔥

Let’s clear this up once and for all: BetMode has always paid its users.

Anyone claiming otherwise is spreading false info. If a payout hasn’t gone through, it’s because of a clear violation of our Terms & Conditions (whether on promos or general gameplay). Fair play is non-negotiable.

Don’t just take our word for it — check what trusted sources say about us:

AskGamblers: BetMode
 Casino Review

Casino Guru: BetMode.io
 Casino Review

Trustpilot: BetMode
 Reviews

And because transparency is in our DNA, every transaction can be verified on-chain:

Bankroll: 0x0c532e1e916219007f244e2d8Ef46f8530Ec75DE

Incentive Wallet (rakebacks, races, cashback): 0x79C74Dea3328d568dA7663a862D86D3fB2697660

We’re here for the long run, building bigger things behind the scenes — and we’ll be back stronger than ever. 🚀

But for now, we will lock this thread and get back to cooking. 👨‍🍳