How fair are casino tools for detecting “cheaters”?

[Questat]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

[Hazink]

The casino sometimes always reference their TOS as what a user has bridge, maybe bonus abuse, arbitrage betting (which most believe is not possible) and multi-accounting. These are the few popular things I have seen a casino used as evidence against someone who has cheated their system and if you ask casino to present their findings they usually don't like doing that as they say or claim it's going to expose their means of catching cheaters

[Vaculin]

First thing to avoid this is simple, don’t use casinos with a bad reputation.

Most of the cases posted above are the usual violations that caught users tend to deny. In many situations, the casino actually has solid proof. They might not publish everything publicly, but if it comes to a legal challenge, that evidence will be shown in the proper venue.

The problem is casinos can only share limited information, and users often use that lack of details against them. So in the end, it really comes down to reputation. Stick with casinos that have a long, good track record, and if you’re not cheating, you’re very unlikely to face serious issues.

[TryNinja]

The problem is that they can't actually open source their solution because then cheaters would be able to bypass it.

It's like most gaming anti cheats... if you know how exactly they work, you can just cheat anyways. They don't want that.

The only thing we can do is give preference to casinos that don't cause too much trouble and are fair with users.

[Oshosondy]

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Multiple accounts, using it to cheat bonus and others.

The problem is that they can't actually open source their solution because then cheaters would be able to bypass it.

Some can be bypassed easily but the gamblers are ignorant of how to bypass it. I am referring to multiple accounts.

But why should someone have multiple accounts? Even if they do not cheat, winning can trigger the gambling site to accuse the gambler of using multiple accounts which is against their ToS.

The only thing we can do is give preference to casinos that don't cause too much trouble and are fair with users.

This is what I am doing on this forum, I really like Livecasino. I am in Betmoco now, I would wish the same for the gambling site. I did not see any single accusations of livecasino till now on this forum but I do not use the site like before.

[Salahmu]

Is a question I don't really no how they were able to no it but however I could understand a means they might actually use for some kind of detection from some gamblers and that is a detection through IP because they peak the gamblers IP whenever they access there account, so maybe they might have seen that there was two persons with same IP so they had to put it one of them saying that all those accounts are the same, so that's the only tools i understand they have as a detector against gamblers but if there are more other means they do I don't actually no those ones.

[Alphakilo]

It can't obviously be fair to you as a gambler on the site because of the house advantage that is meant to protect and detect suspicious cheaters.
With advanced systems that has integrated Ai bots and other blend of biometric tracking to make sure cheaters don't cheat, it is quite difficult to cheat on an online casino unless you used an unlicensed casino that can do whatever they please and there's nothing you can do about it.

[Davidvictorson]

I don’t have so much knowledge about this but trust me when I say that casinos invest a lot of money into tools and technologies to detect and flag flouting accounts. And unless the casino is an obscure unkown casino these tools are at least 95% correct. One of the ways you can tell is that you don’t get to see complaints and accusations against them every other day. However if the reverse where to be the case then, that tell you that their tool is faulty.

[TryNinja]

Some can be bypassed easily but the gamblers are ignorant of how to bypass it. I am referring to multiple accounts.

That's the thing, sometimes just using a VPN is not enough. They might check a lot more than that to determine someone to be abusing their system.

But why should someone have multiple accounts? Even if they do not cheat, winning can trigger the gambling site to accuse the gambler of using multiple accounts which is against their ToS.

To abuse bonus campaigns, bypass account limits, etc... if the casino says multiple accounts are forbidden, of course they will go after them if you're detected.

[rbynxx]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

That's probably we will never know because it's probably hidden for public view and they'll just keep it to themselves. Perhaps it's only known to the user and the casino if the accusation was correct, fair, or not. To be honest, most of the accusations was a user is cheating but there are instances most threads in here are some errors of the casino.

[aioc]

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

It should be fair and thorough because, when the case is brought to arbitration, the casino will have to present the detection system to prove that it is justified in banning the accused players for cheating.

Casinos live and die on their reputation, and their detection system should be reliable so that whenever it's challenged, it passes the test and keeps gamblers' trust. As a player, you need to play and trust the casino's system. If you are clean, then there's nothing to worry about.

[BitMaxz]

Usually they refer to multiple accounts; this is what I usually heard from casinos that abuse by gamblers.
Maybe sometimes some users uses an IP, or the IP they use was used by someone before who gambled at the same casino.
In my theory, if you are not using a residential IP or your house IP and you use the DATA internet from the SIM cards, your chances of getting a used IP are high.

I don't know what detection tools they use but if this is related to the IP and multi-account, then every site has its own logs to monitor the behavior of every IP. That's why I do not recommend using data internet from the SIM card because you don't have a permanent IP, unlike the IP from an ISP or wired internet because it has a permanent IP address.
That's what I think happens to some people complaining about the casino on scam accusations and flagged as cheaters.

[Ivystar5]

Believe every casino has that AI tools or something automatic that detects same IP or similar IP addresses and if the IP address are the same and then humans gets to verify that it came from same device from what I know it will be flagged as cheating since it's always clearly stated that no double accounts or something of that nature but however this are mostly the kind of excuse they used for accusations and they win most times.

[avp2306]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

We provably don't know how accurate their tools for detecting cheaters. Since actually we could also see that there are some users which didn't do anything wrong has been compromised by this situation.

Maybe, what's important to look at is on how they solve the issues. Since if we have seen that the casino just use the reason that the user is cheating to invalidate their big wins and attempt to withdraw their prizes, well this actions seems shady and need to pay close attention by those people playing on that casino.

[Potato Chips]

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

It's unlikely to be sure since casinos tend to keep players in the dark. Closest thing you can do is find a reputed casino who is cooperative when it comes to complaints. You can hook up to a 3rd party mediator as some casinos are willing to send evidences to them. You still have to trust the 3rd party mediator though, and we don't know what sort of evidence/s—pictures can be easily manipulated for instance. But it is still better than nothing.

Quick example of 1win with casino guru

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

I would say for casinos, abusing promotions like claiming with multi-accounts.

[Dump3er]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

There is a multitude of options for casinos to detect cheaters and that can be in the area of gambling itself, like specific betting patterns or it has to do with falsified customer data like faking your location or age or of course setting up multiple accounts on one platform. I still don't completely understand how there is a benefit for a player to have multiple accounts because if it is for grabbing welcome bonuses, there are so many platforms these days that I think it would take an eternity to grab all these welcome offers from all those different platforms.

But I think one big problem is that they can accuse players and then rarely have to deliver proof substantiating their accusations. That is bothering the community as a whole I think because that gives them carte blanche to eliminate any player at any time from their platforms.

[ColdLava40]

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

I think only of a few casinos automate such detection. Their systems may flag the users account but the checks probably would be done manually..

I've not read any casino sharing how they do this and it would be nice if one could simply reply here and give us a hint though. But like some stated, exposing the secret formula would make cheaters immune to the system.

Cheaters simply won't rest till they get to their highest. The casino can't always be changing their Tos just to eliminate the actions by these cheats. It's much better if they stay low without exposing such.

A reputable casino would do better to explain what the user did even if they aren't sharing what action the are taking..

[Rgram]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

Not being on the team, I think this isn’t fair enough given that, there are questions of gamblers using the same IP address in accessing a gambling site. The issue with this is due to the fact that, gamblers in the same environment can easily fall victim to this and gets flagged even when they haven’t done anything wrong, the system would flag them to be of multi-account and you would find them trying to defend what shouldn’t be.

[Woodie]

Without any proof of wrong doing, honestly these tools can't be taken seriously as proof has never be shown to perceived wrong doers... and on top of that, just to stop player's from further appeals they just hit you with some quote from their term's of service and tell you the reserve the right to blah blah blah.. gambling is not child's play especially for the small gambling platforms who are trying to survive  otherwise from majority of cases around the internet it's all centred around bonus abuse and big withdrawals.. so with this information it's up to you what you do with it..

[Hispo]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

Actually, casinos do not need any sophisticate set of tools in order to know whether some gamblers is making use of those exploit on their games.
All the need to do is checking the history of the player in his lastest sessions and see if that gambler has managed to win money consistently, from there, the casino could make use of their right to deny service to such gambler if they suspect something fishy may be going on.

If the casino is interested on catching exploits, then they can always set a bug disclose campaign, to catch attention of white hat hackers.