How fair are casino tools for detecting “cheaters”?

[TopTort777]

I find casinos anti-cheaters tools to be unperfect. Numerous cases of guilty without guilt and guilty without any proof is a confirmation of that. I think casino blindly accuse everyone whos actions goes across casino script and their suppose-to-be-correct scenario. I dont believe casino when they say they an investigation and decided to mark gambler as cheater, because they never can give clear explanation or point with evidence where that gambler cheated.

[ultrloa]

I find casinos anti-cheaters tools to be unperfect. Numerous cases of guilty without guilt and guilty without any proof is a confirmation of that. I think casino blindly accuse everyone whos actions goes across casino script and their suppose-to-be-correct scenario. I dont believe casino when they say they an investigation and decided to mark gambler as cheater, because they never can give clear explanation or point with evidence where that gambler cheated.

The common problem with those casinos is they generalize everything and just tag those unlucky users that they are doing abuse.

If there's really something like this happen, they can eliminate those doubts by some people following those cases by showing proof, rather saying that they are investigating the issue, then hope that those affected players will just accept their decisions.

Without those evidence and being transparent with those cases, it feels like they are just using this scrip as excuse to do selective scamming. That's why I don't get surprise for seeing lots of people lost their trust on those anti cheating mechanism implemented by the casino.

[Shishir99]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Casinos do not use any special tools to detect bonus abuses or breaches of their terms. They just check user accounts, and that's it. However, casinos detect multiple accounts and use available data collected from user, device, and browser information. So, don't think a VPN gonna save you. Sometimes players use the same internet connection to create multiple accounts, sometimes they use the same devices as well. Some others use VPN and different browsers. However, the casinos manage to collect these informations and find the multiple accounts. I won't say it's unfair.

[imthegreat]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

I believe that almost everyone who shares their gambling experience will recommend completely different casinos. They will do so based on their own gambling experience. Therefore, I believe there is no single best option for everyone.
The only way to choose the best casino for yourself is to try local, reliable platforms yourself. Based on your experience, you can determine how well their payment methods, payouts, deposits, and, of course, customer support work, and then choose the one online casino that seems most reliable and acceptable.

[Die_empty]

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

There is no perfect technological tools or process in the world. There will always be errors and shortcomings in a process. This is why it is essential for casinos to have more than one mechanism that is used to detect cheating. In the academic world,  supervisors need to use several methods to check for plagiarism and AI use in academic works before approval. We expect casinos to have more than one means to ascertain if a gambler has cheated. Relying on a single method will lead to misjudgement.

One of the popular accusation by casino is having multiple accounts to cheat the system. But without a valid proof to show that they violated the ToS, this might just be another means to defraud casino users.

[Dr.Bitcoin_Strange]

Casino have their ToS well written and urges players to agree that they have read and understand their terms and conditions, so if a player violated any of the rules, the casino can just state it and point out to the player that they have violated section x of their ToS. It's simple if done like that, I  do assume that's how some casino does it but you know that every casino have their ways of operation, some of them might not state it but they assume that the gambler already knows what they did since they believe that the person read the terms and conditions.

[Zadicar]

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

There is no perfect technological tools or process in the world. There will always be errors and shortcomings in a process. This is why it is essential for casinos to have more than one mechanism that is used to detect cheating. In the academic world,  supervisors need to use several methods to check for plagiarism and AI use in academic works before approval. We expect casinos to have more than one means to ascertain if a gambler has cheated. Relying on a single method will lead to misjudgement.

One of the popular accusation by casino is having multiple accounts to cheat the system. But without a valid proof to show that they violated the ToS, this might just be another means to defraud casino users.

They are running a multi-million business on which means that it would be that normal that they would be investing into security on which we know that it would be that very crucial when it comes ot this kind of venture because once leak or exploit then that would be resulting into disaster of the business on which it would be ending up on getting bankrupt. Therefore, they would be that doing their very best when it comes on using up different tools or whatever they've been using on back end. What matter most is that there would be no cheater that would be able to penetrate their security and thats a normal for a business to do so. In speaking about fairness of those being caught then most likely they are on the right side because a legitimate business wont tarnish out their reputation on giving out with those blocking or banning without any valid reasons not unless if you are dealing up with some scam then its possible.

There are those cheaters who do even caught that made out some stories like this and like that pretending that the site has cheated them and locked up their winnings but in the end they are the ones who do violate up something.

[Cointxz]

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

Reputable casino doesn’t have any reason to fake their findings just to getaway on paying their users since they can get profit from other players due to their house advantage.

There’s a lot of players that doesn’t have complaints against unfair detection of cheaters while only few claims they are not cheater when caught.

I’m not removing the possibility that some casino fake their accusations but I believe most of the user that accused of cheater is indeed cheater since they have common pattern of game they are playing.

[Awaklara]

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

The most frequently publicized cheating seems to be the use of multiple accounts. We know that most casinos enforce terms and conditions regarding one account per customer, even per household. But I believe that reputable casinos certainly investigate every allegation on a case-by-case basis, such as the abuse of bonus programs. The question for most users is probably related to casinos that are unwilling to show evidence to everyone, which raises suspicions that the casino is doing something wrong. However, casinos have systems that they simply do not want everyone to know about.

[cryptoaddictchie]

Thats something like a valid concern. Most casinos use automated risk systems that flag suspicious patterns, not guaranteed cheating, and that gray area is where problems start. Cheating usually means things like multi accounting, bonus abuse, bots, or exploiting bugs, not some Hollywood style hack. When a casino refuses to explain or offer a proper appeal, it’s hard not to feel that cheating is sometimes used as a convenient excuse to block withdrawals rather than a proven conclusion.

[Sammye3]

There could be occasions of repeated Internet Protocol (IP)  address that could be used in tracing and detecting multiple accounts because that is the most possible way to detect cheaters.

But in some cases, the casino does not provide valid reasons for banning an account or placing a restriction on it which could be seen as unfair, maybe after overall investigations it could be seen that such account has multiple winnings streaks which could affect the casinos finances.

[Dunamisx]

If the casinos are truly investing in the maintenance of the security network by setting in place the cap[able and qualitied measures and network, they will definitely see the result of all these because the system will always detect for any form of violation made, as long as it has to do with the actions taken by users as against their policies, such will be easily flagged.

[goldkingcoiner]

The problem is that they can't actually open source their solution because then cheaters would be able to bypass it.

It's like most gaming anti cheats... if you know how exactly they work, you can just cheat anyways. They don't want that.

The only thing we can do is give preference to casinos that don't cause too much trouble and are fair with users.

This does seem like a loophole for casinos to take advantage.

Smaller casinos could definitely be selectively scamming their users this way. Which is also why it is important to stick with casinos that have built a decent reputation.
Serious businesses prefer real reputation over buying follower numbers. It is easy to spot the amateur casinos if you know what to look for.

I think the larger casinos should actually have some sort of regulation that requires casino businesses to audit their cheater detection systems by a third party.

[lovesmayfamilis]

First of all, I  think suggest that casinos acquire all the tools to combat fraud primarily for their own protection. They allow you to determine all the information about the player, his device, location, and other traces that he leaves during the game. Even if a certain style of play is repeated, the casino can also identify and compare it to determine a certain standard or pattern of fraud. All this software is quite expensive, but I never thought that the casino specifically installs something in order to find the reason for non-payment of winnings to the player in the future. Therefore, if you play fair in an honest casino, you won't have any problems. If you are playing dishonestly, or the casino itself is cheating, then you can expect anything here.

[Questat]

If you are playing dishonestly, or the casino itself is cheating, then you can expect anything here.

But what if the casinos themselves are the dishonest ones. What if they just say “we found you cheating” and hide behind some so-called tool, when in reality it’s just words and they don’t actually have solid proof at all. That’s where it becomes a real problem.

So how are gamblers supposed to fight back or protect themselves in that situation. How do we expose a casino that’s abusing this excuse if everything is kept vague and they refuse to show real evidence.

[Finestream]

If you are playing dishonestly, or the casino itself is cheating, then you can expect anything here.

But what if the casinos themselves are the dishonest ones. What if they just say “we found you cheating” and hide behind some so-called tool, when in reality it’s just words and they don’t actually have solid proof at all. That’s where it becomes a real problem.

So how are gamblers supposed to fight back or protect themselves in that situation. How do we expose a casino that’s abusing this excuse if everything is kept vague and they refuse to show real evidence.

I think you’re overthinking it. The simplest solution is really just to stick with casinos that already have a good reputation. If they accuse someone of cheating and don’t disclose details because of policy, there’s not much we can do to force them to prove it anyway.

That’s why reputation matters a lot here. With a well-known casino, the chances of getting scammed are much lower, and for me that alone already makes it worth the gamble.

[EarnOnVictor]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

If we are dealing with algorithms and bots, be rest assured that technical issues are meant to happen. Whether the casino will listen to the possibility of this issue is another thing. My experience shows this;

1. Truly, some customers are guilty, regardless of what they say to cover it up.
2. Casinos deliberately lie to confiscate their customer's money for themselves.
3. Ignorantly, the casinos may not lie, but errors could happen with their system meant to detect cheaters.
4. The customer is a victim of double account despite being an innocent.

Many things could cause the 4, and more reason why VPN is not advised in casinos.

[justinlamode]

This question will be very difficult to answer because we are not privy to the internal working of the casinos so we can only rely on what they say. Often players have been accused of cheating as the reason they have their account banned, not even once have their been substantial evidence from either side that there were actually cheating or violation and in all the cases, the players losses. That means we rely only on the reputation of the casinos to believe that they will not flag our accounts as cheaters when we win because if they do, there is really no way a player can prove that they did not cheat.

[danherbias07]

I don't have any experience with this kind of situation since I have never really encountered it, but if I do, I would really love a good explanation on why they will call me a cheater. Well, the only problem is that most gamblers who call an online casino a cheater are either sore losers or those who try to attack them with these accusations and pull them down. Maybe paid by another casino to do it.

It's very rare in a reputable casino, but if it is new and has a reputation for bad service, I bet it will happen over and over again. There are a lot of scammy casinos now that will probably not send any information about why an account will be banned or funds frozen because the user is accused of cheating.

[abaeze]

They say that these tools are used to catch gamblers cheating, but in reality, how effective it is for both parties remains to be seen. Casinos only solve this kind of problem in James Bond movies. In reality, they always win. Anyway, back to reality. When an account is opened in a casino, gamblers basically agree to their TOS, which are basically made for their benefit. For example: A user's first complaint is that he cannot withdraw his winnings, or the bonus money is not being added to the user's main balance. The gamblers have to accept the solution they give here.