How fair are casino tools for detecting “cheaters”?

[Pandu Geddon]

They say that these tools are used to catch gamblers cheating, but in reality, how effective it is for both parties remains to be seen. Casinos only solve this kind of problem in James Bond movies. In reality, they always win. Anyway, back to reality. When an account is opened in a casino, gamblers basically agree to their TOS, which are basically made for their benefit. For example: A user's first complaint is that he cannot withdraw his winnings, or the bonus money is not being added to the user's main balance. The gamblers have to accept the solution they give here.

And the main problem is that many gamblers do not read the full terms and conditions when registering at a casino. We cannot know the tools that casinos use to verify cheating accounts. But we should be able to realize whether we have previously violated the casino's terms and conditions or not.
On this forum, we can see casinos that pay winners in large amounts. They also run campaigns with huge investments. It is very unreasonable for a reputable casino to take money and winnings from some of its customers. Different cases may happen at casinos that are deliberately cheating.

[uneng]

Casinos are mainly concerned about losing funds unduly to cheaters. There isn't a 100% accurate detecting method, so false positives are likely. The most traditional strategy adopted by casinos is by investigating the connection source of the players, the IP. If different accounts are found to be operating from a same IP, it can be already enough for some casinos to ban the accounts, while others will only impose sanctions in case the accounts are connected somehow (through referral links, for an example).

Players use multiple accounts to abuse promotions and giveaways, or to generate extra income through referral interest benefits.

There are also more elaborated cheaters who have cyber skills to hack systems, steal money from platforms and to find bugs and glitches on the games. These are harder to be spotted, and casinos rely on offering rewards to community members in order to discover such errors on the system to be fixed before they are exploited by cheaters.

[sompitonov]

Casinos are mainly concerned about losing funds unduly to cheaters. There isn't a 100% accurate detecting method, so false positives are likely. The most traditional strategy adopted by casinos is by investigating the connection source of the players, the IP. If different accounts are found to be operating from a same IP, it can be already enough for some casinos to ban the accounts, while others will only impose sanctions in case the accounts are connected somehow (through referral links, for an example).

Players use multiple accounts to abuse promotions and giveaways, or to generate extra income through referral interest benefits.

There are also more elaborated cheaters who have cyber skills to hack systems, steal money from platforms and to find bugs and glitches on the games. These are harder to be spotted, and casinos rely on offering rewards to community members in order to discover such errors on the system to be fixed before they are exploited by cheaters.

I think scammers have long since learned to bypass IP addresses by spoofing them somehow—that's my guess. Casinos see how many multiple accounts are created to abuse their bonuses, but they understand the situation; after all, it's their money, and no one wants to share it too much. Nevertheless, this problem has long been known, and I'm sure gambling platform analysts spend a lot of money identifying such issues. They also uncover other issues we can only guess about, such as AI and how players use it against casinos and other players.

[Findingnemo]

IP logs and if the user connected from a region where the service is banned then it is a clear violation and then bonus abuse is possible by cross referencing the IP along with KYC information so if the use claimed bonus from two or more accounts or even having more than 1 account will be a violation.

When was the last time you saw, when someone made a mistake they just accepted it as their own? They simply wants to shift the blame.

[coin-investor]

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

A reputable casino will accept the challenge to prove that their system is well placed, so, in the event of arbitration, they are ready to face the accuser and prove the fairness of their system. On the gambler's part, if he thinks he is clean, he can challenge the system by going through arbitration.
No casino will expose their system because this will invite cheaters and exploit to target their system, and its not always that reputable casinos will accuse a player, only if there is a big reason to do so.

[crwth]

In essence, I think the following flags can be considered cheating.

• Multi-accounting
• Abuse of promotions
• Suspicious betting patterns
• Fake KYC

Well, from what I read, there are many ways they can detect it, such as IP detection and other behavioral indicators an online casino can use. I think it's fair for them because if you get flagged, you can appeal it.

[Dunamisx]

Gamblers are less concerned in this aspect, because if the casinos fails to maintain a high security measure, they are going to see it in the way users will abuse their system and bypass some restrictions, therefore to main this in order and prevent others from goin against the rules, setting up a security measure is important for the casinos.

[dunfida]

Casinos are mainly concerned about losing funds unduly to cheaters. There isn't a 100% accurate detecting method, so false positives are likely. The most traditional strategy adopted by casinos is by investigating the connection source of the players, the IP. If different accounts are found to be operating from a same IP, it can be already enough for some casinos to ban the accounts, while others will only impose sanctions in case the accounts are connected somehow (through referral links, for an example).

Players use multiple accounts to abuse promotions and giveaways, or to generate extra income through referral interest benefits.

There are also more elaborated cheaters who have cyber skills to hack systems, steal money from platforms and to find bugs and glitches on the games. These are harder to be spotted, and casinos rely on offering rewards to community members in order to discover such errors on the system to be fixed before they are exploited by cheaters.

I think scammers have long since learned to bypass IP addresses by spoofing them somehow—that's my guess. Casinos see how many multiple accounts are created to abuse their bonuses, but they understand the situation; after all, it's their money, and no one wants to share it too much. Nevertheless, this problem has long been known, and I'm sure gambling platform analysts spend a lot of money identifying such issues. They also uncover other issues we can only guess about, such as AI and how players use it against casinos and other players.

As a business then you would definitely be that spending up when it comes to security and this is just common sense. You would definitely be that be focusing when it comes to this matter because this is business on which you would be needing up to protect. We do know that hackers and cheaters will definitely be that just waiting for chances for them to make easy money out of those exploits or gaps when it comes to security. This is where these businesses will be assuring it out first that their security is good although we do know that there's no such thing about perfect  security but somewhat there are tons of ways that could be strengthen it. In speaking about those casino abuses and multi-accounting then these are pretty basic things that they do need to monitor on since these issues are very common on which they do already know on what they've been doing.

Once a certain user is being flagged then they can always have the right to appeal as long you didnt do something stupid then you would be released with those funds or unlock your account because there are instances these flags arent right and thats why you do have the rights on doing such thing.

[Zlantann]

I find casinos anti-cheaters tools to be unperfect. Numerous cases of guilty without guilt and guilty without any proof is a confirmation of that. I think casino blindly accuse everyone whos actions goes across casino script and their suppose-to-be-correct scenario. I dont believe casino when they say they an investigation and decided to mark gambler as cheater, because they never can give clear explanation or point with evidence where that gambler cheated.

Some casinos wouldn't want to reveal how they knew that someone had broken the terms of service. They sometimes say that they keep it secret so that these cheaters will not learn how to bypass it. This is the point where accusers think it's unfair. Gamblers will want to know how they broke the law, but casinos don't want to give a detailed report. Some fraudulent casinos also use this excuse to cheat gamblers. This is why I use only repuatble casinos.    

[mcdouglasx]

Every system can fail at some point, especially this one, which may seem ambiguous, but this also happens in the law; there are innocent people in jail and guilty people free. But as I understand it, these measures tend to treat failures in casinos as a calculated risk. What I mean is that at the end of the day, it brings them more benefits than problems, but as we all know, nothing is perfect and there will probably be cases where honest users are harmed.

[hedgeh0g]

Some casinos wouldn't want to reveal how they knew that someone had broken the terms of service. They sometimes say that they keep it secret so that these cheaters will not learn how to bypass it. This is the point where accusers think it's unfair. Gamblers will want to know how they broke the law, but casinos don't want to give a detailed report. Some fraudulent casinos also use this excuse to cheat gamblers. This is why I use only repuatble casinos.    

The main thing is for casinos not to abuse such practices, as this could put any player who wins fairly but is denied payout under various pretexts at risk. Even if this becomes widely publicized, the casino may still suffer a minor loss in credibility, but instead of paying the player, it may pocket the loss. Of course, this happens extremely rarely, but no one is immune from it. Nevertheless, I believe the vast majority of casinos are fair and honest with their players, but that doesn't mean we shouldn't always be vigilant and be able to protect our interests in controversial situations.

[Aanuoluwatofunmi]

Gambling casinos should be able to detect for any means targeted at them by gamblers against their policies, this is very simple to achieve when the right set of expertise were employed in place to monitor the system, while the operators too were expected to be more experienced in the security and technical aspect of how a gambling platform operates, so that everything will all be working for the smooth running of their platform.

[bhadz]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

Most of them are the common ones, multi accounting and bonus abuse. And they're not going to disclose the actual reason why they have suspected a user and if it's proven for their own reason, they'll just surprise that user with a ban and will have the last call to withdraw all of the funds that they have. Those are the common grounds when someone is being considered by them as a cheater because they've got logs for the accounts that we use and the ips that we have on their database. Those reasons are in their TOS and that's why.

[Asuspawer09]

I mean we never gonna know that, if someone if actually cheating, I heard a lot of stories of errors in casinos, it is not perfect for sure, and there are glitches as well, I read on social media last pandemic when gambling websites is popular in my country there are players that win a huge amount of money there was no cheating he said, win fair and square it take him a long time around 8 hours of playing I think and it get to the point of million pesos, but when he is already going to withdraw his winning the exchange rejected it and says that it is just an error which is unacceptable in my opinion. I mean, it might be similar when they could easily say that you cheated right and there was nothing you could do about that, because they are the ones who have control over the funds. If they dont want you to withdraw money, you cannot withdraw.

It just wasn't fair since they are the ones controlling the platform. I guess the best thing to do is just avoid not trusted platform or those that have a history and go for the trusted and safer platform choice.

[yhiaali3]

And the main problem is that many gamblers do not read the full terms and conditions when registering at a casino. We cannot know the tools that casinos use to verify cheating accounts. But we should be able to realize whether we have previously violated the casino's terms and conditions or not.
On this forum, we can see casinos that pay winners in large amounts. They also run campaigns with huge investments. It is very unreasonable for a reputable casino to take money and winnings from some of its customers. Different cases may happen at casinos that are deliberately cheating.

I agree with you that many gamblers don't read the terms and conditions completely when registering at a casino, so they might unknowingly or unintentionally violate them, which leads to problems with the casino.

However, cheaters don't bother reading the terms and conditions at all because they intend to cheat beforehand and know they are violating the rules.

[Charles-Tim]

Some casinos wouldn't want to reveal how they knew that someone had broken the terms of service. They sometimes say that they keep it secret so that these cheaters will not learn how to bypass it. This is the point where accusers think it's unfair. Gamblers will want to know how they broke the law, but casinos don't want to give a detailed report. Some fraudulent casinos also use this excuse to cheat gamblers. This is why I use only repuatble casinos.   

Some gamblers said the gambling sites are not being fair just because the gamblers are lying but they will be thinking that the gambling site can be convinced with their lies that they may be right, not knowing that the gambling site have evidence. Since I have been gambling on many gamblers sites, no gambling site has told me before that I violated one of their rules but I also make use of reputed gambling sites.

[tabas]

In essence, I think the following flags can be considered cheating.

• Multi-accounting
• Abuse of promotions
• Suspicious betting patterns
• Fake KYC

Well, from what I read, there are many ways they can detect it, such as IP detection and other behavioral indicators an online casino can use. I think it's fair for them because if you get flagged, you can appeal it.

I can't think of any other usual reasons why a casino detect cheaters. These are the usual factors why they're considering one as a cheater. Going to the scam accusations board. People will see that many from there have proved themselves to be cheaters because it's the casino that have proved them. While without revealing the actual reason for some of it but, they're leaving a hint and the representatives of the casinos are mentioning it.

[|MINER|]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.
That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?
Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.
Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

If I say my personal opinion here, most of the time it is the players who make the mistake here, whether they know it or not, because there are many who try to make money by exploiting casinos, and at the same time, there are many general gamblers who do not check the terms and conditions of that platform carefully before gambling, otherwise they will find that their account will be banned, frozen and face problems.
And here, inexperienced players often make accusations without realizing it. Many also make scam accusations to blackmail the casino. However, I will also mention that many times casinos make such assumptions to scam players.

[Rabata]

It is true that if a casino tries, then a serious complaint can be made against the users. Whether that complaint is true or false will be considered later. If some casino platforms make such a complaint, then logical evidence must be given to prove it, otherwise there will be doubts about whether the casino is doing any scam or not. A good casino can also make such a complaint if it wants, but such complaints are not usually made. But if they do, they try to do it with sufficient truth. If a casino decides to do something like that, in that perspective, I think they have taken a good decision.

[Franctoshi]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

Everything is possible, someone creates and someone destroys there are people who's their duty or jobs are to find loopholes to cheat casino platforms no doubt, there are gamblers that can be using multiple accounts to cheat the system, but over time the may get to catch such people either through using their i. P address where they log in from or other cheating detective systems.

However, it doesn't mean that all the casino are right all the time or their clients, but these things happen.