How fair are casino tools for detecting “cheaters”?

[terrific]

It is true that if a casino tries, then a serious complaint can be made against the users. Whether that complaint is true or false will be considered later. If some casino platforms make such a complaint, then logical evidence must be given to prove it, otherwise there will be doubts about whether the casino is doing any scam or not. A good casino can also make such a complaint if it wants, but such complaints are not usually made. But if they do, they try to do it with sufficient truth. If a casino decides to do something like that, in that perspective, I think they have taken a good decision.

A casino doesn't need to give that evidence to the accused gambler. Their decision is final and they can only revert their decision if the appeal makes sense for them.
But what I am trying to say is that, they all have the say whether you can appeal or not and with or without the evidence.
They don't need to prove it to anyone in their community but as long as the verdict is given, that's the final thing that everyone has to accept.

[Abu-Naim]

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

Why not detect cheater before they make deposit or stop them from making deposits since they know that they are cheating with more than one account in the casino platform?

I will only consider this as business idea to deny some people their money because they deposited the money for the purpose of betting, you accepted the money and allow them to place their bet, but after winning, you bring rules that they are cheaters, how just can this be?

I will generally address this as unfair act by the casino platforms, they are just going all these to deny people their bonuses and maybe their payout if they manage to win some money while playing some games in the casino platform.

[OgNasty]

I’ve never cheated while using an online casino and I have never been accused of cheating while using an online casino. That makes it so I would think these detection systems are working perfectly. I’m a pretty straightforward player though. I don’t use any apps or try to do more than one session at a time or anything.

[Accardo]

I think scammers have long since learned to bypass IP addresses by spoofing them somehow—that's my guess. Casinos see how many multiple accounts are created to abuse their bonuses, but they understand the situation; after all, it's their money, and no one wants to share it too much. Nevertheless, this problem has long been known, and I'm sure gambling platform analysts spend a lot of money identifying such issues. They also uncover other issues we can only guess about, such as AI and how players use it against casinos and other players.

There are limited actions for casinos, some approach may seem over the limit for the casino's policy on threats. Bonus hunter do follow an approach that when punished could decouple innocent users. That is why the casino tend to let such players go for sometime to ban the account later when they have a better way to do it without affecting others. There are natural limits the casino's capacity wouldn't lift for too long before it falters. Instead of focusing too much on it, they'll rather choose to do great shifting the burden to something else that'll help relieve future road blocks.

[Youngrebel]

That particular part that casinos refusing to explain why the user was nuked out from the casino is not really clear for me as well. Casinos have to explain why the clients were blocked or restricted clearly foe them so that there would be no panic instead casinos would decide to quote a particular rule from their Terms and Conditions of the casino and that is all. If the gambler was caught with multiple accounts, and they use IP address, they should show the person the two accounts with the IP address and the device with the location.

[lionheart78]

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters?

the fairness of tools the casino uses to detect cheaters should be fair if it is approved and used by the regulators.  Mostly, casino do not reveal their tools for catching cheaters only their basic means are revealed so that cheater won't be able to counter these advance method that the casino use to detect cheaters.

And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

We can never be so sure, a reputable casino may be fair on detecting cheaters but a suspicious and shady casino uses unconventional methods to the point of lying just to bag the victim's money.

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think about how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

I can usually read that players are being accused of bonus and promotion abuse, multi-accounting to take advantage of referral rewards and bonuses, arbitrage betting, and so on.

[Salahmu]

Why not detect cheater before they make deposit or stop them from making deposits since they know that they are cheating with more than one account in the casino platform?

I will only consider this as business idea to deny some people their money because they deposited the money for the purpose of betting, you accepted the money and allow them to place their bet, but after winning, you bring rules that they are cheaters, how just can this be?

I will generally address this as unfair act by the casino platforms, they are just going all these to deny people their bonuses and maybe their payout if they manage to win some money while playing some games in the casino platform.

Maybe is only when there has been a deposit before the casino could actually no that there is someone like the gambler in there casinos because all the blocking and a lot of other violations mentioned by any casino, you wouldn't see any account without deposit history or has been engaging on the wagering or perhaps if there is any account without it is mostly when they merge it to another account to prove that the person was using the two, if only those things could be identified before depositing time it would have stopped discovering of anything when money is already on the gamblers account, except is not related to account.

[Hazink]

If the casinos are truly investing in the maintenance of the security network by setting in place the cap[able and qualitied measures and network, they will definitely see the result of all these because the system will always detect for any form of violation made, as long as it has to do with the actions taken by users as against their policies, such will be easily flagged.

Sometimes there security can also detect wrong. Let's not forget that it's programmed and when they detect wrongs like that, it's left for the affected person to prove that they are free from that allegation which the algorithm has detected about them and if the casino also undergoes some manual verification and discover that the person is innocent then they will allow the person enjoy the service with further issues as long as they don't violate any rules.

[Gozie51]

Wouldn't it be a violation if the casino does not disclose the reason for the ban of the customer? Honestly, we might not know specifically what their basis are because we can only see their terms and conditions but at the end we still do not know if anything is being followed correctly.

If casino ban an account, they usually give the reason for it but what you can say is that they might not tell you the means they used to unravel the cheating done by the customer. I think that is suppose to be the secret of the casino but if you have committed minor offenses and obvious ones that the casino abhors from their TOS then the defaulter already knows his cheating just that they hardly want to admit it. However, there are also some legit allegation of wrong accusation by casinos because they don't want to pay out winning especially if it is huge amount.

[NurseHub]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

That's why it's always advised to read casino rules before using them. Like, some casinos don't accept multiple accounts, so you should avoid them already.And always avoid those casinos who have a bad habit of giving excuses just to avoid payment. Casinos don't explain how they find out about customers cheating because it will expose their techniques. Also, some casinos have invested in a lot of technology because the world is advancing, and they know one day technically knowledgeable gamblers will want to bypass and win, so they're ready to hit them once such a thing is discovered. So don't feel they're not prepared for it. ‎

[DPHOR]

Casinos do detects people through their IPs and whenever they noticed that multiple accounts are coming from same IP then it turns to a red flag for them to quickly detect and flash up those accounts on their system, they wouldn't have to list those accounts but they will only focused on the account at the moment that has valuable funds inside and keep those accounts aside from the one they noticed that has winning inside, then could also been targeting the rest account to know when you are going to make use of it to gamble so that they could also flash it as well. Again, since multiple accounting is what they found strictly restricted on their ToS they always used that as an excuse to make sure they always defeat people whom they accused of having multiple accounts.

[robelneo]

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

It should be fair and in line with what is standard. A casino cannot stand criticism and challenge if it's not fair. The whole gambling community is watching how they resolve issues based on their system, so when it's challenged, they can pass the test.
It's the fastest way for a casino to lose its reputation if it cheats the community. The players can only challenge the system if they think they did nothing wrong.
Like what all the others are saying here: play in casinos where their systems have been challenged before and passed the test.

[DrBeer]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

For logical reasons, I would mention:
- multi-accounting, which is prohibited by casinos, or at least not supported, for example, if they have a good incentive system, referral programs, etc.
- detection of technical failures of the platform itself, which are exploited to create higher chances of winning on the platform
The reasons for user restrictions are very vague, and I can only explain them if a detailed explanation would reveal a vulnerability/failure in the operation of the platform itself and its mechanisms.

[Fortify]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

Usually the methods that casinos use to catch cheaters are not super sophisticated, but may involve multiple different indicators. They have tracking abilities like cookies, IP address geolocation, device fingerprinting (e.g. screen size and browser versions), shared wallet addresses, email addresses and other information that might not be readily obvious to somebody that does no research. These are enough to catch out your run of the mill newbie, somebody who doesn't professionally abuse casinos but maybe wants to try getting a bonus twice. Some of these are not enough evidence by themselves but when combined together can make a pretty good case that accounts are related. Either way, casinos that cannot absolutely identify someone through a full ID check including utilities, will most likely try to avoid doing business with a user under the slightest suspicion.

[serjent05]

Casinos do detects people through their IPs and whenever they noticed that multiple accounts are coming from same IP then it turns to a red flag for them to quickly detect and flash up those accounts on their system, they wouldn't have to list those accounts but they will only focused on the account at the moment that has valuable funds inside and keep those accounts aside from the one they noticed that has winning inside, then could also been targeting the rest account to know when you are going to make use of it to gamble so that they could also flash it as well. Again, since multiple accounting is what they found strictly restricted on their ToS they always used that as an excuse to make sure they always defeat people whom they accused of having multiple accounts.

Aside from IP's they also detect machine signatures or fingerprints that the player uses. This is also one of the most important tools to detect multiple accounts.  Aside from that, they also observe the betting behavior of the gambler.  If they see irregularities in betting, like most bookmakers do to ban bettors, they will flag the account and suspend it until the case is cleared or proven. If proven the account is proven, it will be permanently blocked.

Aside from these, they also consider the identity of the account and the identity of the account from which the fund is withdrawn.  The casino also uses the history of the account from other casinos, verifying whether their account are flagged or banned before.

[promise444c5]

That makes me wonder how fair these detection tools really are.

We can’t tell you how fair, only the casino can possibly do that with some evidence of tools they might be using to determine account that needs to be flag… But, we do know that mist of us haven’t have any issue with using the reputable casino on the forum even without trace of identity to forum.

The truth is casino won’t just flag your account for no reason, the gamblers might actually be at fault but doesn’t realise how they ended up in such situation.. Casino aren’t willing to  share a clear picture either because it gives room for more cheating.

[Agbamoni]

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

I also need the explanation on how the tools are used to detect cheaters because most accusations dont sit right with me.

For me, it is much easier to find a cheater in a physical casino than in an online casino. Most detectors are AI technology. As we all know, AI can be wrong or right, as the case may be. I wish I knew the tools and how they are used. I am expecting someone to have a clue on that.

[Jody.Drummer]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

Honestly, I don't know what kind of tools casinos use to identify cheaters. Besides, I have never encountered a player who cheated at gambling, but I often find cases of players being cheated by casinos, such as when their winnings are not paid out. In gambling, the casino is the host, and they must have paid attention to their security system so that it cannot be cheated. If a casino is cheated by players, it means that their security is not good enough. They must be able to upgrade it to be better so that no player can cheat in gambling, for example, by making it easy to win, because that can bankrupt the casino.

[TopTort777]

I also dont know how could a person cheat online. After bet button is pressed, it takes no time for script to run and know the result. Gambler can only wait for animation to end. A person can abuse bonus system or registration. But to cheat script? In online casinos it is possible; there are human factor and dealer can fail sometimes, you can cheat during game with cards, you can try to physically hack slot machine. For online, all that is not possible. A person can try to hack casino, but that is something different than cheating.

[davis196]

I keep seeing posts where casinos say a user was detected as a cheater, but the user disagrees and says they were never given a clear explanation.

That makes me wonder how fair these detection tools really are. What tools do casinos actually use to flag cheaters? And how can we be sure this reason isn’t sometimes used as an excuse to deny withdrawals, especially when players can’t really verify anything on their side?

Also, what kind of “cheating” do casinos usually accuse players of? Personally, I find it hard to even think how someone can cheat an online casino, aside from what I’ve read in scam accusation threads.

Curious to hear from people who actually understand this, or who’ve seen solid explanations from casinos before.

There's no way for a user to "cheat" on online casino games, unless those games have a glitch, which can be exploited by the user. But is this actual cheating? Who's to blame for exploiting casino games, that have glitches? The casino of course, not the gamblers. The gamblers have no fault for the casino having shitty games with glitches. There's no way for anyone to honestly answer your question, since most people here are gamblers, not casino owners and I'm sure that the casino owners would never reveal their secrets, when it comes to "catching cheaters" or trying to find legal ways to accuse someone for cheating.