How fair are casino tools for detecting “cheaters”?

[Julien_Olynpic]

Sometimes casinos accuse players of "winning too often." This is the height of absurdity and evidence of the vastly inadequate regulation of the gambling industry. But casinos are most often accused of multiple accounts, while bookmakers accuse players of everything and everyone, calling them cheaters for any reason. In fact, the main (and, at the same time, illegal) accusation against players of cheating is based on winning too often. According to casinos and bookmakers, this is a mortal sin. After all, a good player is supposed to lose, lol.

[DrBeer]

Sometimes casinos accuse players of "winning too often." This is the height of absurdity and evidence of the vastly inadequate regulation of the gambling industry. But casinos are most often accused of multiple accounts, while bookmakers accuse players of everything and everyone, calling them cheaters for any reason. In fact, the main (and, at the same time, illegal) accusation against players of cheating is based on winning too often. According to casinos and bookmakers, this is a mortal sin. After all, a good player is supposed to lose, lol.

In this case, we have the classic problem of “selectively loyal legislation,” where players can be punished based on accusations without evidence, while casinos cannot be subject to such accusations. Adequate legislation regulating the operation of casinos should provide for bilateral responsibility, or at least the existence of an “evidence base” for such accusations by users and a protocol for appealing them.

[arwin100]

Sometimes casinos accuse players of "winning too often." This is the height of absurdity and evidence of the vastly inadequate regulation of the gambling industry. But casinos are most often accused of multiple accounts, while bookmakers accuse players of everything and everyone, calling them cheaters for any reason. In fact, the main (and, at the same time, illegal) accusation against players of cheating is based on winning too often. According to casinos and bookmakers, this is a mortal sin. After all, a good player is supposed to lose, lol.

In this case, we have the classic problem of “selectively loyal legislation,” where players can be punished based on accusations without evidence, while casinos cannot be subject to such accusations. Adequate legislation regulating the operation of casinos should provide for bilateral responsibility, or at least the existence of an “evidence base” for such accusations by users and a protocol for appealing them.

This is rising problem especially if the community will accept the excuse that the user they flagged is really doing an abusive action against the casino. If their community will not ask for the proof of violation committed by those person maybe this will give confidence to the casino to repeat same scheme and use that to eliminate their winning players.

So yes showing enough evidence is good action to do, since with this the casino would able to show that they are transparent on everything and those people affected with issues they raise really abuse their system. They can also eliminate those doubts that their casino is not doing a selective scamming for having those things.

[Smartprofit]

Yes, in my opinion, this is a serious problem. However, it affects not only online casinos but the entire modern financial sector. 🙋

The legal principle of presumption of innocence is not observed in the modern financial sector. According to this principle (known since Roman law), everyone is automatically presumed innocent of a crime. No one needs to prove their innocence. If someone wants to accuse another person of a crime, they must prove the accusation in court. Until the court declares the accused a criminal, that person is presumed innocent. 🧖

Unfortunately, this legal principle is not applied in the modern financial system. A commercial bank or online casino can declare a person a fraudster and freeze their funds. The commercial bank or online casino doesn't even try to prove the accusation. Yet, fraud is a serious crime. In all countries, fraud is punishable by imprisonment. How can someone be called a fraudster without providing evidence?

 How can the current situation be improved? In my opinion, independent judicial bodies, perhaps using artificial intelligence, are needed to review such cases and make appropriate decisions. Then, freezing online casino users' funds will not be arbitrary.💁

[xenomorfo]

Though, with the advance of artificial intelligence I have seen some disturbing footage on Twitter or people managing to fool KYC bots and the system of some exchanges with some AI generated data and deep fakes.
It AI continues to develop at such high pace, it will be just matter of time before casinos and exchanges start to ask us all for further verification processes like biometric passport data through NFC technology or even our fingerprints.

They soon won't be able to trust just some picture of our documents, as those can be easily emulated and copied by some AIs...

Haven't you noticed how now most smartphones seems to be equipment with biometric security? Like fingerprint scans? It is because that is the next step for banks, exchanges and casinos to take in order to enforce AML measures.

You say, I am still not capable of doing these things, however I think we will reach the point you say, where we can be deceived and then we will have to find another system to do, precisely to certify, precisely the person, to really know who he is.

[dunfida]

Sometimes casinos accuse players of "winning too often." This is the height of absurdity and evidence of the vastly inadequate regulation of the gambling industry. But casinos are most often accused of multiple accounts, while bookmakers accuse players of everything and everyone, calling them cheaters for any reason. In fact, the main (and, at the same time, illegal) accusation against players of cheating is based on winning too often. According to casinos and bookmakers, this is a mortal sin. After all, a good player is supposed to lose, lol.

In this case, we have the classic problem of “selectively loyal legislation,” where players can be punished based on accusations without evidence, while casinos cannot be subject to such accusations. Adequate legislation regulating the operation of casinos should provide for bilateral responsibility, or at least the existence of an “evidence base” for such accusations by users and a protocol for appealing them.

This is rising problem especially if the community will accept the excuse that the user they flagged is really doing an abusive action against the casino. If their community will not ask for the proof of violation committed by those person maybe this will give confidence to the casino to repeat same scheme and use that to eliminate their winning players.

So yes showing enough evidence is good action to do, since with this the casino would able to show that they are transparent on everything and those people affected with issues they raise really abuse their system. They can also eliminate those doubts that their casino is not doing a selective scamming for having those things.

That would really be shady as hell if these casinos would be that covering up their true intent if they would be trying out to get rid of those big winners and throwing up some allegations or issues about abuse or violations which arent that true and just that solely wanting to get rid of those lucky players. Well, we cant be able to tell precisely if they are doing this but if we do speak about probabilities then it could really happen. It is just that we cant be able to provide evidences since everything do happen internally. For these businesses then it would be that normal that they would be using up different tools to detect cheaters on which we know that there are indeed cheaters who would be that totally trying out to exploit as long they would be able to see the chance for them to make easy money on which usually these abuses will be on promotions and its on rare cases about security bugs and exploits on which it could also happen. This is why its normal for this business to have to stregthen their security.

[purple_sparkles]

It’s very good when casinos, and similar platforms warn you BEFORE  you deposit money that, in the event of a win, they may require some form of identity verification. In all other cases, I consider it fraud and deception if you only learn about this after you’ve already put money into the account. In such situations, the companies themselves are the ones acting as scammers.

[Strongkored]

It’s very good when casinos, and similar platforms warn you BEFORE  you deposit money that, in the event of a win, they may require some form of identity verification. In all other cases, I consider it fraud and deception if you only learn about this after you’ve already put money into the account. In such situations, the companies themselves are the ones acting as scammers.

This warning notification might actually discourage players from continuing to play there or may only make a single deposit and choose to move elsewhere for fear that their money will be frozen later.

The casino detection could be correct but it could also be fabricated simply because they do not want to pay their players, however, this would certainly only be done by scam casinos as they simply want to cheat, while trusted casinos will be able to prove that player fraud does not simply accuse their players.

[bakasabo]

It’s very good when casinos, and similar platforms warn you BEFORE  you deposit money that, in the event of a win, they may require some form of identity verification. In all other cases, I consider it fraud and deception if you only learn about this after you’ve already put money into the account. In such situations, the companies themselves are the ones acting as scammers.

I wont be saying that it is good, its a default text that is written in every casinos ToS. It would be good if they would give more explanation how their random request for identify verification works. Maybe people would be more positive about passing it. Overall casinos must make their ToS even more detailed (however nobody would still read it fully); describe every step gambler can make, and consequences if he does something that goes not as described. Such a complete guide as for toddlers. It will automatically remove most questions and misunderstandings by gamblers.

[Itz-prisigold]

In my opinion, casinos do have methods of catching and identifying actual cheats , however the bigger issue is how little they detail when someone has been flagged, casino’s monitor your IP address, device type, play pattern, bonus usage, and any unusual behavior. It's good on paper (as stated previously). However,  in the end,  it comes down to a "we trust you, you cheated" situation,  with the player having no way of knowing exactly what led them to that conclusion.

At this point,  it feels unfair to me.  The casino can see all aspects of your gaming experience,  however,  you cannot see all aspects of how they came to reach their conclusion. A one sided system may prevent cheating, however,  it can also be used improperly, particularly when large withdrawal amounts are made by players.

The majority of accusations are related to multi-accounting, bonus abuse,  VPN use, bot usage, or collusion. Even though,  I believe a player deserves a better understanding of why they were accused of something.  With fairness being associated with transparency,  not with complete silence.

[qwertyup23]

When it comes to cheating, most gambling companies are stringent when it comes to enforcing stipulations under their ToS. This is exactly the reason on why some casinos tend to avoid disclosing all the details whenever you violated their ToS and they will just say that you’ve violated Rule….

The remedy on this? Choose your casino wisely. An established and reputable online casino would have no problem disclosing all the details you need in the event of an issue. Additionally, a reputable casino would not risk destroying their well-earned name that they have established for years for some trivial issue.

It’s very good when casinos, and similar platforms warn you BEFORE  you deposit money that, in the event of a win, they may require some form of identity verification. In all other cases, I consider it fraud and deception if you only learn about this after you’ve already put money into the account. In such situations, the companies themselves are the ones acting as scammers.

Like what I have mentioned above, it is paramount that you choose a reputable casino because they will disclose almost anything when you ask their CS. They will never risk to damage their reputation for an issue without fully explaining their side of the story.

[Beparanf]

I wont be saying that it is good, its a default text that is written in every casinos ToS. It would be good if they would give more explanation how their random request for identify verification works. Maybe people would be more positive about passing it. Overall casinos must make their ToS even more detailed (however nobody would still read it fully); describe every step gambler can make, and consequences if he does something that goes not as described. Such a complete guide as for toddlers. It will automatically remove most questions and misunderstandings by gamblers.

Casino usually mentioned that account is under investigation or further verification when they ask KYC. I believe they don’t want to give specific reason if it’s an investigation case that involves cheating because cheatee will knew how they are being detected and improved their method based on their knowledge on the verification.

As a normal gambler that doesn’t involved in irregularities I think KYC is least of our concern because you will be rarely ask to verify with regular betting history.

[DrBeer]

Sometimes casinos accuse players of "winning too often." This is the height of absurdity and evidence of the vastly inadequate regulation of the gambling industry. But casinos are most often accused of multiple accounts, while bookmakers accuse players of everything and everyone, calling them cheaters for any reason. In fact, the main (and, at the same time, illegal) accusation against players of cheating is based on winning too often. According to casinos and bookmakers, this is a mortal sin. After all, a good player is supposed to lose, lol.

In this case, we have the classic problem of “selectively loyal legislation,” where players can be punished based on accusations without evidence, while casinos cannot be subject to such accusations. Adequate legislation regulating the operation of casinos should provide for bilateral responsibility, or at least the existence of an “evidence base” for such accusations by users and a protocol for appealing them.

This is rising problem especially if the community will accept the excuse that the user they flagged is really doing an abusive action against the casino. If their community will not ask for the proof of violation committed by those person maybe this will give confidence to the casino to repeat same scheme and use that to eliminate their winning players.

So yes showing enough evidence is good action to do, since with this the casino would able to show that they are transparent on everything and those people affected with issues they raise really abuse their system. They can also eliminate those doubts that their casino is not doing a selective scamming for having those things.

An accusation without evidence is meaningless. I can assume that casinos that frequently use such mechanisms lose their reputation and appeal to their audience. And the audience is the foundation of the gambling business! Therefore, not all casinos are willing to risk losing their audience and gaining distrust from their target audience.