Bet Accepted Then Rejected Later, Is This Fair?

[Russlenat]

It is not clear from your message whether you made a bet or you just thought you made one.

Balance deducted means it was accepted at first. But when it was written in the bet slip as rejected, that means it was accepted first and then later changed to rejected.

What’s strange is that it took minutes before they rejected it. If it was rejected right away, I would’ve known instantly. But since it took some time, it really feels like it was accepted first and only canceled later.

When I place a bet, I always go to the "my bets" section and check if it is displayed there.

That's what i did. 

[freedomgo]

To OP. <> I think the best move now is to contact support because you deserve a clear explanation about what really happened.

This is the best thing to do but in case like this Casino usually stand with their initial decision on refunding the funds and will just send a part of the ToS which the6 are allowed to enforce rules etc.

Maybe 90% of the time that’s what will happen, they’ll admit their mistake if there’s a reputational risk, so they’ll just stand by it. Especially if the amount involved is small, because if they get caught lying, they’ll end up paying it anyway. In the end, it really depends on how persistent you are as a gambler to chase that small winning and keep following it up.

I bet OP already ask support and didn’t get any help that’s why he posted here the experience.

He didn't you can see on his post.

I have a case before on bet that refunded due to the match was halted due to the opponent player already surrendered early.

This isn't tennis or boxing, you can read the OP its basketball.

[Joy_learns_crypto]

I have not experienced rejected bet after I have placed the bet and it was accepted but I have experienced severally not being able to place a bet.

This is normal and can be attributed to a lot of factors like network fluctuations or odd change and it is completely normal since you cannot place the bet.
What OP experienced is not ordinary and possibly doesn't have anything to do with him placing the bet properly since it was placed and later rejected. It was totally and action from the sportsbook and I would love to read from OP the excuse the sportsbook gave him for the rejection of his already placed bet.

I know when there is network fluctuations and odds changed, my network was good because other platforms where going through.
There was no odd changes.
It may just be a glitch and if that happens nothing left to do for me than to reject the games I had booked.

[Wiwo]

I understand how disappointing this could be, but from your message and information provided, we can not find a clue as to the reason for your bet rejections, the possibility is there that the casino may have accepted your odds with a wrong entry and quickly made corrections to reject the bet, your mistake was closing your betting account once you placed your bet.

Next time, check your active bets section and ensure you see your available cash out, as you mentioned the event is a live one.

The good thing is that you got your stake money back, so there is no point in questioning the credibility of the sport bookie's that acted this way.

[o48o]

So I had this bet on the Celtics, I placed it live during the first quarter. I took -14.5 at 1.99 odds. After placing, it turned green, balance was deducted, so I thought everything was confirmed. I even closed my account after that. Later on, when the Celtics were already up by 20+ points I was feeling good and telling myself this is an easy win, then suddenly I checked again and saw that my bet was marked as rejected.

Honestly, I don’t understand why, seems the line didn’t look wrong, the original line was close to that, and at the time I placed it they weren’t even leading that big yet. So seeing it rejected was really disappointing. There was no clear reason given. I haven’t contacted support yet, I just wanted to post here first and ask if anyone experienced the same thing.

Do you think what the sportsbook did is reasonable?


https://www.cbssports.com/nba/scoreboard/

As i don't know their reasoning, i can't say if it was reasonable. It doesn't sound fair, but fair is debatable concept anyway and sport books only need to follow terms of service.
I am willing to bet that there's a small print that they can reject bets when an error has happened that's nothing to do with them.

From what you say, it sounds like a lagging interface issue or something like that. But yeah, i would be frustrated and angry as well. That's perfectly reasonable response from you.

[Makus]

Your bet must have been rejected due to certain reasons but you weren't able to get a feedback. did you think about network fluctuations, this is another angle for you to consider, this has happened to lot of bettors. if you feel like the problem wasn't from network problems and the site has an issue you can simply switch to another. The most important thing here is that you got your money back.

[r_victory]

If I were you, I wouldn't waste any more time and would contact support immediately, even if I believe they won't pay you the prize. But you have the right to know what happened and, if you can prove it, they may compensate you in some way if they deem it necessary.

[hosemary]

What’s strange is that it took minutes before they rejected it. If it was rejected right away, I would’ve known instantly. But since it took some time, it really feels like it was accepted first and only canceled later.

As the bet was rejected after minutes, I see that as dishonest behavior by the sportsbook, even if it may be justified under their terms and conditions.
Russlenat, you still haven't told us which sportsbook rejected your bet after accepting it.

[alegotardo]

So I had this bet on the Celtics, I placed it live during the first quarter. I took -14.5 at 1.99 odds. After placing, it turned green, balance was deducted, so I thought everything was confirmed. I even closed my account after that. Later on, when the Celtics were already up by 20+ points I was feeling good and telling myself this is an easy win, then suddenly I checked again and saw that my bet was marked as rejected.

Honestly, I don’t understand why, seems the line didn’t look wrong, the original line was close to that, and at the time I placed it they weren’t even leading that big yet. So seeing it rejected was really disappointing. There was no clear reason given. I haven’t contacted support yet, I just wanted to post here first and ask if anyone experienced the same thing.

Do you think what the sportsbook did is reasonable?

I am not say to you that this is a common case, but rather that it[ is a "normal" and you should never trust on a recently placed bet.

In these live/in-play betting scenarios, this delay in acceptance is common because there are two things: One is when the site confirm that received your intention ofbet , so it confirms that it has received it (see this as a confirmation from the interface), but the bookmaker can still reject your bet if the market changes, if it closes or if there is a technical delay or even an incorrect price... this happens when the odds change very fast or a bet is received late when the market has already moved.

Anyway... I bet a lot on sports, usually well in advance of a game when things are still calm, but even so, this kind of thing has happened to me too.

I do not think this is a site error or that they acted in bad faith... I think it is a problem without anyone to blame, and you need to monitor it for a while longer after placing the bets to confirm that everything went well.

[tread93]

So I had this bet on the Celtics, I placed it live during the first quarter. I took -14.5 at 1.99 odds. After placing, it turned green, balance was deducted, so I thought everything was confirmed. I even closed my account after that. Later on, when the Celtics were already up by 20+ points I was feeling good and telling myself this is an easy win, then suddenly I checked again and saw that my bet was marked as rejected.

Honestly, I don’t understand why, seems the line didn’t look wrong, the original line was close to that, and at the time I placed it they weren’t even leading that big yet. So seeing it rejected was really disappointing. There was no clear reason given. I haven’t contacted support yet, I just wanted to post here first and ask if anyone experienced the same thing.

Do you think what the sportsbook did is reasonable?


https://www.cbssports.com/nba/scoreboard/

Wow, that is annoying OP. I would definitely reach out and demand answers. You should have won that bet and because it wasn't in their favor they decided to cancel it? That is foul play. That shouldn't be let go without an argument and if I were you I would already have emails going out and telling them that wasn't fair. Its worth the try at least. If they don't get back or mark the case closed then at least you tried, I feel like sometimes they would honor it and give you your cash.