Quite good you decided to point that out. But we should also need to remember that Trust pilot van be negatively or positively influenced by shilling campaigns. So it is not a definitive way to know whether a casino (or any other service) is actually legitimate or reliable.
What I noticed on Trust pilot is that good reviews can be manipulated. I have seen sites, including gambling sites that Trustpilot will warn people of good reviews manipulation, but there are many that they will not know. People just want to do the shady thing for positive trusts. It get to the point that some people are buying the reviews.
But if it is negative reviews, I have not heard that this was done by someone or group of people to give a site or gambling site a bad name. If you see bad reviews from many people anywhere, it is better you trust it, unlike the good reviews which require further investigation.
I am not waiting for anyone that is using the site, I can never use the gambling site. Also they are not on this forum, all the crypto gambling sites that I have use before have active official threads on this forum.