Bc.game my deposit 4700/- inr not receive in before 60days

[Mgameing]

Status: Failed
Order ID: F-1852944061086130042



Credited Amount: 0 INR
Order Amount: 4700 INR
Txid: 20251...14481



Create on: 30/12/2025, 20:02:40

Uid.  19970127
Applied again and again but not receive any coin in my uid .
And not refund in my bank account

Chat not respond this matter only reply chat bot same same reply only one reply ne patient process you ticket but not solve before 60 days I allready provide bank statement pdf screenshot aall proof but not receive in my game acc and not refund in my bank account
?  Where Is my money
https://talkimg.com/images/2026/02/16/Us2Nxq.jpeg
https://talkimg.com/images/2026/02/16/Us2F4P.jpeg

[acroman08]

Try sending this bc.game bctokenbot representative that handles complaint cases against bc.game here in the forum. You can follow the format they posted(quoted below) when you send them a PM. You can also click the link I shared if you want to see their whole post.

I'm curious, why did you deposit again using INR when you know that issues occur when you use INR third party fiat merchant?

If any user believes they have been affected by a third-party fiat merchant (including suspected fraud, delayed withdrawal, or deposit issues), please contact me directly or reach out to our admin @bctokenbot with:

UID

Transaction details

Screenshots / payment proof

Relevant chat history with the merchant (if any)

This will help us investigate efficiently.

[Mgameing]

Cannot send personal message problem 😕

[logfiles]

Cannot send personal message problem 😕

Maybe he blocked newbie accounts from sending him PMs, which is not necessary because all sorts/ranks of accounts may have complaints they want addressed. I have helped you and sent him a personal message regarding your case. Hopefully he will visit this thread and get you sorted.

[holydarkness]

Cannot send personal message problem 😕

Maybe he blocked newbie accounts from sending him PMs, which is not necessary because all sorts/ranks of accounts may have complaints they want addressed. I have helped you and sent him a personal message regarding your case. Hopefully he will visit this thread and get you sorted.

Shouldn't be, on one of the situation I [now have to] indirectly help resolve, the player can't send PM due to newbie restriction because the player themselves set the block PM from newbies option. So, OP, if you don't mind to check your PM setting and see if this option is activated, please untick the box.

Far as I know, bc require direct involvement from the players and didn't take a mediation hand, be it simply to nudge them.

[coupable]

Cannot send personal message problem 😕

Really !!  

This shows how much they care really about solving disputes and protect their reputation which mostly damaged by the their ridiculous fiat payment system. If that admin doesn't participate in discussions in this board, and doesn't allow pms from newbies, and a limit set of 60 days to handle a compliant before it becomes to old (happened recently), I doubt you will get a refund sooner. Recently I adviced others not to use fiat payments with bc game, now I advice them stop using bc game and leave it forever.

[Mgameing]

I tried a lot to send a message but I was not successful in sending a message or in making a contact. Players cannot contact them like us. That is why it is very sad that what should be done, no one can hear us, maybe we cannot even contact them. They have a chat bot which can always give one answer to every bot that please wait your ticket is in process. They have set only this one answer and nothing else

[Cointxz]

I tried a lot to send a message but I was not successful in sending a message or in making a contact. Players cannot contact them like us. That is why it is very sad that what should be done, no one can hear us, maybe we cannot even contact them. They have a chat bot which can always give one answer to every bot that please wait your ticket is in process. They have set only this one answer and nothing else

Their account has a default message settings which newbie can’t send message. He was already mentioned here so I believe he will check this thread.

I will message him to check out this thread. His last login was February 16 which means there might be a further delay on response. They should just stick the cooperation with holydarkness since he is super active in the forum.