Scam Accusation: 1xBet Holding ETH Deposit for 22 Days

[tf2wong]

I am opening this accusation because 1xBet is holding my Ethereum deposit hostage, their internal support is stonewalling me, and their Finance team refuses to manually review the blockchain evidence. I know the official 1xBet representative monitors this board.

The Facts:
On January 29, 2026, I deposited Ethereum to my 1xBet account (User ID: 705378043) via a major exchange. Because of how the exchange batches withdrawals, the transaction was routed via an internal smart contract.

1xBet's automated system failed to detect the smart contract routing, but the funds successfully arrived in the exact wallet address 1xBet provided. >
The Proof:

Etherscan Transaction: [https://etherscan.io/tx/0xee26816109032a4bec4b91cbd8fd4855d031ab3f237d9724dcdc8853de3946e5]

Support Admission: In a live chat on their site, the support agent 'Poppy' explicitly confirmed that their specialist team did receive the funds.

Casino Guru Complaint: I currently have a public mediation case open here, where I have uploaded all chat logs and cashier screenshots: [https://casino.guru/complaints/1xbet-casino-lat-player-s-deposit-has-been-delayed]

The Problem:
Despite physically possessing my money for 22 days and their own staff admitting receipt, 1xBet refuses to credit my betting account.

I have sent multiple emails and opened internal tickets. They are either ignored entirely or answered with a copy-pasted "please wait for the specialists" script. Their Finance team is too lazy to manually sweep the wallet and credit the funds, preferring to steal the deposit on a technicality.

My Demand:
1xBet needs to manually credit my account (ID: 705378043) immediately, or manually refund the exact ETH amount back to my sending wallet.

I am warning all crypto users on this forum: if your deposit requires any manual intervention at 1xBet, they will simply keep your money and ignore you. I will update this thread the moment the official rep here escalates this to Finance and resolves it.

[memehunter]

It is beyond my comprehension skill that why would anyone in his right mind, will ever think of playing in proven scam casinos. 1xbit and 1xbet are being operated by same parent entity and if you have just read the sticky topic of this board you might have found that this is clear cut scam.
You ignored the STRONG advice of this forum and now you came here for help?
Lets assume that they somehow (by miracle) credit your balance, I will strongly recommend you to just cash out every single penny and play at some other credible casino after due research.    

[aioc]

I am warning all crypto users on this forum: if your deposit requires any manual intervention at 1xBet, they will simply keep your money and ignore you. I will update this thread the moment the official rep here escalates this to Finance and resolves it.

That warning is for new users, not for us. We all know that 1Xbet and 1xbit are scam sites, and we keep warning people to just ignore these two casinos and play on reputable casinos, but I guess there will be gamblers who will not do their research to check the status and reputation of these two casinos.
If ever they credit your money, the next problem is that if you bet and win, you will have an issue with how to withdraw that money because they are not going to allow it; they allow you to play, but never to win or withdraw your winnings.

[JeromeTash]

I guess your only hope is that Casinoguru complaint thread, and let's just wish they respond there and also credit your account; otherwise, you may not get any positive results from this forum, as they have no active representatives here.

For years, that casino, alongside its sister platforms, has been considered shady by many even in this forum. I am not sure why you insisted on using them.

[yahoo62278]

It is beyond my comprehension skill that why would anyone in his right mind, will ever think of playing in proven scam casinos. 1xbit and 1xbet are being operated by same parent entity and if you have just read the sticky topic of this board you might have found that this is clear cut scam.
You ignored the STRONG advice of this forum and now you came here for help?
Lets assume that they somehow (by miracle) credit your balance, I will strongly recommend you to just cash out every single penny and play at some other credible casino after due research.    

Unfortunately not everyone in the world knows about this forum until they go searching for ways to report a scam site and ways to get their money back. 1xbit/1xbet advertises all over the place and some sites don't research or don't care if a site is a scam as long as they pay the advertising fee. I see ads for scam casinos when I visit some of the explorers. I wanna say dogecoin explorer most recently, but not 100% sure.