It's become a real concern that victims don't share details, including their username, to understand the situation. Even if a Whale representative comes here, they won't identify the real issue. The questioned amount is pretty big, so it would be reviewed manually, and everything would be checked to make sure it was fine. So unless you share more details, we can't help you; please follow the correct format from the pinned post.
I have sent a PM to the Whale representative; it seems they are active, and I hope they will take a look at this matter and solve these issues. They have been running their platform smoothly on the forum, so I believe if you haven't abused their system, your funds should be in your wallet. All we have to do is wait for their response here; before that, OP should update the thread with relevant information.
I think this is just a smear thread as the person who made it did not follow any sort of format, 0 proof of anything. Just made the thread and logged off and hasn't been seen, quite possibly won't be seen again.
Maybe the whale rep will reply and say this is fake or case was solved. Haven't seen many accusations against that platform and they been around for a bit.