CLOUDBET ACCOUNT BLOCKED – $100K CONFISCATED AFTER $30M WAGERED AND SIGNIFICANT

[Pereteintunecat]

CLOUDBET ACCOUNT BLOCKED – $100K CONFISCATED AFTER $30M WAGERED AND SIGNIFICANT LOSSES

My case is the following.

I have been playing with this company for almost one year, and I believe I became a very large player on this platform, managing to generate around $30 million in turnover in less than one year, almost all of it on sports betting, where you yourselves know that turnover is harder to generate. In the last two months I believe I was averaging more than $2 million per week in turnover.

Cloudbet closed my account, and at the moment of the closure I had $100,000 in balance. All the funds were later cancelled and confiscated following their decision. I want to mention that my account overall was at a loss of probably around $1 million or somewhere close to that amount, and despite this they closed my account and did not even offer me the right to withdraw my own $100,000 from the account.

The investigation and the blocking of the account started about one month ago, for the very stupid reason that some suspicious individuals on Telegram, whom I came into contact with accidentally, tried to steal my account, later harassed me to sell the account to them, threatened that they would get my account blocked if I did not sell it, and other similar things. I never rented my account and I never intended to sell it. No one other than me has ever accessed my account.

These individuals told me they have contacts within the Cloudbet team and that they can do many things within this company, and that they already have methods developed to get accounts closed and to blackmail clients. I have evidence of this which I attached to my account manager, but it seems either it was ignored or, even if it was considered, my manager had no decision-making authority and later the compliance team ignored it entirely.

One day, about a month ago, I woke up with my account closed. The next day I received a message from the person who managed to get my account closed after writing things on the chat pretending to be me, proudly telling me that he managed to block my account because I refused to sell it to him. He even showed me a part of the Cloudbet chat conversation he had with the agent Diego where he wrote something like: “this account has been sold, please close it.”

(I repeat: I never sold or rented my account.)

At that moment Cloudbet closed my account simply because someone wrote this on the chat. Imagine the level of chaos inside this company if knowing someone’s username allows you to at least flag or block their account just by writing on the chat as a visitor.

After that there were several phone conversations with my personal manager Kevin in which I explained exactly from where I access Cloudbet and provided all possible details. I do not want to describe the entire conversation because it would be too long, but in short I never gave my account to anyone and I have always been the only person using it.

How could I possibly want to sell an account for which people were offering around $30,000 when I was depositing around $1 million weekly and betting $50,000–$100,000 on average per bet?

After generating that turnover I was receiving daily bonuses of about $2,000, and I was also deprived of access to these bonuses. I consider this a serious injustice and abuse, considering how much time, trust and money I invested in this company.

I repeat: I am at a loss of hundreds of thousands, maybe even millions of dollars. For one entire year I spent at least 8 hours per day on their platform, every single day, and yet they treated me extremely poorly. For one month they did not tell me anything concrete, and my account manager Kevin replied to me only about once per week.

I even have videos from that period where I was bleeding from the nose and spitting blood because I had not slept due to the stress. I stayed awake night after night hoping Kevin would come online so I could speak with him, because I was told by email and chat that I had to discuss the issue with him, while he would only appear online once per week, sometimes at 4–5 in the morning when I should have been sleeping.

Because nothing was done to unblock my account and the situation was prolonged for a long time, at the same time my friend Winwin96 (the case with $550k cancelled) started betting larger amounts on their website.

So everything started in my case because someone wrote on chat claiming my account had been sold. Later, during their investigation, because my friend Alex started betting larger amounts on tennis on his own account, they concluded there must be a “third party” and somehow implied that we were sharing accounts, even though that never happened.

Both Alex and I received Telegram messages on the same day, at the exact same time, saying that we would receive answers regarding our accounts that week. Two days later, again at the exact same time, both of us received the final decision stating that there was a “third party” and that our balances were cancelled.

Do you realize what these people are doing?

Their later reasoning for Alex’s account was that the betting amounts suddenly increased and that we both bet in a similar way on tennis tournaments and sometimes placed two-match parlays.

But do you realize the precedent this creates? If two Cloudbet users happen to follow the same sports prediction group and bet the same matches for a couple of days, Cloudbet could suspend their accounts for “similar activity” and claim there is a third party involved.

That is exactly what I am saying. There is no other evidence. Both Alex and I always accessed our accounts from our own phones and laptops and we never shared accounts with anyone.

This situation is absurd, abusive and extremely unprofessional. It has genuinely affected my health.

One more thing: in their decision they said they would allow me to open a new account from zero, but without the limits and benefits I had before. If they truly considered me a dangerous or fraudulent client, why would they offer me this possibility?

All I want is fairness — to recover my account and bonuses, and especially the $100,000 balance that I had on the account.

Where is the justice in this situation? Is something like this really possible?

I never imagined I would end up in such a situation with this company.

https://ibb.co/HL7HWsG5
https://ibb.co/YTd1qSjs
https://ibb.co/NdL9nKy0

[PX-Z]

Even though your overall PnL was still at a loss, cloudbet decided to close your account just because someone reported that it was "sold"? How would that person even know your account details like the uid or username in the first place? It should be easy for them (cloudbet) to verify something like that by checking login ip ranges or activity patterns. Honestly, it almost feels like they just used that report as a reason to finally close your account. What's ironic is that they even suggested you create a new one afterward, like, we closed your account so feel free to create another. Lol

[Pereteintunecat]

Even though your overall PnL was still at a loss, cloudbet decided to close your account just because someone reported that it was "sold"? How would that person even know your account details like the uid or username in the first place? It should be easy for them (cloudbet) to verify something like that by checking login ip ranges or activity patterns. Honestly, it almost feels like they just used that report as a reason to finally close your account. What's ironic is that they even suggested you create a new one afterward, like, we closed your account so feel free to create another. Lol

Because I am a very big bettor and also a big tennis fan, I am part of various groups where we discuss the bookmakers we use, the limits we have, which accounts we bet on, and so on.

At one point I posted a screenshot in a chat showing my withdrawal history, and by accident—without realizing it—my username was also visible in that picture. Some people contacted me, put pressure on me, threatened my family, and tried to force me to sell or rent them my account at any cost. For about 2–3 months I had to endure their harassment and threats. Eventually, they even managed to get the account closed. Until then they kept telling me: “Give us the account, sell it, it’s better for you to do that, otherwise we will close it… and we really don’t want to close such a good account.”
My account had very high limits because I was a strong bettor and had wagered very large amounts of money, so I had high limits. This type of scammer specifically looks for accounts with high limits.

And like the idiot I am, I told all these details to my account manager Kevin. I even showed him screenshots of my conversations with them, where they were writing in Russian and I was writing in English, and I translated what was written in the screenshots and explained the discussions we had. I should have denied everything, but I believed that if I told the truth exactly as it was, there was no way I wouldn’t be believed and that my account would be unblocked and everything would return to normal. Unfortunately, they interpreted things however they wanted and treated me unfairly.

Later on, they also treated Alex—my friend who is also a Cloudbet player—the same way. They closed his account and froze his money after he lost $200,000 over the course of 3 days and then later won $550,000. While he was losing $200,000 there was no problem, but when he won $550,000 they closed his account. After long discussions and interventions through other people, they returned his $200,000 deposit, but they refused to pay the $350,000 in winnings. (In any case, this will not stay like that and Alex will take action soon.)

Stay away from this bookmaker. Do not invest your trust and your money in a company that has abusive rules and uses them in their own interest.

[rohang]

Recently i had some interactions with different groups of people looking to buy gambling accounts with high wager value history and also high losses as this leads to much higher betting limits

Interestingly cloudbet accounts were one of the most sought after and pricey ones, they werent even interested at all most of the times for other sites.

Also on cloudbet public chat there are often people offering to buy accounts and posting their contact info, dont think that gets stopped.

Very weird situation, they could get ur acc blocked by just claiming it to be sold, but doesnt make sense for a bookie to shut down an account which is -1 million so quickly

[mirakal]

Very weird situation, they could get ur acc blocked by just claiming it to be sold, but doesnt make sense for a bookie to shut down an account which is -1 million so quickly

We’ll have to wait for a reply from Cloudbet first. This isn’t the first scam accusation I’ve seen against them, but if I remember correctly some of the previous cases were eventually resolved.

But assuming what the OP presented is true, then he at least deserves to see the evidence if the accusation is that his account was sold. According to him, someone tried to damage his account after he refused to sell it, then reported him for account selling which supposedly led to Cloudbet closing the account.

At the same time, I don’t think a licensed casino would just close an account without any basis. Since they operate under regulations, they’re expected to follow certain procedures. So it would be better if they respond here so the community can evaluate both sides of the story.

[coupable]

Very weird situation, they could get ur acc blocked by just claiming it to be sold, but doesnt make sense for a bookie to shut down an account which is -1 million so quickly

It's weird that the casino suggested him to open a second new account after closing the first one without detailed conclusion from a deep investigation. The casino rep should tell his side of the story and explain on what basis they suggested him to open a new fresh account losing all the balance and privileges from original account.

But about the OP's situation, I think the casino has enough suspicions to start an invistigation (not to immediately close the account). He shared private info with unknown guys in telegram public channels (whether intentionally or not) and we don't know the guy who contacted the casino what did he said (he can simply pretend that he is the owner and lost access to his logins after a hack) and based on what pretended reasons he asked to close the account. Also he is suspected of multi accounting maybe or using third part tools to place bets as he is placing bets similtaniously at the exact time with another user in the same platform (according to his marrative).

[Pereteintunecat]

I feel exhausted. Literally. This whole problem is consuming all my energy, my health, and my time.

I don’t know English very well, and every time I have to explain things again and again and again, even though I did nothing wrong and a huge injustice has been done to me. I am the victim here, the one who has suffered the most and who is still suffering. I struggle to translate messages, then to formulate them in my own language and translate them again into English, making sure that what I want to say is understood exactly.

I will now respond to each person individually to clarify some of the questions and remarks that have appeared in the comments so far. After that, I will make another post in which I will explain everything in as much detail as possible, because if Cloudbet thinks we are stupid and that they can come with such reasons and that we do not realize what they have done and why they did it, they are very mistaken.

@rohang — You will receive the answer to your comment in my next message. I will post another message after this one, and the answer to what you said needs to include the entire story so you can better understand why the account was closed and why they did not pay. They also know very well that there was no account sale involved. (Their real stake was much bigger — their stake was to avoid paying my friend $550k, and closing my account was only an alibi to create a connection between accounts. I became collateral damage. They took $550k from him, and they had to sacrifice me as well in order to justify it.)

Anyone who has a brain and can think will understand and will believe me completely, but you do not have to believe me. You just have to look at the facts as they happened, exactly as I will explain them, and if you are capable of thinking clearly you will understand the entire maneuver carried out by Cloudbet.

@mirakal — You said that not every casino would close an account without reason. Maybe not every casino, but Cloudbet certainly would. And the reason is that they did not want to pay $550k to my friend Alex, winwin96 (who also has an open case in another topic on Cloudbet’s page on this forum). You will understand much better how things really happened in the next post I will make, and what their real reason was for closing my account as well. Neither I nor Alex (the account with $550k blocked) did anything wrong, and we never gave our accounts to anyone else, never rented them, never sold them, and never shared them.

@coupable — Because I am a losing customer who was bringing them profit, that is why they wanted me to open a new account, but at the same time they wanted to burn me for $100,000. If I had been a serious risk factor, they would not have allowed me to open a new account again. Also, my manager Kevin never once gave me a free bonus, and he always told me that the platform was already giving me very large bonuses. But the truth is that he seemed frustrated and uncomfortable with the fact that I was receiving bonuses of $1500–$2000 almost every single day. It probably also bothered them that my account generated such large bonuses, because I have spoken with other Cloudbet users with very large turnover and they do not receive the bonuses I was receiving. I was getting almost $2000 every day, day after day. And Kevin seemed bothered by that, even though the platform itself generated those bonuses because of how it is designed, since I was generating daily turnover of $200k–$300k–$500k recently.

@coupable — I don’t know what you understood, but I never placed the same bets on other accounts. There was no coordinated activity. This can be easily verified in Cloudbet’s records. My account was used only by me. And there is no connection between my bets and those of winwin96 (Alex). From what I know from him, he had not even been active on Cloudbet for the past months. Only after my account was closed did he start playing again on Cloudbet, because I sold him crypto at a very advantageous price (this was already explained in another topic — why it happened and how we reached that situation — but I will explain it again in the next message, which will be a long one and will cover all these aspects). In practice, the two accounts between which they tried to create a connection — mine and Alex’s — were not even used at the same time, probably not at all.

So I invite you to read my next message to understand things better. And I hope Cloudbet reads it as well, so they can understand that I am not stupid. Quite the opposite. The fact that my English is not perfect when I speak on the phone does not mean that my level of intelligence is low, which may have led them to believe they could try this and think that things would remain like this — that they could burn me and I would do nothing about it.

[Woodie]

Very weird situation, they could get ur acc blocked by just claiming it to be sold, but doesnt make sense for a bookie to shut down an account which is -1 million so quickly

We’ll have to wait for a reply from Cloudbet first. This isn’t the first scam accusation I’ve seen against them, but if I remember correctly some of the previous cases were eventually resolved.

I have followed Cloudbet for over 10years and somewhere along the way these guys took a break and seems a lot of reshuffles to their running of the business happened including support staff here on the forum..and unfortunately issues like these the Cloudbet staff here on the forum always refers players to bring them onto the Cloudbet platform and not here on the forum...check some of the replies from their official CB account..so I don't expect them to reply here..

But assuming what the OP presented is true, then he at least deserves to see the evidence if the accusation is that his account was sold. According to him, someone tried to damage his account after he refused to sell it, then reported him for account selling which supposedly led to Cloudbet closing the account.

This is one unexpected or should I say unheard of case, and why should social media chatter affect ones account when they player is among your big fish.. but there is more to this than the whole third party influence.

[Pereteintunecat]

You pointed it out very well. And that’s exactly what everything should have been reduced to, without any other details. From this alone it is clear that it’s an abuse.

My private conversations on Telegram are private conversations, and they cannot close my account based on some Telegram chats whose authenticity cannot even be proven. I could create two Telegram accounts right now with any names I want and create fake conversations between them.

But the reality is that there was never even any intention to sell it. The account was never sold and it has never been used by anyone except me, and only by me.

But you should read absolutely my entire long post above step by step, because I explained everything. The stake was not the closure of my account… that is only a pretext. They needed to keep the decision to close my account in order to justify not paying my friend’s $550k winnings.
They wanted to create a link between the accounts, and they needed to maintain the decision to close my account so they could justify not paying the $550k to winwin96. Otherwise, their decision could not be justified. Even now it cannot be, because it is abusive and false. They talk about third-party access, but neither I nor Alex have ever given our accounts to anyone, and we were the only people who ever accessed our accounts.

Regarding the special Cloudbet topic… I did post there, but my messages keep getting deleted there, which is strange.

[rohang]

You pointed it out very well. And that’s exactly what everything should have been reduced to, without any other details. From this alone it is clear that it’s an abuse.

My private conversations on Telegram are private conversations, and they cannot close my account based on some Telegram chats whose authenticity cannot even be proven. I could create two Telegram accounts right now with any names I want and create fake conversations between them.

But the reality is that there was never even any intention to sell it. The account was never sold and it has never been used by anyone except me, and only by me.

But you should read absolutely my entire long post above step by step, because I explained everything. The stake was not the closure of my account… that is only a pretext. They needed to keep the decision to close my account in order to justify not paying my friend’s $550k winnings.
They wanted to create a link between the accounts, and they needed to maintain the decision to close my account so they could justify not paying the $550k to winwin96. Otherwise, their decision could not be justified. Even now it cannot be, because it is abusive and false. They talk about third-party access, but neither I nor Alex have ever given our accounts to anyone, and we were the only people who ever accessed our accounts.

Regarding the special Cloudbet topic… I did post there, but my messages keep getting deleted there, which is strange.

Tbh if there is some insider hands u wont get a proper answer from them,
If you have 100k balance there i would suggest getting a lawyer and going from there. Otherwise they wont bother to respond or look into it properly

[Pereteintunecat]

Hello, of course, this is the next step, and I have already started working on it as of today. I would like, if possible, for this betting company to disappear from the market. If I had to choose between receiving my money or them disappearing, I would choose for Cloudbet to disappear.

At the same time, starting today I will also begin promoting this case on social media. I have an entire army of major influencers who will support me.

I begged them, the people at Cloudbet—on forums, by email, and through chat—to be fair and not allow things to reach this point, because it would be bad for them. But they did not want to resolve it... you will see what follows, something unprecedented in terms of damaging the image of a betting company. ⚠️

[Pereteintunecat]

--- HOW CLOUDBET SCAMMED ME OUT OF $100K AND MY FRIEND OUT OF $550K — FULL EXPLANATION ---

Please, I kindly ask all of you to be patient, and no matter how long the next message I am about to write will be, please read it entirely, because I will say absolutely nothing but the truth. Step by step, how everything happened and how Cloudbet treated both me and my friend unfairly.

Before anything else, a few mentions that will help you better understand my next message and the explanations that follow.

Pereteintunecat = my username on Cloudbet (my name is Mihai)
Winwin96 = my friend Alex’s username on Cloudbet
Kevin = my VIP agent from Cloudbet, and at the same time Kevin is also Alex’s VIP agent.

First of all, I want to mention that Alex and I are friends. Both of us have accounts on Cloudbet. He has had his account for a long time, around 4 years, being very active in previous years, and recently he stopped using crypto and automatically stopped using Cloudbet as well. He is a big player, but lately he has been betting on bookmakers in our country, in local currency, not in crypto.

I have had my Cloudbet account for only about a year.

During this year I generated more than $30 million in turnover and accumulated considerable losses in this period. I used Cloudbet absolutely every day for one year and I was a very loyal customer who invested my time, energy, and trust in this company.

An important thing to mention, in order to better understand the following explanations, is the fact that this company is a very small one, with a very limited number of employees (anyone who had problems with them or who plays there can better understand what I am saying).

Their chat is composed of around 6 employees, and for VIP players they offer 3 VIP managers (Kevin, Monty and Renee).

The VIP managers respond very rarely. At least my manager Kevin only responds in the morning (I still don’t understand what time zone he has. He is definitely not from Europe because he responds at 04–05 AM when I am already asleep).

Besides the fact that on the days when he responds he is active for a maximum of 3 hours, he usually replies once every 3–4 days.

So in reality there is no close relationship between the VIP manager and the player. You have nobody to truly discuss your problems with or feel that someone listens to you or cares about you.

(These may seem like unimportant details, but they matter a lot in the context of everything that happened and what I am about to explain.)

I will talk both about my situation and about Alex’s situation, because we are very good friends, we know each other in real life, and we have spent hours discussing what happened to us. We know each other’s situations perfectly.

I, the user pereteintunecat, have been betting on this platform for one year.

In the past I had withdrawals even of $300k–$400k in a single day, which were approved after being reviewed according to their procedures.

I had several withdrawals like that. It is normal that when you play large amounts daily you also withdraw from time to time.

What does this show?

It shows that my betting activity, my logins, my authentication, were never a problem for them.

Because every large withdrawal requires a much longer processing time since many checks are performed.

The fact that they approved my withdrawals clearly shows that they had no problem with the way I was betting or with my activity.

Now the longest part will follow, but please pay very close attention to the details and exactly to what I am about to say regarding the alleged reason they invoked about account selling, which has absolutely no real basis.

Before anything else, let me say something and let us rely on logic and good faith.

When a player deposits on average $100,000 daily during a week, meaning around $700,000 per week, meaning more than $2 million per month,

does he have any reason to sell his account for $20,000? Smiley)))))))

Or even more than that, would he ever sell it for $20,000?

When he has already demonstrated that he has the financial resources to deposit at least $200k–$300k per week, even during the weeks when he deposits the least, he still deposits at least $200k.

Would a player like me ever sell his account to some random losers on the internet for $20k?

Now let’s also bring into discussion the renting part, not the selling.

All the same arguments and numbers above apply… compared with the 20% share that these people who buy accounts usually offer from their bets.

Would a player who is active week after week like me, with turnovers of hundreds of thousands and millions weekly, and deposits just as large, ever rent his account for 20% to people who bet $5,000–$10,000?

When I deposit $50k–$100k at once and go all-in on a single bet?

And I do this consistently every week?

What the hell are we even talking about?

Honestly, everything should stop here and I shouldn’t even have to explain anything else, because anyone intelligent enough understands the reality: I would never sell or rent my account. And I never did.

But I will explain exactly how everything happened, in detail.

I have many friends in the betting world.

When you play these kinds of amounts you know many people, sometimes randomly through betting groups, and you end up having daily conversations, because betting and watching matches, discussing tennis and sports, is part of your daily activity.

One day, about three months ago, a person I knew and trusted, who knew that I was a strong player and that I bet very large amounts on Cloudbet, asked me if I could help him with something.

I said yes, of course.

(We had known each other for some time, he was a decent guy, and I still believe he did nothing wrong in what I am about to explain.)

This person named Andrew told me:

“Can you help a friend place a bet through your account? He doesn’t have limits to place his bet, and I know you have high limits.”

I said:

“I cannot give my account to anyone, I never give my password and I never give access to my account.”

He said:

“No, no, that’s not necessary. We’ve known each other for so long. He will send you the money and tell you the match and you place the bet yourself.”

Well, I agreed to help him.

I did not consider that I was doing anything wrong when a friend sends me $30,000 to place a bet on my account, an account where I was already betting $50k–$100k daily on single matches.

So I did not bet for Andrew.

Andrew had a friend and he created a Telegram chat between me and the guy who needed help placing the bet.

That guy was Georgian.

(I later found out much more about him, because of what followed… you cannot imagine how well organized their scam and their method of operation actually was.)

Just keep reading.

Andrew, my friend, did not know that this Georgian was a bad person. He presented himself as trustworthy and there was nothing that would make Andrew suspect he was a scammer.

After the Georgian sent me the $30,000 to place the bet (without me gaining anything from this — I repeat, I did this only because I am also a big bettor and I know what it is like when you want to bet a large amount on a match but you do not have the limits).

In the world of big bettors these things happen often — players help each other when someone does not have limits or liquidity at that moment.

Someone might say: “Put $10k–$20k for me on this match if you can, and I will send you the money later.”

Let’s not be hypocrites — anyone who plays big amounts knows exactly what I am talking about.

Andrew asked me only to place a bet for his supposed Georgian friend, and I agreed to help him because I knew Andrew.

When someone asks you only to place a bet, you don’t start asking who the guy is, what he does, etc.

It’s just a fucking bet.

After I placed the bet for him, things changed in a way that neither I nor anyone else could have anticipated.

He asked me for a picture of the bet, and I provided it.

Then he said that the picture looked edited and that I was trying to scam him.

I told him it was not edited, that it was a real picture, and I even made a video for him.

He started threatening me, saying that I was a scammer and that I wanted to steal his money.

(At that moment I did not realize what he was actually aiming for, but later, weeks afterwards, when I replayed the whole story in my mind, I put all the pieces together.)

He asked me to give him access to the account, but said that I could change the password immediately afterwards.

(This is the key to what followed.)

And he said that all he wanted was to see that his bet had really been placed and that I was not scamming him.

I did not want to give him access, and I did not give him access.

He said that he would look for my mother, my parents, my girlfriend, and that he would take revenge if I did not give him access to the account so he could see that his bet had been placed.

After all my refusals, he finally came up with the idea of giving me AnyDesk and having me log in for a few seconds on his laptop so he could see my bet, and then I could log out and change my password afterwards, because all he wanted was to see the bet.

When I heard that, I agreed.

Just so that I would know he would stop threatening me, and at the same time knowing that I would not actually tell him the password, because I would type it myself with my own hand and then log out.

WHAT HE WAS ACTUALLY TRYING TO ACHIEVE AT THAT MOMENT WAS ONLY TO MAKE ME LOG IN SO THAT LATER HE COULD BLACKMAIL ME THAT HE WOULD GET MY ACCOUNT BLOCKED IF I DID NOT SELL IT TO HIM!!!!!!

(I did not realize this at the time, I realized it much later.)

I logged in, he saw the bet, he saw the limits as well, because he said he could not believe that I had limits that high, everything lasted at most 40 seconds.

After that I logged out, and later, just so that I could feel at peace in my own mind, I reset the password as well.

Now let me ask you:

Up to this point, can you consider this account selling or account renting?

In other words: if you, the one reading this message, log into your Facebook account, or in our case your betting account, through AnyDesk on a friend’s device, and then within 1 minute you log out and change the password, does that mean you rented your account to him or sold it?

At that time I did not understand why he kept saying he did not believe the bet had been placed.

I actually thought the guy was paranoid and really believed the picture was edited, and that this was why he wanted me to log in, especially since afterwards he had no problem with me logging out almost instantly and changing the password.

In practice he did not have access to the account, he did not use the account, he did not do anything on the account.

His $30,000 bet was lost.

(I do not know whether he intentionally made a losing bet, or whether it simply happened by chance that it lost.)

The next day… my nightmare began.

That person started blackmailing me that if I did not offer him the account to buy, he would get my account blocked.

He started blackmailing me, threatening me constantly.

But I never sold him the account, I never rented it to him.

I never placed any other bet for him except that one single bet, the $30,000 one.

He never had any connection whatsoever with my account.

And my account, I repeat, was never offered to anyone, and was never truly put up for sale to anyone.

That Georgian kept threatening me almost daily that he would get my account blocked if I did not give him access.

(At that time, I did not believe he could actually get my account blocked. I did not see how, I did not understand how.)

He kept this up for around one month, with threats and proposals, which after a while I started taking as a joke and making fun of, because I became convinced that he was not some gangster like he pretended to be, considering that he was acting like a child and writing to me daily for one month.

But after around one month, he told me one more time: either I sell the account, or he would block it right now.

Obviously I said that I would not sell it.

At that moment, I noticed that someone had written on the chat:

“Block, block now.”

At that moment, only then, did I realize why he had wanted me to log into his device in the first place, why he had wanted me to place that bet for him and lose it, why he had told me that he did not believe the screenshot of the bet confirmation was real and that I should log in for 30 seconds on his device so he could see the bet.

Even though I had logged out of the account immediately, the Cloudbet system still leaves the chat session open on the device where you had logged in.

In practice, my chat had remained active in the Chrome session where I had logged in on his device.

Even though I had changed the password, the chat remained active for him, without him being logged into the account.

(THIS CAN BE PROVEN. You can test it yourselves: log into your Cloudbet account on a device, then log out, change your password, and then access the chat from the logged-out device, and you will see that the chat still remains active and from there you can write in the chat as if you were still connected.)

The moment he wrote on the chat, I realized the whole scam.

His message at that moment was only meant to scare me.

His message at that moment was only:

“Block, block now.”

Nothing clear, precisely so that the chat operators would not understand and would not actually block the account.

The purpose was only that I would see the message and understand the power he had, that he could write on the chat.

After that, other blackmail attempts followed, even stronger ones, like:

“See? If I want, I can get your account closed at any moment, but I feel sorry for such a good account to close it… this account is compromised now, we can close it anytime. Better sell it to us, anyway you have no choice.”

Not even then did I ever consider selling my account.

And I told him that he could do whatever he wanted, that if he wanted to close it, then let him close it, because afterwards I would explain to Cloudbet what the situation really was and they would believe me, because I had done nothing wrong.

These discussions were happening daily…

More or less the same discussion:

“Hello, give me the account or I’ll close it.”

And I would reply with insults and tell him:

“I’m not selling you any account, slave, I don’t care about you.”

Because from a certain point on, I truly no longer cared, and I had started mocking him and trolling him.

The discussions had become so boring, because they were daily, that twice I even trolled him by asking whether he wanted to buy the account for $10,000.

I hope now that those of you reading this are 100% aware that it was a joke.

Because he saved those screenshots, saying that if I did not sell him the account, he would use them to show Cloudbet that I had said I wanted to sell the account.

I told him:

“You idiot, how could I sell my account for $10k when I didn’t want to sell it to you even for $20k–$30k and you’ve been begging me for 2 months, while I deposit $100k daily, almost $1 million weekly. Do you really think Cloudbet are idiots and will believe you?”

A very important thing to mention:

During that period I wrote in Cloudbet’s chat asking them to log me out from all devices.

(Even though I was already logged out, I believed that somehow, if they did it from their system, maybe it would also remove his access to the chat.)

But Cloudbet asked: why?

I told them: simply because I want that.

And they told me to send them an email, and so on… and I dropped it.

I did not want to give the whole explanation that I am now giving you, because somehow I was afraid that Cloudbet might really be that stupid and not accept reality, not care, and not judge the facts correctly exactly as I was describing them.

In the end, in a moment of maximum frustration, one day he again told me to sell him the account or this time he would close it.

Obviously I laughed at him, insulted him very badly, and blocked him.

And 2 days later, when I tried to log in, I found the account blocked.

He also messaged me from another profile with the text:

“Hahaha, I got your account blocked.”

And he showed me a picture from the chat where he had written to the chat agent Diego:

“This account has been sold. Please close it.”

I could not believe it, I screamed out of anger, and I wrote to Kevin, my VIP agent.

He said that he would speak with his colleagues, that I should not worry, that they would analyze it and that it would be resolved.

Now… what exactly was going to be resolved?

Because this is why I said it was important for you to understand how this company works.

There are very few people in the company…

Kevin is online only 2 days a week and stays for 3 hours.

On the chat I was told that they could not give me details and that I should speak with Kevin.

I had to stay awake for around 2 weeks, night after night, during which time I got sick.

(I already had some health issues, and not resting was something fatal for me.)

I stayed awake because I did not know Kevin’s schedule, and night after night passed… Kevin did not appear.

I had to stay awake in case, by some miracle and luck, I could catch Kevin online one of those days so I could sort out the situation with my account, because on the 24/7 chat I was given no answer and I was told to talk to Kevin, Kevin who was never online, and when he did come online I was asleep, which is why I had to stay awake night after night.

It was, and still is, a nightmare.

My discussions with Kevin were by phone… in my broken English…

Now I ask you:

if he preferred that we speak by phone, and my English is weak, how could I possibly explain all these details to him properly over the phone?

And even so, I explained them as best I could, I told him that I was innocent, that I was the victim, and that someone had attempted to steal my account, but that I had never sold it and nobody had ever accessed it.

Now, one more thing.

Kevin did not actually work on my case.

He only listened to what I had to say, over the phone.

Let me ask you:

Do you think that conversation was recorded?

Or do you think Kevin was actively taking notes during the call on a little notebook?

I can tell you for sure: NO.

Now imagine, in my broken English, what Kevin understood, and what he passed on to the team handling the case, and what they understood.

I asked Kevin to put me in direct contact with someone who was actually working on the case so that I could explain the whole situation to them, but he told me that this was not possible and that all I had to do was wait.

I still tend to believe that they would have reopened my account, and that they themselves understood that this was not about any account sale, any renting, and that I had been a victim, simply because I wanted to help a friend by placing a bet on my account, nothing more, something that can happen occasionally between players, though rarely.

We are still talking about a player — me — with $30 million turnover, large losses, daily activity, and bets of $50k–$100k per bet.

It was obvious that I would never sell or rent my account for $10k–$20k.

But now… comes the real reason why they kept the decision to close my account and confiscate the money. Because as I told you… we are not stupid, dear Cloudbet team, no matter how much you think we are. And we will go all the way until justice is done.

After my account was blocked, a few days later, around 3–4 days later, I told my friend about my situation, that my account was blocked but that I was sure it would be resolved, and I asked him if he was interested in buying some crypto.

He is also a very big player, he plays hundreds of thousands of dollars weekly and monthly as well, but on bookmakers in our country, because lately he had not been betting in crypto anymore.

I was using crypto only for betting. I do not invest in crypto, I am not interested in the crypto world. I use crypto only to bet on Cloudbet, as a playing currency, I am not part of the crypto universe.

Well, I was left with a few hundred thousand dollars in my crypto wallet that had become useless. Practically I could no longer bet on Cloudbet, and I could no longer use the crypto money. On other betting sites the limits are small compared to the amounts I was playing on Cloudbet, and I had no reason to use the money elsewhere.

For this reason, I wanted to cash it out. Because my situation with Cloudbet was uncertain regarding my account, and since they did not give me any exact timeframe for when it would be resolved, I decided to withdraw the money.

I asked Alex if he wanted crypto and if he could give me RON, our national currency, fiat money, in exchange for that crypto, and I offered him a good price. So that I would not have to do the exchange myself, lose fees, and deal with all the processes and bureaucracy, I asked if he wanted to buy it at a good price, because it was convenient for both of us.

He wanted it, he liked the offer, and I sold him gradually around $200,000. The money was transferred from my wallet to his wallet.

That money was later used by him to play on Cloudbet.

After he lost around $200,000, there was no problem at all. The account was functioning perfectly normally, and there was no connection between accounts when he was losing. Surprising, right?

After that, Alex (Cloudbet user winwin96) won $550k.

After he requested the withdrawal, his account was closed as well. Without him receiving the money, obviously.

So within 3 days he lost around $200k and there was no problem. Then he won $550k, requested the withdrawal, and his account was closed.

He was told the same thing: that an investigation would follow and that he had to wait.

The guy spoke with Kevin, who was also his manager, and he told him that he himself had played on the account, that he had never given the account to anyone, etc. The simple truth.

Now I ask you:

Do you realize how Cloudbet used all of this in their favor and created a false case and false alibis so they would not have to pay?

They started from my initial case, where someone wrote on the chat to have my account blocked.

After that, Alex started playing there and won $550k after he had first lost $200k.

They created a connection between Alex’s account and mine only based on the transfers from me to Alex. Because there were no logins or account access. I never used Alex’s account, and Alex never used mine.

And then their real stake… was not to pay Alex the $550k.

It was necessary for me to be their sacrifice. For them to keep my account blocked and confiscate my money as well, just so that they could have a reason to link our accounts and not pay Alex the $550k.

Because if they had not kept the decision to block my account, they would have been forced to pay Alex, because they would no longer have been able to use the alibi that there was a connection between my account and Alex’s account.

I am convinced that if Alex had not won, or if he had not played later on Cloudbet, they would eventually have unblocked my account, because it was clear that there had been no intention and no sale regarding my account.

It is no surprise that Kevin informed both me and Alex on the same day, at the same hour, with exactly the same message on Telegram, that we would receive a response from the compliance team that week.

Then the compliance team gave both me and Alex the same “third-party” decision, on the same day, at the same hour.

Why did I send the money directly to Alex?

Because at that moment I still believed that this company was serious.

I am an intelligent person, and precisely because I am intelligent you should also realize that if I had felt guilty about anything regarding my account or any supposed account sale, I would not have been stupid enough to send money directly to Alex, who was going to deposit it on Cloudbet.

But I believed that the truth always prevails and that Cloudbet was serious and fair.

Even though they have very few employees and work extremely slowly, I still believed they were a serious company.

If I had not believed that, I would never have sent money to Alex for him to deposit on Cloudbet. I would not have put myself in that position.

But I did not see any problem in doing that, as long as I knew in my heart that everything was correct, that Alex was simply betting his own money on his own account and that I was only making a transfer.

I never imagined that they would act maliciously and use this against us in order to justify this abuse.

I am a very intelligent person, and if this had really been about third-party activity, be sure that I could have done it in a way that they would never have noticed.

But I was simply an honest person who trusted too much in Cloudbet’s fairness and in their ability to judge things correctly.


A few key points that summarize the situation clearly:

• I have never sold my account, never rented it, and never had the intention to sell or rent it. Never.

• What happened to me clearly shows the modus operandi of a group of scammers who target large Cloudbet accounts. Their method appears to be very structured: they identify high-value players, approach them asking for help to place a bet using their own money, then claim they do not trust the screenshot of the bet confirmation and ask the player to log in for a few seconds to prove the bet is real. After that, they remain logged into the chat session and begin blackmailing the player, threatening that they can block the account unless it is sold to them.

• I have conversation evidence where these individuals claim they even have internal contacts within the Cloudbet team, that they have already managed to get hundreds of accounts closed, and that they are connected with people inside the company. If this is true, it is extremely serious.

• It appears that Cloudbet took advantage of the fact that my account was already blocked during the initial security review. It is possible that the account was initially blocked only for verification and could have been reopened once the situation was clarified. However, during that time Alex (winwin96) won $550k on his account. From that moment on, the investigation was prolonged and eventually both accounts received the same decision.

• This created a convenient narrative linking the two accounts, allowing them to justify withholding Alex’s $550k winnings. In this situation, both of us became victims. My blocked account was used as an excuse to build a supposed connection between accounts, effectively turning me into collateral damage in order to justify not paying Alex.

• In reality, Cloudbet likely did not want to lose a player like me, who generated millions in wagers every month. However, for $550k from Alex and another $100k from my account, they were willing to construct this entire case and rely on vague accusations and unclear reasoning to justify closing both accounts.



To conclude, the facts are simple and clear.

For more than a year I was a highly active Cloudbet player, generating over $30 million in wagers and accumulating significant losses on the platform. My deposits, betting activity and withdrawals were reviewed and approved many times, including withdrawals of hundreds of thousands of dollars. At no point was my activity considered suspicious.

My account was later blocked after a malicious individual attempted to blackmail me and falsely report my account through the Cloudbet chat system. I immediately explained the entire situation to my VIP manager and fully cooperated, because I had nothing to hide and never sold, rented, or shared my account with anyone.

Later, my friend Alex used his own Cloudbet account and his own funds. After losing approximately $200,000 there was no issue at all. However, the moment he won $550,000, his account was suddenly closed and the winnings were confiscated.

The only connection between our accounts was a legitimate crypto transfer between two friends. There was never any account sharing, no coordinated betting, and no third-party use.

What appears to have happened is that my case was used as a convenient excuse to create a supposed “connection” between accounts in order to justify not paying a legitimate $550,000 win.

We are not asking for special treatment. We are asking only for fairness, transparency, and justice. The facts are clear, and anyone who looks at them objectively can see that neither of us did anything wrong.


When a player loses, everything works perfectly. When the player wins, suddenly there is an “investigation”. That is not fairness — that is abuse