VOOX.com - stole my $3,020 USDT, accused me of "manipulation," can't show proof

[VVVladimirov]

Scam accusation against VOOX.com (VOOX Limited, MSB #31000279107113).
Account UID 27322093. They're sitting on $3,020.15 of my USDT since November 2025. Over 5 months, not a single piece of evidence that I did anything wrong.
Here's what happened. I signed up on VOOX in June 2025, started with $1,500 deposit. Traded futures, short positions, low leverage (3-5x), all manual. No API, no bots. The pairs were 0GUSDT, BIOUSDT, MEUSDT, FUNUSDT. First profit was $611 from FUN - they held my withdrawal for about a month but paid it out eventually. I figured ok, just a verification thing, kept going.
October I put in more money ($7,150 across a few deposits), traded BIO, ME, 0G. Made decent profit. Withdrew $8,925 total in two transactions, went through with zero questions. Everything seemed normal.
November I deposited $4,400 more. After an 0G trade I tried to pull out $5,020 and that's when it all stopped. Support said wait a month, they're reviewing. In December they let me take out $2,000 (basically just returning part of the deposit). And then they froze the remaining $3,020.15.
Their reason? "Your account has been identified with trading risk behavior involving small-cap token price manipulation or abnormal trading." That's the full extent of their explanation. That's it. I've been asking for specifics ever since - what trades, what rule, what evidence. Five months, 100+ messages to support. The only answers I got were "please wait patiently" and "the team is reviewing." Copy paste, over and over.
The small-cap accusation is a joke. 0G Token had $180+ million market cap when I traded it. $35M daily volume. It's on Binance, Bybit, OKX, you can check right now. You can't manipulate a $180M token with a position worth a few grand. I showed them the CoinMarketCap page. They ignored it. The other tokens (BIO, ME, FUN) are all on major exchanges too, none of them are micro-caps.
What really gets me is how they calculate what I'm "owed." They take all my deposits ever ($13,049.85), subtract all my withdrawals ever ($13,035.14), and go - you have $14.71 you can withdraw. All trading profit just vanishes. So basically: put in $10K, pull out $9K, put in $5K more, earn $3K trading - your "principal" is $6K and the $3K profit is gone. They just erase it.
The same types of trades I made in October were paid out fine. No complaints about manipulation, no risk control flags. But in November when I wanted more money out, suddenly it's manipulation. Make it make sense.
In February 2026 I sent them a formal letter, put together all the evidence - deposits, trades, their own ToS they violated. Gave them 72 hours. Got a template back from someone called "Farah" in 20 minutes. Didn't even read what I sent.
I had health problems after that and couldn't push on this for a while. Wasn't planned. They probably figured I quit. I didn't.
VOOX Limited
MSB #31000279107113 (FinCEN)
Registered August 14, 2024
1312 17th Street, Unit 2355, Denver, Colorado 80202
Phone at that address doesn't work. I checked.
I have everything saved. On-chain TxIDs for all deposits and withdrawals, full trade history, PNL records, the entire support chat going back 5 months. Screenshots of account balances, CoinMarketCap data. Happy to share any of it if someone wants to see.
Twitter thread with the full breakdown: https://x.com/jocker1515/status/2033872493971181690
If VOOX froze your money too after you traded profitably and hit you with "abnormal trading" or "manipulation" charges - write here. There are others, I'm sure of it.
Stay away from this exchange.

[rat03gopoh]

Honestly, when I found out you were accused of manipulation, I thought you were dealing with a casino, but it turns out it's an exchange.
So, idd you trade on the official website?
Can you provide a link to the FUNUSDT trading pair? I can't find it listed on either the spot or futures pair list.
Is there a rewards program you were participated in?

[The Cryptovator]

Scam accusation against VOOX.com (VOOX Limited, MSB #31000279107113).
Account UID 27322093. They're sitting on $3,020.15 of my USDT since November 2025. Over 5 months, not a single piece of evidence that I did anything wrong.

Can you please take some time to read the stickied post that is reflecting on the top? Because users won't be interested in reading your post, though I have read it. I haven't heard about VOOX before and don't know how reputable they are. Wondering why you have chosen them to trade when we have a lot of reputable exchanges for future trades.

Manipulating a token with such a small amount looks ridiculous to me. It's clearly scammer behaviour; I won't choose such a platform for trading or keep funds there. Have you searched for them on the forum? Do they have an active announcement thread here on the forum? If so, we may tag them; otherwise, we can't do anything. Just contact their support team and write to their social media. 

[albon]

I haven't heard about VOOX before and don't know how reputable they are. Wondering why you have chosen them to trade when we have a lot of reputable exchanges for future trades.

Manipulating a token with such a small amount looks ridiculous to me. It's clearly scammer behaviour; I won't choose such a platform for trading or keep funds there. Have you searched for them on the forum? Do they have an active announcement thread here on the forum? If so, we may tag them; otherwise, we can't do anything. Just contact their support team and write to their social media. 

Even I hadn’t heard of this platform before. It’s strange that the domain is over 22 years old. However, domain age isn’t a reliable trust indicator as most scammers often buy old domains to appear more legitimate. .

You raised a valid point. I also don’t see any clear reason why the OP chose this exchange. The pairs they traded if I’m not mistaken are available on Binance and other more reputable platforms.

I searched the forum but there's no official announcement about this exchange which is already a negative sign.

I also looked them up on Trustpilot and found something suspicious: there are only 4 reviews, all of them negative, and there aren’t enough reviews overall about this obscure platform.

[suzanne5223]

Scam accusation against VOOX.com (VOOX Limited, MSB #31000279107113).
Account UID 27322093. They're sitting on $3,020.15 of my USDT since November 2025. Over 5 months, not a single piece of evidence that I did anything wrong.
Here's what happened. I signed up on VOOX in June 2025, started with $1,500 deposit. Traded futures, short positions, low leverage (3-5x), all manual. No API, no bots. The pairs were 0GUSDT, BIOUSDT, MEUSDT, FUNUSDT. First profit was $611 from FUN - they held my withdrawal for about a month but paid it out eventually. I figured ok, just a verification thing, kept going.

Whenever you experience something like this from any platform, especially when the platform is not well-known or has a reputation to protect, it's a sign of a red flag, and you shouldn't ignore it. However, I'm surprised you choose to risk it all when you can use a reputable CEX trading platform for trade, and i hope the reason why you use the trading platform is because of the new user benefits.

Honestly, getting your funds back is not guaranteed, usually depends on the nature of the issue (if you don't get enough evidence, the CEX can lie about the whole issue), and how quickly you act after the issue.
I said this since the exchange is registered to FinCEN and the platform itself does not directly recover funds for the complainer, but they seem to collect intelligence through suspicious activity reports (SARs) from institutions, shares with law enforcement to support an investigation.
I will ask you this question. Is the fund still showing in your exchange account/wallet?
Do you confirm the exchange registration with FinCEN?
Have you threaten the exchange compliance team with regulatory reports?

Let me know, maybe this next step will help.

Edit:
I forgot to add this to my message. By all means, avoid every recovery service that claims to help you get funds cause these are scammer strategies. Getting the funds is something you can do by yourself.