I am filing a formal complaint against ECOS (ecos.am). I have been fighting for weeks to withdraw my funds, but I am facing a wall of lies, technical failures, and unprofessional behavior.
1.
The Financial Fact:
I sold 4 mining contracts on their secondary market (Keys: 1847018, 1847598, 1847495, 1847455).
. ECOS has already taken their full commission from these sales.
. The remaining $1,696 is my NET profit.
. Despite this, they manually drained my balance and invented "conversion fees" that don't apply to secondary market sales.
2. The Communication Failure (11+ Emails & Telegram Chaos):
. I have sent over 11 official emails to their support (Ticket #60611), and they keep replying with the same template: "Forwarded to the finance team."
. To make it more unprofessional, a staff member told me: "
I sent you a message on Telegram." This is a massive red flag. Why move an official financial dispute from a recorded email system to a private Telegram chat? It’s a clear tactic to avoid accountability.
3. The Impossible "BTC Conversion" Excuse:My account and the entire platform are natively in BTC. Yet, they refuse my withdrawal, claiming I need to "convert to BTC" first. This is a logical scam; how can I convert BTC to BTC? They are simply creating fake obstacles to hold my money.
4. The 208 BTC "System Bug" (The Smoking Gun):In an official email, ECOS admitted their system had a "bug" that displayed 208 BTC (over $13 Million) in my account instead of 208 USDT.
. This proves their internal ledger is broken and manually manipulated.
. My current app balance shows -$13,115,229.43. This "Negative 13 Million" glitch is absolute proof that ECOS is NOT a safe or technically stable platform.
Evidence (Links below):https://imgur.com/a/XXa3Qu4Conclusion:
ECOS has already taken their fees from my sales. Now they are holding my remaining $1,696 using fake technical excuses. If they can "bug" an account for 13 million dollars, they can disappear with your money too.
STAY AWAY FROM ECOS! I will update this thread until my funds are released.