I have been working in the Web3 and software industry for several years, receiving payments in various cryptocurrencies including BTC, ETH, XMR, DASH, stablecoins, and project tokens. My coins is stored in self-custody and usually swapped to stable assets or private coins using services like yours for convenience and liquidity. Over the past two years, I have never experienced any issues related to compliance or fund origin verification on any exchange.
In this particular case, I was informed that my transaction was flagged as involving “suspicious funds.”
Thank you for contacting us with your question.
We would like to inform you that during the standard AML verification procedure, we discovered a connection between the crypto assets received from you and addresses that are under the supervision of cybercrime authorities and are also suspected of being linked to illegal activities.
In accordance with legal requirements and international AML/CFT standards, our platform is obliged to temporarily block any transactions involving such funds and notify the regulatory and law enforcement authorities for further investigation.
We will keep you informed and will notify you as soon as we receive further instructions or a decision from the regulators.
Please understand that these measures are necessary to ensure the legality and security of transactions, and the platform is not entitled to dispose of such funds independently until the regulators have reached an official conclusion.
Quickex transferred my funds to KuCoin 17, and after five months, I still haven’t received anything. I’ve sent numerous emails, but all I receive is the same generic response. It appears they are using KuCoin's liquidity, as I can see on the Ethereum explorer.
