Betpanda stole my 500 dollars

[Rating Place]

Rare to see you posting at this hour. Hope you're doing better.

OP did the correct thing by withdrawing his deposit. Because let's not pretend not withdrawing it would have changed anything, even if you could press(or even squash) your contact. We all know it has literally NEVER happened, where a player had his winnings returned.

OP, you absolutely made the right call here. Even if holydarkness can't dig further into this, it wouldn't change anything. This is not a jab at you holydarkness, i am just saying, statistically and factually, betpanda never showed any interest in being fair, and resolving matters.

If you are to walk out of this with an L, at least, take what you can.

Edit: This deposit settlement rule, is kinda dumb tbh. If the player refuses to withdraw the deposit, can persue the case, but his chances of getting anything are around 0.01%, if the player withdraws, the case is settled and won't receive any help. This is a LOSS-LOSS rule. Genuine question here: Does it work like that at the casinugurus and askgamblers of the world? Or is it just a bitcointalk forum thing? No clue.

I am fine, thank you. It was a little bit late in my timezone, but I was checking a DM from a friend [forum friend] so I decided to pop into the forum a little because I was already on my device anyway.

Now, moving to this matter, about this situation, it is not what I dictate or what I wish or whatever else about me, neither does it about whether OP did the correct thing by withdrawing his deposit or not.

In other case in the past, other casinos did this too, and it's became a common unwritten practice [though some casino do add that the act of taking principals will be considered as settling], of which I always stressed to people who have dispute against casinos and was/is offered the principal, to never take or touch the fund at all, to leave their account alone until an agreement reached.

You can read an instance in the past yourself [I deliberately remove the complete quote-link]:

[...]
OP, you should have taken your deposit back when you had the chance. We have confirmed that $427 were spent in labor and resources in this investigation. After subtracting your $50 deposit you owe us a total of $377. Please remit this to your deposit address immediately or we will pursue any necessary action, within the bounds of the law, to retrieve it.

Stop creating accounts and stay far, far away.

You guys wonder why no casinos reply in here any more? It's because of people like this. OP, take your scammer ass somewhere else.

Those said, I'll still bring this to my contact. But like I said, I don't think I can do much, and I suspect neither can they, as their hands are tied by higher-decision-maker once the act of taking principal is done.

You are free to scroll past the pages of this board yourself, you'll see that this is a common practice acknowledged and used by many [if not all] casinos.

On the other Betpanda case you said it was illegal for the OP to post his bets. Now you say all books hands may be tied by Betby when we know Jackpotter changed what Betby said and Betcoin said they make the decision. Only the bad Betby books don’t change. The good ones look independently when questioned. I know of 70 Betby crypto books. Betby doesn’t make the decision for all 70 crypto books.

[holydarkness]

On the other Betpanda case you said it was illegal for the OP to post his bets. Now you say all books hands may be tied by Betby when we know Jackpotter changed what Betby said and Betcoin said they make the decision. Only the bad Betby books don’t change. The good ones look independently when questioned. I know of 70 Betby crypto books. Betby doesn’t make the decision for all 70 crypto books.

I don't usually read your post as I put you on ignore, but you happened to post while I'm on screen and part of your post were quoted to me by TG Bot and curiosity win. So uhh... do you... even read... what you write?

They're basically incoherent words blended together that barely has any relation to this topic and what's currently discussed in the posts you quoted. Please stop embarass yourself.

[Rating Place]

On the other Betpanda case you said it was illegal for the OP to post his bets. Now you say all books hands may be tied by Betby when we know Jackpotter changed what Betby said and Betcoin said they make the decision. Only the bad Betby books don’t change. The good ones look independently when questioned. I know of 70 Betby crypto books. Betby doesn’t make the decision for all 70 crypto books.

I don't usually read your post as I put you on ignore, but you happened to post while I'm on screen and part of your post were quoted to me by TG Bot and curiosity win. So uhh... do you... even read... what you write?

They're basically incoherent words blended together that barely has any relation to this topic and what's currently discussed in the posts you quoted. Please stop embarass yourself.

I’ll make it simple.

1. You lied for Betpanda by saying players can’t post bets.
2. Now you lied again by saying all Betby books have the final decision made by Betby when there are 70 Betby crypto books. All the good ones override Betby or have their risk management set on the Betby settings to limit.

There’s reason we see the same Betby books over and over again and not all 70. Betby is no different than Kambi or any other provider.

Almost all odds providers do the flagging for sportsbooks. Don’t put Betby in a different category of odds providers.

[holydarkness]

On the other Betpanda case you said it was illegal for the OP to post his bets. Now you say all books hands may be tied by Betby when we know Jackpotter changed what Betby said and Betcoin said they make the decision. Only the bad Betby books don’t change. The good ones look independently when questioned. I know of 70 Betby crypto books. Betby doesn’t make the decision for all 70 crypto books.

I don't usually read your post as I put you on ignore, but you happened to post while I'm on screen and part of your post were quoted to me by TG Bot and curiosity win. So uhh... do you... even read... what you write?

They're basically incoherent words blended together that barely has any relation to this topic and what's currently discussed in the posts you quoted. Please stop embarass yourself.

I’ll make it simple.

1. You lied for Betpanda by saying players can’t post bets.
2. Now you lied again by saying all Betby books have the final decision made by Betby when there are 70 Betby crypto books. All the good ones override Betby or have their risk management set on the Betby settings to limit.

There’s reason we see the same Betby books over and over again and not all 70. Betby is no different than Kambi or any other provider.

1. I am sure I never say players can't post bets, please don't twist my words. What I said was casino can't post player's bets, due to GDPR and other customer data protection laws across the globe. Please quote me where I said that, or I'll be forced to consider to put a warning on your account for untrusted trait of twisting words, as this is not the first time you pulled the stunt.

As per what you can verify yourself on the other thread that you referred [the one that you missed that the account being viewable]. This is one plus one equals to two, if you bother to really read and try to understand. BetPanda [like other casinos] can't post the player's betting history, due to reason above; "one". Thus they temporarily unlocked and grant access to player, so they can post it themselves; "plus one". That way, no customer-data-protection being violated, as player posted their history themselves; "equals to two".

2. Mostly like number 1. Quote me where I said, now, that I'll assume your figure of speech that I said it here on this thread, that all betby books have the final decision made by Betby. I believe what I said was that --on this case-- once principals are taken, my contact most likely can't overrule the higher-decision-maker. So... quote me.

[Rating Place]

You said player too which is why you wanted my eyes only. I’ll get quote later . Stop the nonsense with both BetPanda and Betby. All providers flag for their book. I have know idea why you think Betby is the only provider flagging (profiling) when they all do it.

[Rating Place]

On the other Betpanda case you said it was illegal for the OP to post his bets. Now you say all books hands may be tied by Betby when we know Jackpotter changed what Betby said and Betcoin said they make the decision. Only the bad Betby books don’t change. The good ones look independently when questioned. I know of 70 Betby crypto books. Betby doesn’t make the decision for all 70 crypto books.

I don't usually read your post as I put you on ignore, but you happened to post while I'm on screen and part of your post were quoted to me by TG Bot and curiosity win. So uhh... do you... even read... what you write?

They're basically incoherent words blended together that barely has any relation to this topic and what's currently discussed in the posts you quoted. Please stop embarass yourself.

I’ll make it simple.

1. You lied for Betpanda by saying players can’t post bets.
2. Now you lied again by saying all Betby books have the final decision made by Betby when there are 70 Betby crypto books. All the good ones override Betby or have their risk management set on the Betby settings to limit.

There’s reason we see the same Betby books over and over again and not all 70. Betby is no different than Kambi or any other provider.

1. I am sure I never say players can't post bets, please don't twist my words. What I said was casino can't post player's bets, due to GDPR and other customer data protection laws across the globe. Please quote me where I said that, or I'll be forced to consider to put a warning on your account for untrusted trait of twisting words, as this is not the first time you pulled the stunt.

As per what you can verify yourself on the other thread that you referred [the one that you missed that the account being viewable]. This is one plus one equals to two, if you bother to really read and try to understand. BetPanda [like other casinos] can't post the player's betting history, due to reason above; "one". Thus they temporarily unlocked and grant access to player, so they can post it themselves; "plus one". That way, no customer-data-protection being violated, as player posted their history themselves; "equals to two".

2. Mostly like number 1. Quote me where I said, now, that I'll assume your figure of speech that I said it here on this thread, that all betby books have the final decision made by Betby. I believe what I said was that --on this case-- once principals are taken, my contact most likely can't overrule the higher-decision-maker. So... quote me.

holy quotes

Best way is to get a for-private-eyes-only verification.

So... yeah, please just ignore the ignorant idea to publish them for public eyes.

Stop being so passive aggressive. Private eyes means can't be published. Then you say straight out ignore publishing. Even though you said this, the OP posted the bets for all to see.

Do you want me to post all the posts in the last 1.5 years where you say Betby is the boss and makes the final decision? All your reps told you that. The book is the middleman just holding the money?

The 70 books was a statement not directed towards anyone. Betby doesn’t make the decision for 70 crypto books.

[zeeeetk]

Ok, trying to quickly catch up here, so I probably missed a detail or two, coming here from lead given by T1HGO on neighboring thread. I have to lean down soon, but I'll return tomorrow. Uhh OP, if you don't mind to enlighten me in two things:

1. Please tell me you have not take the amount withdrawable as per their instruction?
2. Please share me your email or username, so I can escalate this to my contact and get them to look into it.

1. Yes, I withdrew the amount that matched my last deposit, as per their instruction. However, on Saturday morning my account balance was over $700, which I intended to withdraw. When you check my account, you will see that there were two or three withdrawal attempts that were rejected. Later, support informed me that an internal investigation was taking place. A few hours after that, I received an email stating that my account would be blocked within 72 hours, but that I could withdraw my last deposit. When I logged in again, the balance had dropped to just over $200, which was exactly the same as my last deposit amount. I withdrew this amount to my Binance account. Over $500 simply disappeared.

2. I will send you my email/username via private message.

1. [what marked in red] this, sadly, is the end of what I can do in all my power to press my contact on BetPanda. Across many casinos, the act of taking withdrawals of principal [initial deposit] is perceived as agreement to settle. This is why I asked you about it in the first place, because if you haven't, then the case is still open. If you have [which you did], it become a rather universal understanding across the forum that you take the settement. And I can't get my contact to investigate further due its status is now marked as resolved with agreement to settle, as per your action.

2. Got your details, but I don't think I can do much, due to reason mentioned above.

Good morning, and thank you for your message. I’m currently on vacation, so I haven’t been very active in this thread.

I understand the point you’re making, although this is new information to me, as this is my first time dealing with a situation like this. In my opinion, matters like this would be much clearer if there were explicit legal definitions or statements provided—for example, clearly indicating that by withdrawing the remaining deposit, the user agrees to waive any further claims. In my case, it was presented as a gesture of goodwill rather than a final settlement of the dispute.

To be honest, from my perspective, it feels more like a situation where the issue is partially addressed but not truly resolved. My concern is that they may be using their sportsbook provider as justification to restrict or ban winning accounts, while not providing transparent information about that provider or the exact reasoning behind their actions.

What I find particularly confusing is that I am not banned on other platforms—such as Rainbet, Rollbit, CSGO, Stake, and others—where I engage in similar betting activity. Not only am I not restricted there, but I am still allowed to continue playing without issue.

As I mentioned earlier, it is common across many platforms that winning players may be limited if they do not violate any rules. However, in most cases, especially in more strictly regulated jurisdictions, operators typically do not confiscate funds. The maximum action is usually limiting the account, not closing it and retaining balances.

[Rating Place]

Ok, trying to quickly catch up here, so I probably missed a detail or two, coming here from lead given by T1HGO on neighboring thread. I have to lean down soon, but I'll return tomorrow. Uhh OP, if you don't mind to enlighten me in two things:

1. Please tell me you have not take the amount withdrawable as per their instruction?
2. Please share me your email or username, so I can escalate this to my contact and get them to look into it.

1. Yes, I withdrew the amount that matched my last deposit, as per their instruction. However, on Saturday morning my account balance was over $700, which I intended to withdraw. When you check my account, you will see that there were two or three withdrawal attempts that were rejected. Later, support informed me that an internal investigation was taking place. A few hours after that, I received an email stating that my account would be blocked within 72 hours, but that I could withdraw my last deposit. When I logged in again, the balance had dropped to just over $200, which was exactly the same as my last deposit amount. I withdrew this amount to my Binance account. Over $500 simply disappeared.

2. I will send you my email/username via private message.

1. [what marked in red] this, sadly, is the end of what I can do in all my power to press my contact on BetPanda. Across many casinos, the act of taking withdrawals of principal [initial deposit] is perceived as agreement to settle. This is why I asked you about it in the first place, because if you haven't, then the case is still open. If you have [which you did], it become a rather universal understanding across the forum that you take the settement. And I can't get my contact to investigate further due its status is now marked as resolved with agreement to settle, as per your action.

2. Got your details, but I don't think I can do much, due to reason mentioned above.

Good morning, and thank you for your message. I’m currently on vacation, so I haven’t been very active in this thread.

I understand the point you’re making, although this is new information to me, as this is my first time dealing with a situation like this. In my opinion, matters like this would be much clearer if there were explicit legal definitions or statements provided—for example, clearly indicating that by withdrawing the remaining deposit, the user agrees to waive any further claims. In my case, it was presented as a gesture of goodwill rather than a final settlement of the dispute.

To be honest, from my perspective, it feels more like a situation where the issue is partially addressed but not truly resolved. My concern is that they may be using their sportsbook provider as justification to restrict or ban winning accounts, while not providing transparent information about that provider or the exact reasoning behind their actions.

What I find particularly confusing is that I am not banned on other platforms—such as Rainbet, Rollbit, CSGO, Stake, and others—where I engage in similar betting activity. Not only am I not restricted there, but I am still allowed to continue playing without issue.

As I mentioned earlier, it is common across many platforms that winning players may be limited if they do not violate any rules. However, in most cases, especially in more strictly regulated jurisdictions, operators typically do not confiscate funds. The maximum action is usually limiting the account, not closing it and retaining balances.

You’re correct in what you are saying about other books. I’d just like to mention two things. When you withdraw money, your deposit, it’s not an act of settlement. It’s your money and you can withdraw any amount that you want. Also, this definitely isn’t good will. You are owed everything won.

[holydarkness]

Good morning, and thank you for your message. I’m currently on vacation, so I haven’t been very active in this thread.

I understand the point you’re making, although this is new information to me, as this is my first time dealing with a situation like this. In my opinion, matters like this would be much clearer if there were explicit legal definitions or statements provided—for example, clearly indicating that by withdrawing the remaining deposit, the user agrees to waive any further claims. In my case, it was presented as a gesture of goodwill rather than a final settlement of the dispute.

To be honest, from my perspective, it feels more like a situation where the issue is partially addressed but not truly resolved. My concern is that they may be using their sportsbook provider as justification to restrict or ban winning accounts, while not providing transparent information about that provider or the exact reasoning behind their actions.

What I find particularly confusing is that I am not banned on other platforms—such as Rainbet, Rollbit, CSGO, Stake, and others—where I engage in similar betting activity. Not only am I not restricted there, but I am still allowed to continue playing without issue.

As I mentioned earlier, it is common across many platforms that winning players may be limited if they do not violate any rules. However, in most cases, especially in more strictly regulated jurisdictions, operators typically do not confiscate funds. The maximum action is usually limiting the account, not closing it and retaining balances.

I've been in talk with them about your case, this entire morning, uhh, maybe we can work with something. Do you mind to inform me the amount "due"? That is, the amount disputed minus the principal you've touched and withdrawn?

holy quotes

Best way is to get a for-private-eyes-only verification.

So... yeah, please just ignore the ignorant idea to publish them for public eyes.

Stop being so passive aggressive. Private eyes means can't be published. Then you say straight out ignore publishing. Even though you said this, the OP posted the bets for all to see.

Do you want me to post all the posts in the last 1.5 years where you say Betby is the boss and makes the final decision? All your reps told you that. The book is the middleman just holding the money?

The 70 books was a statement not directed towards anyone. Betby doesn’t make the decision for 70 crypto books.

Do you have difficulties in reading comprehension? And do you deliberately snip the post to fit your narrative? Even goes further to snip the link to the original post, it seems, because the real full post has a completely different meaning than what you try to push and paint here.

[...]

Thanks, Holy

Still waiting on BetPanda to send me / publish the bet history to show that none of my bets were irregular and they were comparable with other markets.

Am I a bit harsh in saying that this is the last chance for BetPanda to prove they are a reputable bookmaker after all the other cases that were disappointing to say the least?

Other bookmakers that work with BetBy have proved their solidity by paying customers although BetBy have flagged them. Also, to say someone is 'breaking the rules' and needs to have all his money, including deposits, confiscated because they 'bet on value' is absolutely crazy. Some people are full time sports bettors, that is how they make their living.

Umm... with no intention to insult you, I suggest you to ignore those who suggest and/or demand BetPanda [or other casinos, for a fact] to publish your betting history from their side. Far as I know [and by it, I mean I've been talking with several casinos representatives [both plurals, as in so many people in so many different casinos]] they can't publish it online, even with player's blessings due to GDPR and it's law-of-customer's-data-protection equivalence across the globe, as well as the one they have, that is demanded to be published, with or without the player's blessings, is a violation to their own proprietary.

The data from their side is theirs, not yours.

So, even with your blessings, they can't just post list of your bets publicly as it will automatically violate customer's data protection at the worst, and/as-well-as, within their right to retain from sharing publicly what is considered [and I pretty much sure you've agreed when you clicked ToS checkbox] as theirs.

Best way is to get a for-private-eyes-only verification. It is still have to go through a lot of red tape of GDPR [and its equivalent] and high-chairs approval, but it is more likely to happen rather than demanding public publishing. So... yeah, please just ignore the ignorant idea to publish them for public eyes.

The post you snipped, if read and quoted in full, is a suggestion to go to a for-private-eyes-only verification at that time because no casino will grant a demand to publish their customer's betting history due to GDPR, and thus, the feasible way is to get it privately verified [note that I am not saying ME here, private eyes can be ADR]. It's even made very obvious in later part of the post [that you conveniently snipped] by me saying "but it is more likely to happen rather than demanding public publishing", and later after that post, BetPanda take a better approach by granting temporary access so player can post his own history and this no GDPR violated.

Tell me again where I said "players can't post here"? Also waiting for the quote of my post where you claimed I said "all Betby books have the final decision made by Betby"

[Rating Place]

Holy, you are very confusing which causes miscommunications. Why would you go private eyes when all you had to do is tell BetPanda to open the players account so he could post it. That’s what I was pounding home.

Then you post this long irrelevant post about disclosure laws. We all know books can’t publish bets. Players do it all the time. Because you go way off target, I have no idea what you are saying at times.

You said books are middlemen. All they do is hold the money.

[holydarkness]

Holy, you are very confusing which causes miscommunications. Why would you go private eyes when all you had to do is tell BetPanda to open the players account so he could post it. That’s what I was pounding home.

Another attempt to twist words? Because I've been all clear and everybody understand what I said perfectly fine, I believe, other than you, because you're the one keep yapping nonsenses. And now you try to gaslight when you're asked to substantiate the accusation where I allegedly [and you can't prove] said players can't post bets.

Then you post this long irrelevant post about disclosure laws. We all know books can’t publish bets. Players do it all the time. Because you go way off target, I have no idea what you are saying at times.

You don't. Or, at least, didn't. Unlike your word-twisting that can't be substantiated [because I always tell truth and stick to honesty and facts that can be backed up] and thus you resort to gaslighting, your post can't be interpreted in any other way, no matter you try to twist it: you don't know books can't publish bets, despite your claim of years arbitrating fiat casinos: you ask BetPanda to post the wagers. BetPanda, not the user, not asking me to find a way with my contact to get BetPanda to open OP's account.

Betpanda has given us the runaround for 2 months. The only thing that’s needed is for BetPanda to post the wagers. Then people can make their own decision on if it’s a bad line.

You said books are middlemen. All they do is hold the money.

Another gaslighting and a sad attempt to flee the scene when you're asked to put "money" where your mouth is. The questions here are simple: you accuse me of [1] lying for Betpanda by saying players can’t post bets, [2] lie by saying on this thread [indicated by the words "now you lied again"] that all Betby books have the final decision made by Betby.

I asked for it to be substantiated because this is not the first time you twist my words. The other time, from the top of my head, was when you accuse me of made out casino ToS while my screenshot [as I said, I always stick to fact] literally shown that it was taken from the casino's page, with their own logo visible.

So, this will be my last reply to you for this matter on this thread. Substantiate the two allegation you said I said, or I'll have to warn the community for your trait of twisting words.

[Rating Place]

Just stop with the threats.

It’s gambling 101 that books can’t post players bets.  You look for gotcha moments. Everyone knew what I wanted but you. It's the same with 70 books. It wasn't meant to be directed at you. It was an example of why Betby isn't making the calls. Everything they do is AI profiling, auto-risk management that can be overridden and odds.

Do whatever you want. I don’t monetize my account. My assistant works faster than yours and I’m not scared of my assistant. I’ll get 1.5 years of you posting books are the middlemen and all your other wrong statements in an hour. I’ll prove it in a voluminous way.

Then you tell a player that withdrawing his deposit is a settlement agreement and getting paid is a gesture of good will. All from a scam sportsbook that paid you in a signature campaign.

 How about ruling for XYes in the eyes only case for value betting, then the forum getting the player paid. That’s just to start. You take my every word literally when others know what I was saying. Talk about twisting words and meanings. Do whatever you want, it would be fun to start “The Best of holydarkness” thread. I'll add your consistent insults and paranoia. You already have one thread "Holydarkness and Casino Disputes—Something’s Fishy", I'll add another.

Ratings Place quote

Quote from: Rating Place on June 12, 2025, 05:14:35 PM
I have no idea why people keep telling you that the provider makes all decisions. Maybe they don't know or are just trying to shift blame. Each sportsbook makes the final decision and if someone get sued, the sportsbook will be the defendant, not the provider. What if two sportsbooks use the same provider but have different rules. The odds provider does exactly what the name says, they are odds providers with the addition of being a profiler.

Holy quote

Because it's four different contacts from four different casinos telling me this? Wait, five. Two doesn't even have the issue with this whole provider matter, and I ask under capacity of due diligence and "hi, sorry for being nosy, if I may pick up your brain for a little for a case with neighboring casino...", they don't have issue with this provider-thingy, so they shouldn't, whatsoever, have a reason to assign blame? They all came to the same answer. Should that be enough or should I mull over the possibility that they somehow communicate with each other behing our back and conspire to mislead us and shift blame? I  can ask to two more casinos contacts, just to be sure.... three.

and

Ratings Place quote

holydarkness, he does make a good point. You have to stop believing everything the casino and casino reps tell you. All 5 of your contacts were wrong about odds providers. Now you are saying XYes showed proof of arbitrage betting. They didn’t show you any proof.

Getting flagged doesn’t mean arbitrage. It could be CLV (closing line value). You will get flagged for CLV and that’s what most likely happened.

holy quote

Amuse and enlighten me at the same time, then. I ask five different casino representatives about sportsbook providers, and they were all wrong? All five of them? Why is that and who or what should I believe then, and why?

 I have 1.5 years of that. I'll use exact quotes so there is no word twisting.

[zeeeetk]

Good morning, and thank you for your message. I’m currently on vacation, so I haven’t been very active in this thread.

I understand the point you’re making, although this is new information to me, as this is my first time dealing with a situation like this. In my opinion, matters like this would be much clearer if there were explicit legal definitions or statements provided—for example, clearly indicating that by withdrawing the remaining deposit, the user agrees to waive any further claims. In my case, it was presented as a gesture of goodwill rather than a final settlement of the dispute.

To be honest, from my perspective, it feels more like a situation where the issue is partially addressed but not truly resolved. My concern is that they may be using their sportsbook provider as justification to restrict or ban winning accounts, while not providing transparent information about that provider or the exact reasoning behind their actions.

What I find particularly confusing is that I am not banned on other platforms—such as Rainbet, Rollbit, CSGO, Stake, and others—where I engage in similar betting activity. Not only am I not restricted there, but I am still allowed to continue playing without issue.

As I mentioned earlier, it is common across many platforms that winning players may be limited if they do not violate any rules. However, in most cases, especially in more strictly regulated jurisdictions, operators typically do not confiscate funds. The maximum action is usually limiting the account, not closing it and retaining balances.

I've been in talk with them about your case, this entire morning, uhh, maybe we can work with something. Do you mind to inform me the amount "due"? That is, the amount disputed minus the principal you've touched and withdrawn?

holy quotes

Best way is to get a for-private-eyes-only verification.

So... yeah, please just ignore the ignorant idea to publish them for public eyes.

Stop being so passive aggressive. Private eyes means can't be published. Then you say straight out ignore publishing. Even though you said this, the OP posted the bets for all to see.

Do you want me to post all the posts in the last 1.5 years where you say Betby is the boss and makes the final decision? All your reps told you that. The book is the middleman just holding the money?

The 70 books was a statement not directed towards anyone. Betby doesn’t make the decision for 70 crypto books.

Do you have difficulties in reading comprehension? And do you deliberately snip the post to fit your narrative? Even goes further to snip the link to the original post, it seems, because the real full post has a completely different meaning than what you try to push and paint here.

[...]

Thanks, Holy

Still waiting on BetPanda to send me / publish the bet history to show that none of my bets were irregular and they were comparable with other markets.

Am I a bit harsh in saying that this is the last chance for BetPanda to prove they are a reputable bookmaker after all the other cases that were disappointing to say the least?

Other bookmakers that work with BetBy have proved their solidity by paying customers although BetBy have flagged them. Also, to say someone is 'breaking the rules' and needs to have all his money, including deposits, confiscated because they 'bet on value' is absolutely crazy. Some people are full time sports bettors, that is how they make their living.

Umm... with no intention to insult you, I suggest you to ignore those who suggest and/or demand BetPanda [or other casinos, for a fact] to publish your betting history from their side. Far as I know [and by it, I mean I've been talking with several casinos representatives [both plurals, as in so many people in so many different casinos]] they can't publish it online, even with player's blessings due to GDPR and it's law-of-customer's-data-protection equivalence across the globe, as well as the one they have, that is demanded to be published, with or without the player's blessings, is a violation to their own proprietary.

The data from their side is theirs, not yours.

So, even with your blessings, they can't just post list of your bets publicly as it will automatically violate customer's data protection at the worst, and/as-well-as, within their right to retain from sharing publicly what is considered [and I pretty much sure you've agreed when you clicked ToS checkbox] as theirs.

Best way is to get a for-private-eyes-only verification. It is still have to go through a lot of red tape of GDPR [and its equivalent] and high-chairs approval, but it is more likely to happen rather than demanding public publishing. So... yeah, please just ignore the ignorant idea to publish them for public eyes.

The post you snipped, if read and quoted in full, is a suggestion to go to a for-private-eyes-only verification at that time because no casino will grant a demand to publish their customer's betting history due to GDPR, and thus, the feasible way is to get it privately verified [note that I am not saying ME here, private eyes can be ADR]. It's even made very obvious in later part of the post [that you conveniently snipped] by me saying "but it is more likely to happen rather than demanding public publishing", and later after that post, BetPanda take a better approach by granting temporary access so player can post his own history and this no GDPR violated.

Tell me again where I said "players can't post here"? Also waiting for the quote of my post where you claimed I said "all Betby books have the final decision made by Betby"

Good morning,

To be honest, it sounds quite incredible when people dedicate their morning to helping someone or trying to resolve a situation—especially without receiving any compensation. As I understand, you are handling more than one case, so what you’re doing and the time you’re investing is truly admirable.

Regarding your question, the full amount was $774. I truly do not want to provide any incorrect information, as I do not have screenshots and my memory isn’t perfect, but this amount should be visible when accessing my account, as I attempted to withdraw it several times. They should definitely have this information on record.

A few hours later, I received information about the account closure and the last deposit, which was 247. Therefore, the missing amount we are currently discussing should be $527.

[zeeeetk]

Ok, trying to quickly catch up here, so I probably missed a detail or two, coming here from lead given by T1HGO on neighboring thread. I have to lean down soon, but I'll return tomorrow. Uhh OP, if you don't mind to enlighten me in two things:

1. Please tell me you have not take the amount withdrawable as per their instruction?
2. Please share me your email or username, so I can escalate this to my contact and get them to look into it.

1. Yes, I withdrew the amount that matched my last deposit, as per their instruction. However, on Saturday morning my account balance was over $700, which I intended to withdraw. When you check my account, you will see that there were two or three withdrawal attempts that were rejected. Later, support informed me that an internal investigation was taking place. A few hours after that, I received an email stating that my account would be blocked within 72 hours, but that I could withdraw my last deposit. When I logged in again, the balance had dropped to just over $200, which was exactly the same as my last deposit amount. I withdrew this amount to my Binance account. Over $500 simply disappeared.

2. I will send you my email/username via private message.

1. [what marked in red] this, sadly, is the end of what I can do in all my power to press my contact on BetPanda. Across many casinos, the act of taking withdrawals of principal [initial deposit] is perceived as agreement to settle. This is why I asked you about it in the first place, because if you haven't, then the case is still open. If you have [which you did], it become a rather universal understanding across the forum that you take the settement. And I can't get my contact to investigate further due its status is now marked as resolved with agreement to settle, as per your action.

2. Got your details, but I don't think I can do much, due to reason mentioned above.

Good morning, and thank you for your message. I’m currently on vacation, so I haven’t been very active in this thread.

I understand the point you’re making, although this is new information to me, as this is my first time dealing with a situation like this. In my opinion, matters like this would be much clearer if there were explicit legal definitions or statements provided—for example, clearly indicating that by withdrawing the remaining deposit, the user agrees to waive any further claims. In my case, it was presented as a gesture of goodwill rather than a final settlement of the dispute.

To be honest, from my perspective, it feels more like a situation where the issue is partially addressed but not truly resolved. My concern is that they may be using their sportsbook provider as justification to restrict or ban winning accounts, while not providing transparent information about that provider or the exact reasoning behind their actions.

What I find particularly confusing is that I am not banned on other platforms—such as Rainbet, Rollbit, CSGO, Stake, and others—where I engage in similar betting activity. Not only am I not restricted there, but I am still allowed to continue playing without issue.

As I mentioned earlier, it is common across many platforms that winning players may be limited if they do not violate any rules. However, in most cases, especially in more strictly regulated jurisdictions, operators typically do not confiscate funds. The maximum action is usually limiting the account, not closing it and retaining balances.

You’re correct in what you are saying about other books. I’d just like to mention two things. When you withdraw money, your deposit, it’s not an act of settlement. It’s your money and you can withdraw any amount that you want. Also, this definitely isn’t good will. You are owed everything won.

Sorry guys, I’m still learning how to properly respond to each paragraph 😄

his is exactly what I’ve been referring to. In any country with a strong legal system where consumer rights can be effectively protected, situations like this simply wouldn’t happen. No betting company licensed in places like the UK, France, Malta, and similar jurisdictions would act in this way, because it would be very easy to enforce one’s rights there.

In this case, however, they are relying on a license issued in Curaçao, which gives them significantly more freedom to act as they wish. Of course, as players, we also take on a certain level of risk by choosing to play there, and we should be aware of the environment we are dealing with.

Regarding the last payment and the so-called “gesture of goodwill,” from a legal perspective, I believe this interpretation is also flawed. In legal terms, this would be considered an offer—a proposal that requires some form of acceptance. However, such an offer must be clearly defined and specific, rather than vaguely described as a goodwill gesture. With a “goodwill gesture” like this, in a properly regulated legal system, it could just as well be used to cover all of my legal expenses.

I would also like to add, regarding the so-called “gesture of goodwill,” that their final email clearly states that the decision is final. In essence, I was left with no real choice. There was no indication that I could challenge the decision or escalate the matter further if I did not withdraw the funds.

I simply withdrew the remaining funds that I was still able to access, because the decision was presented as final. However, this in no way means that I agreed with it.

Realistically, what alternative did I have if I hadn’t withdrawn the money? Take the matter to a Curaçao court?

In fact, I can describe a practice used by certain betting websites in my country, which legally close the accounts of consistently winning players.

They start sending emails requesting various types of information, such as proof of funds, address verification, and other documentation. This process tends to repeat multiple times. On the surface, this appears justified, as they claim to be complying with anti-money laundering and counter-terrorism regulations. However, in reality, this is misleading—they only apply these checks to players who are winning, using regulation as a pretext.

Typically, these emails include a deadline for response, for example 3–4 business days. This is where the issue begins: if you fail to respond within that timeframe, it is treated as a refusal to cooperate. Based on their terms and conditions, they then gain the right to close your account.

To be clear, I am not referring to confiscation of funds—winnings are usually paid out. However, since they cannot otherwise terminate the contract or close an account without a breach of rules, they resort to this method instead.

In many cases, this approach is effective. It’s easy to miss an email—you might be on vacation or simply not notice it—so situations like this happen quite often.

[holydarkness]

[...]

Realistically, what alternative did I have if I hadn’t withdrawn the money? Take the matter to a Curaçao court?

[...]

Uhh... ideally, many players left the fund untouched as they run to this forum when they stumbled upon situation. I think we can pride ourselves enough that we're still relevant in cryptoworld and stand out amongst crypto-forums, from our SA board [of which, one of the reason why I do what I do voluntarily: to keep this forum as a hub for casinos and players]. But that was me speaking ideally and I am not gonna do assigning-blame here, as I completely understand that our forum is also not that well known that everybody head here the instance they encountered issues.

Thus, realistically, I've noted the amount due is around 527 USD. If you can give me permission to get my contact to look into your data and give me the exact number, that'll be nice start. Then we can probably go from that point into desirable resolution, especially as the current hush-hush is that there is a major breakthrough in BetPanda that'll make... my head throbbing less.

[zeeeetk]

[...]

Realistically, what alternative did I have if I hadn’t withdrawn the money? Take the matter to a Curaçao court?

[...]

Uhh... ideally, many players left the fund untouched as they run to this forum when they stumbled upon situation. I think we can pride ourselves enough that we're still relevant in cryptoworld and stand out amongst crypto-forums, from our SA board [of which, one of the reason why I do what I do voluntarily: to keep this forum as a hub for casinos and players]. But that was me speaking ideally and I am not gonna do assigning-blame here, as I completely understand that our forum is also not that well known that everybody head here the instance they encountered issues.

Thus, realistically, I've noted the amount due is around 527 USD. If you can give me permission to get my contact to look into your data and give me the exact number, that'll be nice start. Then we can probably go from that point into desirable resolution, especially as the current hush-hush is that there is a major breakthrough in BetPanda that'll make... my head throbbing less.

I’m quite a new player on crypto platforms. Before registering on crypto betting sites, I used to read reviews on Trustpilot. Of course, it’s hard to find any betting company with truly good ratings, but I always assumed that many complaints were due to users violating rules or similar issues. Personally, even in a relatively short time, I’ve always acted fairly and haven’t had any problems anywhere — neither with withdrawals, deposits, nor anything else.

When I received the email stating that this was the final decision, operating under a Curaçao license, it seemed like I only had one option at that moment — to withdraw my funds. Only later, when I started looking into whether anything more could be done, I found your forum and many threads about BetPanda. I would have never thought that such issues could be resolved not directly with the company or through legal action, but through a forum community — that’s truly incredible.

To be honest, I believed that after initiating the withdrawal I would still have 72 hours of access to my account, so I could take all the necessary screenshots. However, as soon as I withdrew the funds, my account was blocked. I genuinely didn’t even consider that by withdrawing I might be agreeing to something.

Of course, I have no problem granting permission for you to review my information. Please let me know if you need any formal written consent or a signed document.

[T1HGO]

Hey OP. Hope you're doing well.

I haven't been commenting much here lately as this thread became a battleground, but i have 2 things i want to tell you, but it's a little off-topic.

Stop withdrawing casino money to exchangers. You eventually will run into trouble if you keep withdrawing to binance.

And choosing casinos based on trustpilot reviews is really bad. But that's normal, since you say you are new. Back when i was new, i used to look at BTCgosu's reviews, Rating Place's tier list, and a dude that disappeared from the face of the earth called GamblingBro. And with that i was able to avoid scams for a long time. I'm not so sure about BTCgosu nowadays, since apparetly efialtis is not running it anymore. But there's still Rating Place's list, which to be honest i don't agree with everything personally, and he knows it(personal experience varies), but it's way better than trustpilot reviews. Or feel free to shoot me a PM if you ever need advice to find a good place to play. 👍

[zeeeetk]

Hey OP. Hope you're doing well.

I haven't been commenting much here lately as this thread became a battleground, but i have 2 things i want to tell you, but it's a little off-topic.

Stop withdrawing casino money to exchangers. You eventually will run into trouble if you keep withdrawing to binance.

And choosing casinos based on trustpilot reviews is really bad. But that's normal, since you say you are new. Back when i was new, i used to look at BTCgosu's reviews, Rating Place's tier list, and a dude that disappeared from the face of the earth called GamblingBro. And with that i was able to avoid scams for a long time. I'm not so sure about BTCgosu nowadays, since apparetly efialtis is not running it anymore. But there's still Rating Place's list, which to be honest i don't agree with everything personally, and he knows it(personal experience varies), but it's way better than trustpilot reviews. Or feel free to shoot me a PM if you ever need advice to find a good place to play. 👍

Hey man, Thanks for the information. I’ll send you a message—I'd be interested in learning more so I don’t run into any more problems XD