BC.game is not responsible for your limits being butchered. It's their provider betby. Your VIP status is irrelevant. You could be Jesus Christ himself, you would still get limited.
And this is standart practice for every casino/provider. Eventually you will get limited, especially if you win. I'm pretty sure you can find roughly same limits at another betby casino that has a comparable size to BC.game.
That’s not really how it works though.
Even if Betby is the provider, the casino still has control on their side. Limits aren't some fixed global number that can't be touched. I've experienced cases where limits get manually increased on casinos with Betby provider. Even on a brand new account they can increase the max bet. So saying BC.Game has zero influence over it just isn't true. A match betting operator from bc.game could increase my max bet if he wanted to. But due to bc.game customer service being full of Indians that have no more rights than just opening a ticket, the site became unworkable.
And honestly, I wouldn't even be complaining if this was just a normal limitation. I understand that eventually players get limited, especially if they're winning. The issue here is that I put in the volume to reach Diamond SVIP and build up those limits, and then everything just got wiped back to basically a new account level with no explanation at all.
At that point it kind of makes the whole VIP system meaningless. If the limits can disappear overnight and nobody can even tell you why or do anything about it, then what exactly are you working towards?
If your current limits are close to 0$ like you say in the tittle, it was betby. I never said BC.game couldn't increase/decrease limits. I said that if they are as you say close to 0$, then it was betby.
AI text:
In cases where a player is limited (almost $0 max bet / severely restricted stake), it is almost always the provider (Betby) who initiates and enforces the limitation — not the individual casino.
Why it's Betby (the provider)
Betby runs a centralized, network-wide risk management and player-profiling system that monitors betting patterns, win rates, device fingerprints, IP behavior, and sharp activity across all casinos using their platform (BC.Game, Roobet, Betpanda, 500Casino, etc.).
When their AI/trading/risk team flags an account as high-risk (consistent winner, suspected arber, bonus abuser, etc.), Betby applies or recommends an extreme limit (often $1 or near-zero max stake) globally on their end. Casinos then see this restriction in the back-office and have to enforce it.
Player reports and support replies repeatedly confirm this:
Casinos tell limited players: “The investigation was carried out by our provider (Betby)” or “Betby made the call — we cannot influence or override the outcome.”
The same player often gets hit with identical heavy limits on multiple unrelated Betby-powered sites at the same time, which only happens if the restriction comes from Betby’s shared database.
What the casino can (and cannot) do
They can set general default limits, VIP tiers, or responsible-gaming rules in Betby’s back-office.
They usually cannot override a hard Betby risk flag on a specific player once it’s applied (especially the extreme “grounded” ones). Some operators may slightly loosen it for very good VIPs, but in practice most just say “sorry, it’s the provider.”
Bottom line: For normal day-to-day limits → the casino decides.
For the “almost $0 max bet” treatment that feels like a ban → Betby made the call. The casino is just the one delivering the bad news.
This is very common with B2B providers like Betby that offer full managed risk + network monitoring. If you’re the player getting limited, unfortunately there’s usually no appeal that works once Betby has flagged the account.
