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[ernest_dustbit]

Yeah, they can pretty much come up at any moment, say you are from a restricted region, and we are terminating your account or pull up some other shit. It's annoying. So, knowing it beforehand would be the best approach here. It's better to know for sure than regret later (facing uncomfortable situations).

Correct. So, even if they don't show any warning or don't ban your account, you should not sign up there. The problem is, most of us do not even read the terms and conditions page. I do the same thing. So, I won't be surprised if I have already signed up at any casino where it is not allowed to sign up if the person belongs to a country where gambling is banned by local law.

I won't even realize that until I receive an email from the casino saying that my account has been banned. I don't gamble regularly, so I don't think I will be targated by any casino.

Hey guys, that’s not exactly how this works.

The clause refers to local laws as an additional protection for the company in cases where a user accesses the platform from a jurisdiction where gambling may be illegal locally, even if that jurisdiction is not listed as a restricted territory under our license. As you can imagine, this sits in something of a grey area.

From our perspective, in those cases the user may still be allowed to play under our licensing framework, but they need to understand that their own local laws may still apply to them. This is there primarily for both company protection and user awareness from a legal standpoint.

There are also jurisdictions that are technically permitted under our license, but may still have local gambling laws or restrictions that neither we nor the licensor are fully aware of. That is why this wording is included.

[Shishir99]

Yeah, they can pretty much come up at any moment, say you are from a restricted region, and we are terminating your account or pull up some other shit. It's annoying. So, knowing it beforehand would be the best approach here. It's better to know for sure than regret later (facing uncomfortable situations).

Correct. So, even if they don't show any warning or don't ban your account, you should not sign up there. The problem is, most of us do not even read the terms and conditions page. I do the same thing. So, I won't be surprised if I have already signed up at any casino where it is not allowed to sign up if the person belongs to a country where gambling is banned by local law.

I won't even realize that until I receive an email from the casino saying that my account has been banned. I don't gamble regularly, so I don't think I will be targated by any casino.

Hey guys, that’s not exactly how this works.

The clause refers to local laws as an additional protection for the company in cases where a user accesses the platform from a jurisdiction where gambling may be illegal locally, even if that jurisdiction is not listed as a restricted territory under our license. As you can imagine, this sits in something of a grey area.

From our perspective, in those cases the user may still be allowed to play under our licensing framework, but they need to understand that their own local laws may still apply to them. This is there primarily for both company protection and user awareness from a legal standpoint.

There are also jurisdictions that are technically permitted under our license, but may still have local gambling laws or restrictions that neither we nor the licensor are fully aware of. That is why this wording is included.

I understand what you mean. But I don't think you will be able to convince people with this statement.
The casino can really act badly if they want, and use this term to back them up. While you can allow players from that region, you do have the right to ban the player as well. So, why would a player take a risk to play on your platform, knowing that your terms include lines that say players are not allowed to play at your casino if their local laws do not allow it?

This is the only reason I won't dare to sign up and play at your casino. As I said, I probably signed up on other casinos without even realizing that I am not allowed to play there. Even though I never got banned, the situation could be bad if I were a high roller.

[ernest_dustbit]

Yeah, they can pretty much come up at any moment, say you are from a restricted region, and we are terminating your account or pull up some other shit. It's annoying. So, knowing it beforehand would be the best approach here. It's better to know for sure than regret later (facing uncomfortable situations).

Correct. So, even if they don't show any warning or don't ban your account, you should not sign up there. The problem is, most of us do not even read the terms and conditions page. I do the same thing. So, I won't be surprised if I have already signed up at any casino where it is not allowed to sign up if the person belongs to a country where gambling is banned by local law.

I won't even realize that until I receive an email from the casino saying that my account has been banned. I don't gamble regularly, so I don't think I will be targated by any casino.

Hey guys, that’s not exactly how this works.

The clause refers to local laws as an additional protection for the company in cases where a user accesses the platform from a jurisdiction where gambling may be illegal locally, even if that jurisdiction is not listed as a restricted territory under our license. As you can imagine, this sits in something of a grey area.

From our perspective, in those cases the user may still be allowed to play under our licensing framework, but they need to understand that their own local laws may still apply to them. This is there primarily for both company protection and user awareness from a legal standpoint.

There are also jurisdictions that are technically permitted under our license, but may still have local gambling laws or restrictions that neither we nor the licensor are fully aware of. That is why this wording is included.

I understand what you mean. But I don't think you will be able to convince people with this statement.
The casino can really act badly if they want, and use this term to back them up. While you can allow players from that region, you do have the right to ban the player as well. So, why would a player take a risk to play on your platform, knowing that your terms include lines that say players are not allowed to play at your casino if their local laws do not allow it?

This is the only reason I won't dare to sign up and play at your casino. As I said, I probably signed up on other casinos without even realizing that I am not allowed to play there. Even though I never got banned, the situation could be bad if I were a high roller.

Casinos can ban you for any reason they want in reality, even the big one can do it, if you read all their terms they have 1000 sentences that allow them to ban you if they want. It's a matter of building trust, and this is where we are investing. Trust requires time to be earned.

[miata01]

It's been four days, and my withdrawal still hasn't been approved. No one's replying to my emails either.

[Shishir99]

Casinos can ban you for any reason they want in reality, even the big one can do it, if you read all their terms they have 1000 sentences that allow them to ban you if they want. It's a matter of building trust, and this is where we are investing. Trust requires time to be earned.

You just told us the truth. The casino can ban me for any reason, even without any reason. They can choose to tell me the reason, or they can choose not to to tell me the reason as well. It is really up to them. I know some casinos that destroyed their reputations here within a very short period of time, while others are losing their reputations now, even though they had a solid reputation in the past. It depends on how you act and then how you handle the case.

Even casinos like BC Game are now losing reputation due to their shitty support and management. Casinos like Freebitco.in have fallen even though they had an empire. So, you will have to be wise. I don't know what you guys plan, but I will have to wait before I take any decision. You need to earn the trust first.

[OcTradism]

You just told us the truth. The casino can ban me for any reason, even without any reason. They can choose to tell me the reason, or they can choose not to to tell me the reason as well. It is really up to them. I know some casinos that destroyed their reputations here within a very short period of time, while others are losing their reputations now, even though they had a solid reputation in the past. It depends on how you act and then how you handle the case.

The casino, the exchange, any other business platforms can and actually need to inform their users about reasons of a ban or any strict action against user account and its fund. It's best if a detailed and clear reason given at the time of ban execution or it's still acceptable if detailed ban reasons are given to user after user requests the company to give him explanation about the ban, at least about ban reasons.

However, it's different and most platforms don't share too details like how they detect the violation of that user, because it's their business secret to fight back against users who intentionally break their business ToS. If details given, scammers and cheaters will try to be more adaptive for future better exploitation against that platform.

[ernest_dustbit]

You just told us the truth. The casino can ban me for any reason, even without any reason. They can choose to tell me the reason, or they can choose not to to tell me the reason as well. It is really up to them. I know some casinos that destroyed their reputations here within a very short period of time, while others are losing their reputations now, even though they had a solid reputation in the past. It depends on how you act and then how you handle the case.

The casino, the exchange, any other business platforms can and actually need to inform their users about reasons of a ban or any strict action against user account and its fund. It's best if a detailed and clear reason given at the time of ban execution or it's still acceptable if detailed ban reasons are given to user after user requests the company to give him explanation about the ban, at least about ban reasons.

However, it's different and most platforms don't share too details like how they detect the violation of that user, because it's their business secret to fight back against users who intentionally break their business ToS. If details given, scammers and cheaters will try to be more adaptive for future better exploitation against that platform.

It’s important to understand that when a reputable casino bans a user, there is usually a valid reason behind it. In most cases, it involves some form of abuse or fraud. Legitimate players rarely face bans without cause.

That said, the reality is that fraud is common in this industry, and casinos actively protect themselves. As a result, enforcement can sometimes appear strict but it's about a few users in reality.

From my experience working in the industry for many years, including with tier1 operators before founding Dustbit, the majority of users who encounter issues have committed some kind of fraud or abuse.

At its core, the casino business model is designed to be profitable, but long-term success depends on trust. The responsibility of any serious casino is to build a strong, reliable brand and provide an enjoyable and fair experience for players.

Unfortunately, the industry’s reputation has been negatively impacted by a minority of operators with poor practices or limited operational expertise.

[ernest_dustbit]

https://x.com/Ernest_Dustbit/status/2044400224781639854   

nice win

[Shishir99]

The casino, the exchange, any other business platforms can and actually need to inform their users about reasons of a ban or any strict action against user account and its fund. It's best if a detailed and clear reason given at the time of ban execution or it's still acceptable if detailed ban reasons are given to user after user requests the company to give him explanation about the ban, at least about ban reasons.

However, it's different and most platforms don't share too details like how they detect the violation of that user, because it's their business secret to fight back against users who intentionally break their business ToS. If details given, scammers and cheaters will try to be more adaptive for future better exploitation against that platform.

I understand, and I have to agree with you as well.
However, let me tell you how we came to this conversation. Dustbit terms state that they do not allow players from regions where gambling is not permitted by local law. However, they do not have a list of such region. I understand that there might be hundreds of local city, and regions where gambling might be banned by local law, which 2UP doesn't even know. The problem is, this specific terms gives Dustbit a huge power over player accounts. Even though my country is not listed in their pages, they can ban me anytime because my country law bans gambling. There is a change they would do it selectively if I do some large transactions.

[ernest_dustbit]

The casino, the exchange, any other business platforms can and actually need to inform their users about reasons of a ban or any strict action against user account and its fund. It's best if a detailed and clear reason given at the time of ban execution or it's still acceptable if detailed ban reasons are given to user after user requests the company to give him explanation about the ban, at least about ban reasons.

However, it's different and most platforms don't share too details like how they detect the violation of that user, because it's their business secret to fight back against users who intentionally break their business ToS. If details given, scammers and cheaters will try to be more adaptive for future better exploitation against that platform.

I understand, and I have to agree with you as well.
However, let me tell you how we came to this conversation. Dustbit terms state that they do not allow players from regions where gambling is not permitted by local law. However, they do not have a list of such region. I understand that there might be hundreds of local city, and regions where gambling might be banned by local law, which 2UP doesn't even know. The problem is, this specific terms gives Dustbit a huge power over player accounts. Even though my country is not listed in their pages, they can ban me anytime because my country law bans gambling. There is a change they would do it selectively if I do some large transactions.

I get your point but the same terms are used by all crypto casinos:

Rainbet -  4.1. You must not use the Service: 4.1.2. If you reside in a country in which access to online gambling to its residents or to any person within such country is prohibited.
Stake - Jurisdiction e) You are accessing stake.com from a jurisdiction in which it is legal to do so; f) You will not use our services while located in any jurisdiction that prohibits the placing and/or accepting of bets online and/or playing casino and/or live games;
Shuffle - 3.2. You may not register for a Shuffle Account if: b. You are residing or located in jurisdictions from which gambling or your use of the Services is not permitted. It is your responsibility to ensure that your use of the Services is lawful;

I hope you can still give us a try!

[OcTradism]

Dustbit terms state that they do not allow players from regions where gambling is not permitted by local law. However, they do not have a list of such region.

They should have a list of restricted nations and areas where their service is not available for locals to use.

I understand that there might be hundreds of local city, and regions where gambling might be banned by local law, which 2UP doesn't even know.

Not sure why 2Up here?

The problem is, this specific terms gives Dustbit a huge power over player accounts. Even though my country is not listed in their pages, they can ban me anytime because my country law bans gambling.

Casinos, not only Dusbit, should do IP block automatically with people who are from restricted locations. I am not sure Dustbit does that or not, as they and other casinos can avoid a lot of complaints from users if they do automatic IP block.

Which casinos have IP blocks in place for restricted countries?

There is a change they would do it selectively if I do some large transactions.

It's your assumption that does not base on anything but if you feel fearful about it, just don't fund your account.