Hey there - we already communicated the below to you, so I'm sharing for the forum's visibility on this matter.
i have just one question, did you void all the bets on that match, or only OP bet?
if you had such credible suspicion of manipulation or the other stuff you listed from the terms, you must have voided all the bets on that match, winners and losers, right? otherwise i don't see how it's fair to only void OP bet.
i hope you make this clear, and not avoid answering.
Yes, I can confirm all bets on this match were voided across the Shuffle.com sportsbook.
That response raises even more questions than answers.
You are claiming that all bets on this match were voided across Shuffle, but where is the proof of that? Simply stating it is not enough, especially when everything outside your platform indicates the opposite.
From what I've verified, this event was offered and settled normally across multiple sportsbooks. There is no visible evidence of widespread issues, cancellations, or integrity actions affecting this match elsewhere.
This was a major game in Brazil's top national basketball league, involving well-known teams. It makes no sense for a high-profile event like this to suddenly be treated as suspicious and have bets canceled without clear, verifiable justification.
So I'm asking again: Where is the proof that this event had credible integrity issues? Where is the evidence that other operators took similar action? And most importantly, why does this situation still appear inconsistent and isolated in practice?
Saying "all bets were voided on Shuffle" does not resolve the issue, it only confirms that this action is limited to your platform, while the rest of the market treated the event as valid.
If this was truly a serious integrity issue, then prove it, provide evidence, details, or any verifiable information. Right now, it’s just statements without transparency.
At this point, simply saying it is not enough. This needs to be proven and properly resolved.
