MoBit.Exchange — NO KYC/AML Crypto Swap | Fast | Secure | 0.25 BTC Escrow

[MoBitExchange]

@MoBitExcchange, if your team is done with updates implementation, you can signal here so that I can go for *Review 2*.

We have now implemented the letter of guarantee into all telegram swaps. Feel free to give it another go when you have the time, thank you in advance.

[uchegod-21]

@MoBitExcchange, if your team is done with updates implementation, you can signal here so that I can go for *Review 2*.

We have now implemented the letter of guarantee into all telegram swaps. Feel free to give it another go when you have the time, thank you in advance.

Good to know that updates and implementations are going well. Seeing you active here, communicating and relating to the team is a good job. I'll give it another shot in a few days time.

[snowpega]

We are saying the same thing. Someone suggested that their support was supposed to be online 24/7 to respond to cases, I then suggested that having support 24/7 means MoBit will have to employ more hands to be in the support team to enable them rotate their work period. If possible, employ people from different time zone.
I then suggested that toeing this lane will be expensive, MoBit can instead decide to incorporate an AI model who can answer some simple questions and hold in brief before the real agents will attend to the customer.

Yeah, this will be cool because if the Mobit team integrates an AI system chat in such a way that handles the customers with it generic queries, and if there is something serious that the customer is facing that customer can put their request in the query that AI will then pass it to real time employe that can help the customer overcome his/her any problem while using the service.

In this way, the system can also be improved further. Well, I have seen such a kind of AI chat integration online and in international marketplaces, and eBay is one of them. I really like the way they deal with their customers. So, maybe we will be able to see such functionality in Mobit as well. As, it seems to me a very good project. What do you think?

[avp2306]

We are saying the same thing. Someone suggested that their support was supposed to be online 24/7 to respond to cases, I then suggested that having support 24/7 means MoBit will have to employ more hands to be in the support team to enable them rotate their work period. If possible, employ people from different time zone.
I then suggested that toeing this lane will be expensive, MoBit can instead decide to incorporate an AI model who can answer some simple questions and hold in brief before the real agents will attend to the customer.

Yeah, this will be cool because if the Mobit team integrates an AI system chat in such a way that handles the customers with it generic queries, and if there is something serious that the customer is facing that customer can put their request in the query that AI will then pass it to real time employe that can help the customer overcome his/her any problem while using the service.

In this way, the system can also be improved further. Well, I have seen such a kind of AI chat integration online and in international marketplaces, and eBay is one of them. I really like the way they deal with their customers. So, maybe we will be able to see such functionality in Mobit as well. As, it seems to me a very good project. What do you think?

Having that AI integration on their platform makes their support department became more efficient. People could get fast answer with their common issues by help of Ai. Then with that human support can focus on serious cases and could deliver more great service to their costumers.

This is great approach to balance everything without spending lots of time answering common question. So if Mobit adopts those things done by other big platforms, they can provide more quality service and they could get the trust also solid vouch from those people already try to use their site.

[uchegod-21]

We are saying the same thing. Someone suggested that their support was supposed to be online 24/7 to respond to cases, I then suggested that having support 24/7 means MoBit will have to employ more hands to be in the support team to enable them rotate their work period. If possible, employ people from different time zone.
I then suggested that toeing this lane will be expensive, MoBit can instead decide to incorporate an AI model who can answer some simple questions and hold in brief before the real agents will attend to the customer.

Yeah, this will be cool because if the Mobit team integrates an AI system chat in such a way that handles the customers with it generic queries, and if there is something serious that the customer is facing that customer can put their request in the query that AI will then pass it to real time employe that can help the customer overcome his/her any problem while using the service.

In this way, the system can also be improved further. Well, I have seen such a kind of AI chat integration online and in international marketplaces, and eBay is one of them. I really like the way they deal with their customers. So, maybe we will be able to see such functionality in Mobit as well. As, it seems to me a very good project. What do you think?

Hopefully MoBit will implement it if it's necessary. I have been following the development development and updates of the platform based on our feedback here.

In the case of the AI assistant integration I suggested earlier, it was because of the initial errors that users were getting. If the platform is very stabilized, there is little chances that people will be running into troubles. So, too many people will not be needing the support.

So, the team should continue in the continuous update to achieve a nearly flawless system.

[BitMaxz]

Hopefully MoBit will implement it if it's necessary. I have been following the development development and updates of the platform based on our feedback here.

In the case of the AI assistant integration I suggested earlier, it was because of the initial errors that users were getting. If the platform is very stabilized, there is little chances that people will be running into troubles. So, too many people will not be needing the support.

So, the team should continue in the continuous update to achieve a nearly flawless system.

I don't think AI is necessary because all of the basic questions that new users typically ask are already listed on the FAQ. If it's about new bugs or errors, AI won't help much because it is a machine learning system that can only provide answers that are already listed on the FAQs. Additionally, bugs and new errors should be handled directly by MoBit staffs or technical teams, not by AI.

[masulum]

I don't think AI is necessary because all of the basic questions that new users typically ask are already listed on the FAQ. If it's about new bugs or errors, AI won't help much because it is a machine learning system that can only provide answers that are already listed on the FAQs. Additionally, bugs and new errors should be handled directly by MoBit staffs or technical teams, not by AI.

If only to answer basic question, so I agree FAQ is enough actually. Even if ask through chat bot, AI sometimes often repeat the answer and this become disappointing for user. But there is also a negative side if not use AI bot. If you ever become customer support, you must have experience when customer is more annoying. Even already mentioned in FAQ, they will prefer to ask in chat than open FAQ page. Sometimes this little thing also give impact to user trust. well, team surely will consider everything when Mobit already have stronger system. as we know, right now still got some bugs found. So focus on system first is much better than thinking about use AI chat feature or not.

[avp2306]

Hopefully MoBit will implement it if it's necessary. I have been following the development development and updates of the platform based on our feedback here.

In the case of the AI assistant integration I suggested earlier, it was because of the initial errors that users were getting. If the platform is very stabilized, there is little chances that people will be running into troubles. So, too many people will not be needing the support.

So, the team should continue in the continuous update to achieve a nearly flawless system.

I don't think AI is necessary because all of the basic questions that new users typically ask are already listed on the FAQ. If it's about new bugs or errors, AI won't help much because it is a machine learning system that can only provide answers that are already listed on the FAQs. Additionally, bugs and new errors should be handled directly by MoBit staffs or technical teams, not by AI.

Yeah its true that they could write everything on FAQs, but the real problem is not everyone will read that section. There are to many lazy people will keep asking those repetitive question even if the answer is already been written on their FAQs.

That's why having Ai assistant would really be helpful for those people like that, since if they go on support chat then asked those basic questions those answers would immediately pop up. Also it can make their site looks more professional and appealing. But yeah its up for the management if they integrate that suggestion.

[uchegod-21]

Hopefully MoBit will implement it if it's necessary. I have been following the development development and updates of the platform based on our feedback here.

In the case of the AI assistant integration I suggested earlier, it was because of the initial errors that users were getting. If the platform is very stabilized, there is little chances that people will be running into troubles. So, too many people will not be needing the support.

So, the team should continue in the continuous update to achieve a nearly flawless system.

I don't think AI is necessary because all of the basic questions that new users typically ask are already listed on the FAQ. If it's about new bugs or errors, AI won't help much because it is a machine learning system that can only provide answers that are already listed on the FAQs. Additionally, bugs and new errors should be handled directly by MoBit staffs or technical teams, not by AI.

It is true that AI cannot handle technical things. And if you have followed the AI suggestions from the beginning, you will understand that no one suggested that AI will handle technical things. AI was suggested by me when someone noted the need for MoBit to have active customer support 24/7.

I then came in by saying that it will be difficult to have active customer support, in that case AI is always preferred to handle some simple questions, thereby buying time for the real customer agents to come online.

I finally said that I also do not see the need for AI assisted service if the platform is bug free and stable. People will only need customers support when things aren't going smoothly. But if things go smoothly, a few customer support will work.

[hugeblack]

That's why having Ai assistant would really be helpful for those people like that, since if they go on support chat then asked those basic questions those answers would immediately pop up. Also it can make their site looks more professional and appealing. But yeah its up for the management if they integrate that suggestion.

This will lead to sharing user data with more third parties instead of the service employee/manager, which is bad for a service that cares about customer privacy. Privacy services should prioritize maximizing privacy over ease of use.

[zasad@]

My two cents: I think this service absolutely doesn't need AI. The exchange is very simple, with three steps: choose the exchange direction, send your coins, and receive the coins from the service. Other issues can be resolved internally; the service has a deposit on the forum, so there won't be any scams. It would be better to move toward reducing the exchange time.

[avp2306]

That's why having Ai assistant would really be helpful for those people like that, since if they go on support chat then asked those basic questions those answers would immediately pop up. Also it can make their site looks more professional and appealing. But yeah its up for the management if they integrate that suggestion.

This will lead to sharing user data with more third parties instead of the service employee/manager, which is bad for a service that cares about customer privacy. Privacy services should prioritize maximizing privacy over ease of use.

Right somehow I realize that convenience should not cost something like the data of their costumer will be expose, Also understand that those platform that they should minimize or avoid having involvement on those third party platform that can potentially compromise their users.

Its important to pay attention with privacy since its important and this should be non negotiable especially for privacy focus platform.

Also yeah at this point they don't need anything for now, since Mobit is doing so great for current developments they made.

[adultcrypto]

My two cents: I think this service absolutely doesn't need AI. The exchange is very simple, with three steps: choose the exchange direction, send your coins, and receive the coins from the service. Other issues can be resolved internally; the service has a deposit on the forum, so there won't be any scams. It would be better to move toward reducing the exchange time.

I have not tested Mobit.Exchange but if they operate like others, then they will not require registration and by extension, no user personal information is required beside the addresses. This absolutely means that AI is of no use to the exchange, the chances of anything going wrong is low and should it happen, then support should be able to handle that as it will only require few details relating to the transaction.

[masulum]

I have not tested Mobit.Exchange but if they operate like others, then they will not require registration and by extension, no user personal information is required beside the addresses. This absolutely means that AI is of no use to the exchange, the chances of anything going wrong is low and should it happen, then support should be able to handle that as it will only require few details relating to the transaction.

just to let you know, the point of using AI in previous discussion is about using AI chat bot in Mobit Exchange. some members believe Mobit need this so Customer Support not work too hard to answer repeated question that already in FAQ. as we know, mostly user still use live chat support to ask that basic questions than read in FAQ page.

[uchegod-21]

I have not tested Mobit.Exchange but if they operate like others, then they will not require registration and by extension, no user personal information is required beside the addresses. This absolutely means that AI is of no use to the exchange, the chances of anything going wrong is low and should it happen, then support should be able to handle that as it will only require few details relating to the transaction.

just to let you know, the point of using AI in previous discussion is about using AI chat bot in Mobit Exchange. some members believe Mobit need this so Customer Support not work too hard to answer repeated question that already in FAQ. as we know, mostly user still use live chat support to ask that basic questions than read in FAQ page.

When conversation ensures for a long time, contexts will tend to change and people who did not follow the initial conversation might get it wrong midway, just as this AI discussion has stretched unnecessarily. People who are just joining the conversation might not know that the suggestion was for AI chat bot.

Meanwhile, every project requires AI and MoBit exchange is using one via telegram swapping/exchange. I tested it. So, AI is the new reality for every serious project.

[avp2306]

I have not tested Mobit.Exchange but if they operate like others, then they will not require registration and by extension, no user personal information is required beside the addresses. This absolutely means that AI is of no use to the exchange, the chances of anything going wrong is low and should it happen, then support should be able to handle that as it will only require few details relating to the transaction.

just to let you know, the point of using AI in previous discussion is about using AI chat bot in Mobit Exchange. some members believe Mobit need this so Customer Support not work too hard to answer repeated question that already in FAQ. as we know, mostly user still use live chat support to ask that basic questions than read in FAQ page.

When conversation ensures for a long time, contexts will tend to change and people who did not follow the initial conversation might get it wrong midway, just as this AI discussion has stretched unnecessarily. People who are just joining the conversation might not know that the suggestion was for AI chat bot.

Meanwhile, every project requires AI and MoBit exchange is using one via telegram swapping/exchange. I tested it. So, AI is the new reality for every serious project.

Well its understandable since this is how the flow of discussion goes. Some people may like the the idea suggested and some don't want it because maybe they have bad experience dealing with automated tools like Ai chat bots.

But for me its good if everything put them in place and there's a tool that answers those basic questions. For sure those addition or developments will happen in future, because they provably want to improve their site for better user experience.

[KycNotList]

We have added your exchange to our No KYC/AML exchange monitoring platform, KycNotList.

Page: https://kycnotlist.com/en/exchanger/mobit

If the exchange owner or users notice any incorrect, outdated, or missing information, please let us know — we will review everything.

Best regards,
KycNotList.

[snowpega]

...

I don't think AI is necessary because all of the basic questions that new users typically ask are already listed on the FAQ. If it's about new bugs or errors, AI won't help much because it is a machine learning system that can only provide answers that are already listed on the FAQs. Additionally, bugs and new errors should be handled directly by MoBit staffs or technical teams, not by AI.

Yes, that is exactly what I am saying. And I totally agree with you here, as I have been familiar with the ML (Machine learning) fundamentals for months, and such things are very basic and easy to understand. So, I also don't think AI integration in the service is much needed. There are still many things that can be hard to tackle with the help of AI assistance, more in-depth technical issues, and that is why the assistance of a real-time service provider for now is a better thing in my point of view.

We have added your exchange to our No KYC/AML exchange monitoring platform, KycNotList.

Page: https://kycnotlist.com/en/exchanger/mobit

If the exchange owner or users notice any incorrect, outdated, or missing information, please let us know — we will review everything.

Best regards,
KycNotList.

Wow, that is great! It is good to see that the service is listed on this platform. MoBitExchange, congratulations and best of luck with the future plans. Keep it up and keep growing!

[MoBitExchange]

Hey everyone

We just rolled out a minor update, here are the changes:

 - Minimum amount is now $50.
 - Letter of guarantee now uses pgp signing instead of bitcoin. It can be easily verified on our BitList listing with their pgp verification tool. (thank you BitList)
 - "To Address" (the address the user provides to receive coins to) is now displayed across all relevant order pages.
 - We've added a links section to the home page with the various pages/listings we have.
 - A few other minor front-end updates throughout the site.

Check it out and let us know what you think.

Be on the look out for new announcements coming soon, and thank you all for the continued support!

[MoBitExchange]

We have added your exchange to our No KYC/AML exchange monitoring platform, KycNotList.

Page: https://kycnotlist.com/en/exchanger/mobit

If the exchange owner or users notice any incorrect, outdated, or missing information, please let us know — we will review everything.

Best regards,
KycNotList.

Thank you for adding us to your site, we have looked and there is one minor detail which is off. Our telegram bot is an interface for the exchange, not for support. Other than that, looks good!