🟣 Plump.com | Crypto Casino & Sportsbook | VIP Bonuses

[iv4n]

I had to check bonuses after I saw your comment... and there's a welcome bonus, but nothing special. x40 wagering requirements, which is so average... the good thing is there's no max win rule, and originals also contribute 100%. I guess just a small extra, but still far from a game-changer.

I think this information is not correct, I guess they made a mistake on the terms of the welcome bonus as they write original games counts 100% while in fact it does not contribute at all.
I'm still not sure, but I have made a deposit and get the bonus, wagered on original games like $145 but it is not counted on the bonus wager progress.

Is it a glitch on the progress bar for the bonus wager or it is due to the wrong information under the terms of the bonuses?
Like they wanted to write that original games contributes 0% but they mistakenly write 100%?
@plump Need your information about this.

Edit: Found the answer, bonus wager started after I lose my deposit and wager using bonus money is the one contributes to the bonus wager requirement.
Although you have a term saying that deposit money is used first but better if you add a term to inform that bonus wager is counted when user playing using bonus balance only.

I saw that term... first we need to play with our balance, and when we lose it, we can play with bonus balance. But now you are telling us that playing with your deposit doesn't contribute to wagering... scam! I don't have other words for this... bonuses are tricky as they are, but these additional rules are not fair.

Thanks for sharing your experience. I hope we will hear something from the Plum team about this... in any case, for now it's better to stay away from this bonus.

[plump]

I had to check bonuses after I saw your comment... and there's a welcome bonus, but nothing special. x40 wagering requirements, which is so average... the good thing is there's no max win rule, and originals also contribute 100%. I guess just a small extra, but still far from a game-changer.

I think this information is not correct, I guess they made a mistake on the terms of the welcome bonus as they write original games counts 100% while in fact it does not contribute at all.
I'm still not sure, but I have made a deposit and get the bonus, wagered on original games like $145 but it is not counted on the bonus wager progress.

Is it a glitch on the progress bar for the bonus wager or it is due to the wrong information under the terms of the bonuses?
Like they wanted to write that original games contributes 0% but they mistakenly write 100%?
@plump Need your information about this.

Edit: Found the answer, bonus wager started after I lose my deposit and wager using bonus money is the one contributes to the bonus wager requirement.
Although you have a term saying that deposit money is used first but better if you add a term to inform that bonus wager is counted when user playing using bonus balance only.

I saw that term... first we need to play with our balance, and when we lose it, we can play with bonus balance. But now you are telling us that playing with your deposit doesn't contribute to wagering... scam! I don't have other words for this... bonuses are tricky as they are, but these additional rules are not fair.

Thanks for sharing your experience. I hope we will hear something from the Plum team about this... in any case, for now it's better to stay away from this bonus.

This is set up this way to prevent bonus abuse. If deposited funds counted toward wagering while a bonus is active, someone could simply deposit more, play 1–2 low-risk rounds, and then cash out.

Please note the bonus is optional and can be forfeited at any time. For VIP players, if you complete our VIP transfer form, we can also offer non-wagering deposit bonuses.

[salad daging]

Is there any welcome bonus

Today I tried depositing $10 and got the 100 freespins bonus on Wanted Dead or a Wild, I never activated any bonus it just came on its own after the deposit was credited, unfortunately out of the 100 freespins I only got $3 more because this game is hard to get high multipliers.


I was lucky to double my money on sports betting picking Manchester City to win, after that made a withdrawal and it was instant withdrawal.

[bymaxwhite3002]

~~Your account has a withdrawal restriction. Please contact support to continue.~~


Is anyone else experiencing the same thing when trying to withdraw money?

Even though I completed all the KYC procedures...

Strange.

Hey! Could you please PM me your username, or reach out to our support team and reference this thread? I just need a few details so I can look into it further.

User 'plump' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
My account username is - zazackrf

waint for ur response

You're good to go!

I am having the some trouble Mr plump.
Should you review your withdraw methods.

Despite all my documents being verified my request is being blocked due to a restriction.

username cooxeh

[plump]

~~Your account has a withdrawal restriction. Please contact support to continue.~~


Is anyone else experiencing the same thing when trying to withdraw money?

Even though I completed all the KYC procedures...

Strange.

Hey! Could you please PM me your username, or reach out to our support team and reference this thread? I just need a few details so I can look into it further.

User 'plump' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
My account username is - zazackrf

waint for ur response

You're good to go!

I am having the some trouble Mr plump.
Should you review your withdraw methods.

Despite all my documents being verified my request is being blocked due to a restriction.

username cooxeh

Support has already been in contact with this user. Suspended due to a violation of our Terms of Service.

[Potato Chips]

Today I tried depositing $10 and got the 100 freespins bonus on Wanted Dead or a Wild, I never activated any bonus it just came on its own after the deposit was credited, unfortunately out of the 100 freespins I only got $3 more because this game is hard to get high multipliers.

Oh interesting! I can't find this particular promo on the website though. I would like to know its terms like wager requirement, withdraw cap or if any games are excluded from the wager. I hope op can clarify.

Did you sign up using the link on bitcointalk? was this perhaps forum exclusive?

I was lucky to double my money on sports betting picking Manchester City to win, after that made a withdrawal and it was instant withdrawal.

GG. Congrats. 

[Yamifoud]

I'd see how the casino works hard to keep its gamblers satisfied and the rules that guide everyone. Unfortunately, many were still unable to read it and violated the rules.

That is why I'd see how important a casino's support system is. At least, if we are not sure, we can ask them first before making any moves.

Anyway, I have to say that despite the casinos hard work, there are things that they might have missed. They just know it when someone raises the problem, and the good thing I see is that they were able to address the issue.

[mitchr4]

I'd see how the casino works hard to keep its gamblers satisfied and the rules that guide everyone. Unfortunately, many were still unable to read it and violated the rules.

That is why I'd see how important a casino's support system is. At least, if we are not sure, we can ask them first before making any moves.

Anyway, I have to say that despite the casinos hard work, there are things that they might have missed. They just know it when someone raises the problem, and the good thing I see is that they were able to address the issue.

Reading and understanding the casino rules is important so that from the start players already know what restrictions to be aware of. The support system also plays an important role, because players can ask for help when they are unsure about something. No platform is perfect, but a good casino can be seen from how quickly they solve problems.

[goodpunt]

Also big welcome from me and time to try out Plump.com.
I made a small deposit and noticed that a small deposit fee was taken which was already mentioned here - have of course already requested it back.
Decided to back my fav team United and was happy to see that Plump.com also offers the "Early Payout" option

[SilverCryptoBullet]

I'd see how the casino works hard to keep its gamblers satisfied and the rules that guide everyone. Unfortunately, many were still unable to read it and violated the rules.

That is why I'd see how important a casino's support system is. At least, if we are not sure, we can ask them first before making any moves.

Read Terms of Service, ToS, and FAQs, then if anything is still unclear, not understandable, it's time for contacting customer support staffs for asking help and clarification on terms of that company. Before using your account with money funded in it, it's very important to understand most important service's terms.

Reading and understanding the casino rules is important so that from the start players already know what restrictions to be aware of. The support system also plays an important role, because players can ask for help when they are unsure about something. No platform is perfect, but a good casino can be seen from how quickly they solve problems.

This step practically is very important for users on any platforms, not only on casinos but most people skip this step because they consider ToS is a wall of text and they're lazy to read it. They forget that in most platforms, there are shorter versions of ToS, and they're FAQs that give most common questions and answers on most popular issues and most important things for users.

[BitcoinHunt3r]

Oh interesting! I can't find this particular promo on the website though. I would like to know its terms like wager requirement, withdraw cap or if any games are excluded from the wager. I hope op can clarify.

Did you sign up using the link on bitcointalk? was this perhaps forum exclusive?

Since the information is not listed on the site so let's just say it's an exclusive/random bonus    If you also get it later, just ask the live support for full detail then just say if you want to accept it or reject it. I personally just created an account through the link on the first page but I haven't made a deposit yet because I'm still waiting for the VIP transfer status, yeah I just submitted it. One thing that makes me wonder, I don't know why so many users use this username ( _ ) including in chat rooms     I was thinking about something but yeah it's not a problem.

[knuckey]

I didn't find any information about deposit fees, only a $10 minimum deposit. We'll just have to wait for them to respond. If there really is a deposit fee, they should have stated how much it will be deducted on the deposit page. Casinos rarely charge transaction fees for deposits. It's normal to be charged for withdrawals.

Snip

Judging from subtracted amount on your deposit, it’s definitely a deposit fee since transaction fee on different blockchain network usually just 0.1$ or 1$ on Tron.

It’s odd to see a deposit fee while other casino offers already a free deposit and withdrawal transaction fee.

There should be an info regarding that fee disclose on the deposit tab for clarity since a huge deposit will surely have a huge fees too since it’s around 1.75%.

We’re currently working with our crypto processor to absorb these fees. We agree, you shouldn’t be charged a fee on deposits.

In the meantime, our Customer Support team and VIP hosts have been manually crediting wallets to reimburse any fees that were charged on request.

[

So, do deposit fees really apply at Plump?
Because I tried to deposit $30 again, but I only received $29.64. The withdrawal fee is cheaper than the deposit fee. I feel uncomfortable if they charge a deposit fee, because in general, it is very rare, if not almost no casino applies a deposit fee.
and how do I request a refund?

Also big welcome from me and time to try out Plump.com.
I made a small deposit and noticed that a small deposit fee was taken which was already mentioned here - have of course already requested it back.
Decided to back my fav team United and was happy to see that Plump.com also offers the "Early Payout" option

Snip

To be honest, I'm not so sure about Manchester United, Leeds will try hard to get out of the relegation zone.

[Pmalek]

So, do deposit fees really apply at Plump?
Because I tried to deposit $30 again, but I only received $29.64. The withdrawal fee is cheaper than the deposit fee. I feel uncomfortable if they charge a deposit fee, because in general, it is very rare, if not almost no casino applies a deposit fee.
and how do I request a refund?

Contact their customer support department while logged in to your account. Tell them that you deposited X and received Y because of deposit fees from their crypto processor and ask that they refund the difference to your account. You can even give them the link to this post where their Bitcointalk forum representative wrote that reimbursements are being sent manually. That's what I would do.

[Botnake]

So, do deposit fees really apply at Plump?
Because I tried to deposit $30 again, but I only received $29.64. The withdrawal fee is cheaper than the deposit fee. I feel uncomfortable if they charge a deposit fee, because in general, it is very rare, if not almost no casino applies a deposit fee.
and how do I request a refund?

Contact their customer support department while logged in to your account. Tell them that you deposited X and received Y because of deposit fees from their crypto processor and ask that they refund the difference to your account. You can even give them the link to this post where their Bitcointalk forum representative wrote that reimbursements are being sent manually. That's what I would do.

It’s quite rare. This is also the first time I’ve seen something like a deposit fee.

I haven’t deposited in the casino yet, but I did try searching the FAQ to see if I could find any information about it and I couldn’t find anything clear there. Maybe we really need a casino representative to answer this so we’ll know how much they actually charge for the deposit fee, or if it was just added by mistake.

[ultrloa]

So, do deposit fees really apply at Plump?
Because I tried to deposit $30 again, but I only received $29.64. The withdrawal fee is cheaper than the deposit fee. I feel uncomfortable if they charge a deposit fee, because in general, it is very rare, if not almost no casino applies a deposit fee.
and how do I request a refund?

Contact their customer support department while logged in to your account. Tell them that you deposited X and received Y because of deposit fees from their crypto processor and ask that they refund the difference to your account. You can even give them the link to this post where their Bitcointalk forum representative wrote that reimbursements are being sent manually. That's what I would do.

It’s quite rare. This is also the first time I’ve seen something like a deposit fee.

I haven’t deposited in the casino yet, but I did try searching the FAQ to see if I could find any information about it and I couldn’t find anything clear there. Maybe we really need a casino representative to answer this so we’ll know how much they actually charge for the deposit fee, or if it was just added by mistake.

Really rare to see a crypto casino doing that, since what usually we saw here is the casino don't implement withdrawal fees. Also they are the one covering fees for their gamblers as part of their promotion or generous act for their patronizing their casino.

But here is different, but well let see if people would like this schemes they try to implement in their casino. Since if somehow they offer great services to their player maybe people will ignore those fees and just directly gamble on their casino.

[Cointxz]

So, do deposit fees really apply at Plump?
Because I tried to deposit $30 again, but I only received $29.64. The withdrawal fee is cheaper than the deposit fee. I feel uncomfortable if they charge a deposit fee, because in general, it is very rare, if not almost no casino applies a deposit fee.
and how do I request a refund?

Contact their customer support department while logged in to your account. Tell them that you deposited X and received Y because of deposit fees from their crypto processor and ask that they refund the difference to your account. You can even give them the link to this post where their Bitcointalk forum representative wrote that reimbursements are being sent manually. That's what I would do.

It’s quite rare. This is also the first time I’ve seen something like a deposit fee.

I haven’t deposited in the casino yet, but I did try searching the FAQ to see if I could find any information about it and I couldn’t find anything clear there. Maybe we really need a casino representative to answer this so we’ll know how much they actually charge for the deposit fee, or if it was just added by mistake.

Some casino charge fee on fiat deposit but it’s very rare on crypto deposits unless they are using 3rd party payment processors like this one.

The good thing about Plump is they are willing to reimburse and fixed this after being point out. Probably they are new on crypto payments since they are still new casino.

Refunding the fees manually is manageable on their side assuming their support is active.

[panjul07]

-snip-

-snip-

I saw that term... first we need to play with our balance, and when we lose it, we can play with bonus balance. But now you are telling us that playing with your deposit doesn't contribute to wagering... scam! I don't have other words for this... bonuses are tricky as they are, but these additional rules are not fair.

Thanks for sharing your experience. I hope we will hear something from the Plum team about this... in any case, for now it's better to stay away from this bonus.

This is not something new for me because Fortunejack also use the same scheme for their deposit bonus where bonus wager started when players using the bonus balance while bonus balance can be used once we lose our initial deposit.
What I'm complaining here is about the missing information about this crucial term (bonus wager is counted with bonus balance only), that's why I suggested them to add the term to avoid complains.
Anyway, I managed to complete the wagering requirement and managed to withdraw an amount which is 4x my initial deposit.
One other thing which is inconvenience here when playing with bonus is the pop up notification:

This notification is popped up so many times (more than 50x) when I was playing using bonus balance, it is normal to have this notification when we lose our initial deposit but it does not make sense to get this notification when I was already playing with bonus balance.

[stadus]

The good thing about Plump is they are willing to reimburse and fixed this after being point out. Probably they are new on crypto payments since they are still new casino.

Refunding the fees manually is manageable on their side assuming their support is active.

That’s a good move, and thanks as well to those who shared their experience about it. Without that feedback, it probably would not have been fixed.

So that means refunds were done manually, and going forward there will be no more deposit charges, right? That’s good because now they’re starting to match the competition. Even if they are still a new casino, as long as they stay active in the forum, that alone already helps a lot. In time they can also become popular.

I’ve seen that happen with other casinos here too. Even Stake started from building its name in here, and until now they are still actively running advertising.

[Slow death]

Support has already been in contact with this user. Suspended due to a violation of our Terms of Service.

And here we go... what part of the Terms of Service did he break? Did he use multiple accounts to abuse the bonus? Did he cheat in any game? Did he submit fake documents during KYC verification? I'm always wary of using new casinos precisely because when someone deposits a small amount of money and wins a lot, they'll block the person's account and use the same argument that most other new casinos use: "account suspended because you broke our Terms of Service," and they never show proof of these serious accusations. Could you post proof that he broke your Terms of Service?

[VashaUdacha777]

Welcome to the forum! 

There are a lot of different gambling companies here running diaries about their activity 

Strangely enough, I’ve never heard of your casino before. It’ll be interesting to test your site. What always matters to me in online casinos is how fast they process withdrawals, how easy the registration and verification are, and whether there are any misleading bonuses hidden in the fine print.

At first glance, your casino looks modern, and the lobby is pretty user-friendly. Let’s see, I’ll give it a try and play a bit.

And of course, I wish you good luck on the forum and in the gambling business!