Duckdice.io Scamming Everyone's using the Shady Bonuses

[Sirquackalot]

My User Name Was "SirQuackalot" I was registered on 10/23/25 , Made many deposits and Withdrawals, in all this time I lost total around $35, Being playing from 6 months, I was down around $600 and then I made it back.

So I start claiming faucets as they offer faucets based on your account level, the more you the higher is your faucet as per Suck's (Duck) TOS.

I made around 26 usd from faucet for the very 1st time in the 6 months, and when I try to withdraw from faucet they denied my withdraw, and told me that I have not lost that much money so I cant withdraw from faucet.

in the Duck TOS its written that

" Faucet – a feature that allows users to get certain amount of Cryptocurrency for free;"  
 
 so where is and what is the certain amount? any shown limits? any eligibility criteria for that faucet cashout ? Nothing is written clear. they keep user claiming it and when they make a withdraw request they simply cancel it and ask them to deposit more and try next faucet.

Shouldn't they keep a limit visible for faucet cashout to users? Like you have to wager $10k a month to make faucet cashout, you have to lose $1k a month to cashout $20?

Currently in my POV they are using Faucet as a trap to catch users and make them wager or lose more.

They should write a fair and clear TOS for the faucet cashouts.

Because that's the main and only bonus they are giving for wagering at Duckdice.io

Here is my Account Status which I asked them to delete but they just deactivated it:   https://imgur.com/a/wIUxnL2

[holydarkness]

Though my knowledge maybe a bit rusty about faucet feature in casinos and perhaps most of them are now updated to give more leniency and be more appealing to users, before [or known as, "far as I know"] most casinos' faucet feature is to entertain players while their funds are dried and they waited for their deposit to be processed.

That said, DuckDice actually allowed fund earned from faucet to be withdrawn, and the explanation is well covered in their ToS.

Have you try to follow these steps?

[rohang]

Though my knowledge maybe a bit rusty about faucet feature in casinos and perhaps most of them are now updated to give more leniency and be more appealing to users, before [or known as, "far as I know"] most casinos' faucet feature is to entertain players while their funds are dried and they waited for their deposit to be processed.

That said, DuckDice actually allowed fund earned from faucet to be withdrawn, and the explanation is well covered in their ToS.

Have you try to follow these steps?

Those are instructions only for moving money from faucet balance to main balance and then u can withdraw etc

OP likely already did all that as that how he made a withdraw request which was denied saying he hasnt lost enough

Crazy reason lol, they should mention this is only fun money until u lose thousands

[bobstone]

So in this user’s case it’s fairly straightforward; we’ve always offered faucets on the basis of fair use. The vast majority are paid out every single day, but there has always been an element of discretion involved. The criteria have shifted slightly in recent months, though the underlying principles remain the same: the faucet exists to give users a chance to win something back when they are not in profit.

In terms of usage, it is already clearly covered that we are under no obligation to pay out faucet winnings. This is necessary, as these kinds of systems are naturally a target for abuse. “Free” bonuses like this, across any casino, almost always come with similar caveats for that reason. Unfortunately for the OP, they fell below the threshold at which a faucet would be paid.

That said, more broadly, we are in the process of moving towards a new and different bonus system. The aim is to introduce something with far greater transparency and less guesswork on the user’s side. We do recognise that the current system can feel too opaque at times. However, it should also be clear that for most users, the overall experience would not involve their faucet being cancelled under normal circumstances.

Bobstone, Community Head, DuckDice.

[Sirquackalot]

Though my knowledge maybe a bit rusty about faucet feature in casinos and perhaps most of them are now updated to give more leniency and be more appealing to users, before [or known as, "far as I know"] most casinos' faucet feature is to entertain players while their funds are dried and they waited for their deposit to be processed.

That said, DuckDice actually allowed fund earned from faucet to be withdrawn, and the explanation is well covered in their ToS.

Have you try to follow these steps?

https://talkimg.com/images/2026/04/12/UfX8j2.jpeg

 In simple : I made an amount which was matching the cashout requirements, I tried to cashout to main mode and then withdraw it or play with it, but Duckdice canceled the Faucet cashout and asked me to deposit more, wager more, lose more, so that I will be eligible for faucet cashout.

That said, more broadly, we are in the process of moving towards a new and different bonus system. The aim is to introduce something with far greater transparency and less guesswork on the user’s side. We do recognise that the current system can feel too opaque at times. However, it should also be clear that for most users, the overall experience would not involve their faucet being cancelled under normal circumstances.

Bobstone, Community Head, DuckDice.

You are still in process with new rules, which mean the current rules applies to everyone right? since there is no clear and new rules yet published. I should be treated as others are treated as you said.

I have 0 faucet cashouts since I am registered, so you cant call me faucet spammer, I have 2 Awards of "MONEY BAG" which comes after you make continues deposits and play with real money.

You make people wager for it, as with wager the level Increase and with the level increase faucet amount increase, and if you don't give it, then why wager is required?

at all keep the TOS clears and don't scam users.

[holydarkness]

I think what should be highlighted is this, Sirquackalot

[...] Unfortunately for the OP, they fell below the threshold at which a faucet would be paid.
[...]

And to address your question to bobstone, if I may freely interpret, yes, the new rule will be more lenient and transparent to players. And yes, you might be still under the older rule as they're still in process of integrating their new system to replace the older, more opaque, system. Of which, make you ineligible to WD the faucet due to the reason bobstone said and I snipped above. Basically... yeah, you clarified the situation yourself.

That said, the amount disputed here is 26 USD, if I understand correctly. First, I don't think any casino would be that stupid and cheap to try to scam and chase their loyal players [of which we can also call "their source of income"] for something that even very low for me. I'll try to nudge bobstone personally and get this straigtened up, but please tell me how exacly shall that 26 reimbursed? Given you asked to disable your account?

[Sirquackalot]

I think what should be highlighted is this, Sirquackalot

[...] Unfortunately for the OP, they fell below the threshold at which a faucet would be paid.
[...]

What is the Below threshold? It is not shown in any place nor written. Thats what I want them to clear to users that you have to lose this much amount, you have to wager this much amount per week, per month, per year to be able to cashout from faucet.

there is literaly nothing regarding this currently on duckdice, and if its(the new rules) coming that's mean its not yet applied to me as its not yet published.

well, the best part in your reply is how they can give me the 26$, They can send it to my address, I will provide one if they are paying me the faucet amount they canceled. 

[rohang]

So in this user’s case it’s fairly straightforward; we’ve always offered faucets on the basis of fair use. The vast majority are paid out every single day, but there has always been an element of discretion involved. The criteria have shifted slightly in recent months, though the underlying principles remain the same: the faucet exists to give users a chance to win something back when they are not in profit.

In terms of usage, it is already clearly covered that we are under no obligation to pay out faucet winnings. This is necessary, as these kinds of systems are naturally a target for abuse. “Free” bonuses like this, across any casino, almost always come with similar caveats for that reason. Unfortunately for the OP, they fell below the threshold at which a faucet would be paid.

That said, more broadly, we are in the process of moving towards a new and different bonus system. The aim is to introduce something with far greater transparency and less guesswork on the user’s side. We do recognise that the current system can feel too opaque at times. However, it should also be clear that for most users, the overall experience would not involve their faucet being cancelled under normal circumstances.

Bobstone, Community Head, DuckDice.

You should stop calling it as 'claim crypto for free'

its obviously not free, and even more so subject to arbitrary rules and TnC from you stopping users to withdraw

At best it would be play tokens to keep users on your site that has no value  as they cant ever withdraw it if they arent fulfilling your hidden 'criteria'.

[Mahdirakib]

~ The criteria have shifted slightly in recent months, though the underlying principles remain the same: the faucet exists to give users a chance to win something back when they are not in profit. ~snip~

Have your team notified the users about this change? I believe that the DuckDice team hasn't made any official announcement about this. In this case, OP should receive his withdrawal. Simply disable the faucet for the profitable users if you don't want them to make withdrawals from the faucet. OP has made the faucet balance withdrawable by playing the games fairly. So, DuckDice team shouldn't deny his withdrawal from faucet win by saying that he is in profit.

[holydarkness]

I think what should be highlighted is this, Sirquackalot

[...] Unfortunately for the OP, they fell below the threshold at which a faucet would be paid.
[...]

What is the Below threshold? It is not shown in any place nor written. Thats what I want them to clear to users that you have to lose this much amount, you have to wager this much amount per week, per month, per year to be able to cashout from faucet.

there is literaly nothing regarding this currently on duckdice, and if its(the new rules) coming that's mean its not yet applied to me as its not yet published.

well, the best part in your reply is how they can give me the 26$, They can send it to my address, I will provide one if they are paying me the faucet amount they canceled. 

Reaching them about it right now. I understand correctly that upon receival [suppose they're agree to it, though I can't see why they won't], you'll perceive the dispute as completely resolved and there is no more grudge?

[Zwei]

~ The criteria have shifted slightly in recent months, though the underlying principles remain the same: the faucet exists to give users a chance to win something back when they are not in profit. ~snip~

Have your team notified the users about this change? I believe that the DuckDice team hasn't made any official announcement about this. In this case, OP should receive his withdrawal. Simply disable the faucet for the profitable users if you don't want them to make withdrawals from the faucet. OP has made the faucet balance withdrawable by playing the games fairly. So, DuckDice team shouldn't deny his withdrawal from faucet win by saying that he is in profit.

i agree, like what's the point of having a free faucet that is not really free to withdraw for all users?
and i would somehow understand not paying faucet wins if the amount was WAY too big or if OP was abusing the faucet, but we are talking about $26 here.

if the faucet wins making troubles for them, they should just make a platform only FunDuck coin and give that instead to players to pass time, or just remove it like many other sites did in the past.

[holydarkness]

~ The criteria have shifted slightly in recent months, though the underlying principles remain the same: the faucet exists to give users a chance to win something back when they are not in profit. ~snip~

Have your team notified the users about this change? I believe that the DuckDice team hasn't made any official announcement about this. In this case, OP should receive his withdrawal. Simply disable the faucet for the profitable users if you don't want them to make withdrawals from the faucet. OP has made the faucet balance withdrawable by playing the games fairly. So, DuckDice team shouldn't deny his withdrawal from faucet win by saying that he is in profit.

i agree, like what's the point of having a free faucet that is not really free to withdraw for all users?
and i would somehow understand not paying faucet wins if the amount was WAY too big or if OP was abusing the faucet, but we are talking about $26 here.

if the faucet wins making troubles for them, they should just make a platform only FunDuck coin and give that instead to players to pass time, or just remove it like many other sites did in the past.

Umm... I am not sure how much I am allowed to divulge right now because my contact told me that they'll bring this to the department in charge, not because the amount, we're agree it's very small, but because SOP is SOP and chain-of-command is binding to employees.

They'll discuss this and will [hopefully] make an appearance here with their announcement as they're planning to do. In the meantime [and suppose they don't as they don't get a greenlight] it might be wise to pause a bit because... there is actually more to the case than what bobstone wrote earlier, which made a lot of sense to me why DuckDice make such a "fuss" for what basically pennies for them.

[Sirquackalot]

I think what should be highlighted is this, Sirquackalot

[...] Unfortunately for the OP, they fell below the threshold at which a faucet would be paid.
[...]

What is the Below threshold? It is not shown in any place nor written. Thats what I want them to clear to users that you have to lose this much amount, you have to wager this much amount per week, per month, per year to be able to cashout from faucet.

there is literaly nothing regarding this currently on duckdice, and if its(the new rules) coming that's mean its not yet applied to me as its not yet published.

well, the best part in your reply is how they can give me the 26$, They can send it to my address, I will provide one if they are paying me the faucet amount they canceled. 

Reaching them about it right now. I understand correctly that upon receival [suppose they're agree to it, though I can't see why they won't], you'll perceive the dispute as completely resolved and there is no more grudge?

Yes for sure, all I asked from them is to let me withdraw the faucet amount that I made for the very first time after wagering a lot to get the high level and get the faucet amount biger, as they offered the huge faucet after huge wager as a reward.

[Cointxz]

In terms of usage, it is already clearly covered that we are under no obligation to pay out faucet winnings. This is necessary, as these kinds of systems are naturally a target for abuse. “Free” bonuses like this, across any casino, almost always come with similar caveats for that reason. Unfortunately for the OP, they fell below the threshold at which a faucet would be paid.

Wait what? You have no obligation to pay out faucet winning while you are the one that offers it for free?

It’s your responsibility to payout this bonus since you are the one who set the rules and how to claim this. Claiming that it can be subjected to abuse as basis for not paying it is a vague reason to not actually paying it if there’s no actual abused happened.

You should create a wagering requirements or some sort of limits as safety precautions if you think claiming it consistently based on your guidelines is an “abuse”.

[rohang]

In terms of usage, it is already clearly covered that we are under no obligation to pay out faucet winnings. This is necessary, as these kinds of systems are naturally a target for abuse. “Free” bonuses like this, across any casino, almost always come with similar caveats for that reason. Unfortunately for the OP, they fell below the threshold at which a faucet would be paid.

Wait what? You have no obligation to pay out faucet winning while you are the one that offers it for free?

It’s your responsibility to payout this bonus since you are the one who set the rules and how to claim this. Claiming that it can be subjected to abuse as basis for not paying it is a vague reason to not actually paying it if there’s no actual abused happened.

You should create a wagering requirements or some sort of limits as safety precautions if you think claiming it consistently based on your guidelines is an “abuse”.

yea ,essentially they are luring people to their site by claiming its 'free crypto' but when someone actually tries to withdraw they wont be able to, most likely

They just want to have active users who might deposit after being lured by their faucets, definitely some of the most predatory practices i have ever seen on a site

[bobstone]

There are quite a few assumptions being made here that don’t really line up with how things actually work. As mentioned, most users are able to use the faucet and withdraw from it daily. That hasn’t changed. The only caveat, as always, is that its use falls under fair use, and there’s some discretion involved in deciding what counts as abuse.

For context, we’ve paid out some very large wins from the faucet in the past, including amounts up to $100,000 USD. That said, not all of the criticism is off base. Suggestions like removing the faucet altogether are fair, and it’s something we’re already looking at as part of a wider overhaul to the bonus system.

Until then, we’ll continue handling things as we always have, aiming to be as fair and consistent as possible. It’s also worth pointing out that the OP’s previous account was banned some time ago for clear bonus abuse.

I understand why people tend to side with the accuser in situations like this, especially given the general perception of casinos. That said, we’ve tried to take a more reasonable approach than most over the years. We’ve kept the faucet system running long after others moved away from it, even if we’re not the most polished or PR-driven operation. We’re still here in a very competitive space, and while we’re not perfect, we’ve always tried to be fair in how we operate.

As to the OP's case, we consider the matter already settled

bobstone, community head, duckdice

[Sirquackalot]

It’s also worth pointing out that the OP’s previous account was banned some time ago for clear bonus abuse.


bobstone, community head, duckdice

Can you please provide evidences of me abusing the bonuses? What kind of bonus I have abused ? and how did you considered this matter settled?

[Mahdirakib]

Until then, we’ll continue handling things as we always have, aiming to be as fair and consistent as possible. It’s also worth pointing out that the OP’s previous account was banned some time ago for clear bonus abuse.

In this case, why hadn't the DuckDice team take any steps on his account before he made the withdrawal from the faucet. OP said that he already wagered a good amount to reach a higher VIP rank. Has the anti-fraud system of DuckDice become so poor that it can't detect previously banned users until they make a withdrawal from the faucet? OP shouldn't receive his withdrawal if he was banned for bonus abuse before. But the DuckDice team should have taken the steps before.

[Sirquackalot]

Until then, we’ll continue handling things as we always have, aiming to be as fair and consistent as possible. It’s also worth pointing out that the OP’s previous account was banned some time ago for clear bonus abuse.

In this case, why hadn't the DuckDice team take any steps on his account before he made the withdrawal from the faucet. OP said that he already wagered a good amount to reach a higher VIP rank. Has the anti-fraud system of DuckDice become so poor that it can't detect previously banned users until they make a withdrawal from the faucet? OP shouldn't receive his withdrawal if he was banned for bonus abuse before. But the DuckDice team should have taken the steps before.

Actually he is lying, I asked for proof and I hope he being a Duck moderatoer will present them, I even used my Bank account to deposit to Duckdice during this period and yet he claim I abuse the bonus system and they banned me, In short I never used duckdice bonus.

[Sirquackalot]

I raised a type 2 flag against Duckdice.io, those who think I am right should support the flag,

link to the flag - https://bitcointalk.org/index.php?action=trust;flag=3520

Edit: Bobstone opposed the flag but didn't dare to provide the evidences that I abused the bonus and that my faucet withdraw was canceled because of this.