Tested withdrawals today. Working fine.
This casino doesn't look like an international casino but it looks like a regional casino based on the language and the design is not a standard one. If you want to be international casino, you have to remove the Chinese writing and another thing again, are you the owner or just a gambler in the site? Because your statement above looks like a gambler in the site and not part of it. It would have been, it has an instant withdrawal and let the gambler's test it and tell you why they found. Or is it a new Casino?
English is the general accepted language we have all over the world, so everyone doing business internationally should carry people others along to have more compliance except if it is made for people in a particular region only, then the use of a central region would be accepted. Sites like this with the aim of carrying the general public or the world at large should use a Central language then will get full participation from people. He might be a marketer assign for the publicity of the program. Whether him or not there is newd to be a proper arrangements that accommodates everyone interested site.