Following further internal verification, we hereby clarify the situation regarding discussions about the BC.GAME eSports Center and related tournaments.
The eSports platform in question is indeed the official BC.GAME platform. Previously, because the eSports website could not be verified through the BC.GAME main mirror verification system, we and our customer service team mistakenly identified it as an unofficial website. We acknowledge the misunderstanding caused and sincerely apologize for the incorrect information provided.
Regarding the tournaments themselves:
The monthly tournament initially did not clearly display an end date. Subsequently, the interface was updated, and the tournament timeline changed accordingly. Some users mistakenly believed the tournament ended in April, when the actual end date was May. We understand the confusion this caused, and that some users mistakenly believed the tournament duration had been unexpectedly extended.
The esports platform operations team has confirmed the following improvements will be implemented:
Add official certification/association to the esports platform
A separate official announcement will be released detailing the extension of the event deadline
Improve communication between the esports platform and BC.GAME's main support channels
We appreciate users raising these issues, as it helps us identify communication and operational problems between different teams.
Moderator, if possible, would you be willing to provide your UID directly? I will submit your account for review.
I appreciate the official clarification and accept your apology regarding the initial, frankly absurd, accusations of “phishing.” It’s nice to see that you finally conducted an investigation. However, I categorically reject your attempt to portray the secret extension of the tournament’s deadline as a “misunderstanding on the part of users.”
Your promotional banner clearly stated “APRIL RANKING.” In the global gambling industry (in accordance with the law)—and by basic human logic—a monthly “April” event ends on April 30 at 11:59 PM. Any reasonable user in the world would logically come to exactly the same conclusion. If your internal schedule was different, you were absolutely required to display those exact dates from day one. Unfortunately, you did not do so, thereby misleading users.
This is not just a typo. I calculated my betting strategy and wagered over $5,000 by the end of April to secure 3rd place. When you changed the ranking dates, you shifted the rules. You were essentially trying to force players to risk thousands of extra dollars just to protect positions they had already earned under the original terms. That is the exact definition of a “bait-and-switch” tactic.
I’m glad to see that you’ve acknowledged the mistake and apologized; I appreciate that, but a standard apology doesn’t reflect the reality of what happened here.
For several days, I was forced to act as your unpaid tester, security analyst, and public relations manager. I had to spend hours gathering evidence, taking screenshots, and publicly explaining to your support team how base URLs and subdirectories work, all while listening to false accusations from your support that I had clicked on “fraudulent links.”
I am providing my UID for review by your management. I expect a resolution commensurate with the severity of this operational failure, namely:
1. Payment of the $3,000 prize for my rightfully earned 3rd place in the April period.
2. The addition of appropriate, substantial compensation in addition to the prize for the unacceptable stress, wasted time, and outright incompetence I had to endure from your team.
Let’s resolve this matter professionally and appropriately so that we can all move forward.
My UID: 94669770
