I was a victim of this circumstance in the past when I was looking for a way to recover some coins I had in one of this exchanges. It was in the telegram platforms, and I actually received some calls claiming to give me help, but at some point I discovered they were trying to defraud me instead of rendering the help I asked for. This is to concord to your findings, most people expose themselves to fraud because they lack some kind of security consciousness. The Internet is not wholly made of good people, there are individuals who have made themselves available to scam others. While looking for help, be very careful, and also know that you don't ask for help everywhere. Bitcointalk is one of the best community you can seek for Bitcoin related challenges, and even at that you need to deep some of your portfolio information secret.
A lot of people will be victims, and another thing is that a lot of scams are taking place on Telegram. They will always want to refer you to Telegram, and if you need help with whatever it is, it is better to look for a more secure source where you will get genuine information. Also, you will see some people acting like a support system just to lure people, and people are falling for it. This is why we all need to be careful, and the internet has its own good side and its bad side, and that is why whatever we are doing in that space, every step should be monitored carefully, and people have lost their coin to things like this.