Blue wallet app reset automatically

[BitMaxz]

You both (promise444c5 and internetional) did not mention what phone model you have; it could be just the phone itself having a bug or issue with any wallet software installed.

I'm using s9+ but I've never experienced a similar issue to all well-known wallets, including Blue Wallet.

If you are using a Chinese phone, I am confident that it is infected. I've never used a Chinese phone, but I've heard that others have had similar issues. Never use the backup seed again after recovering your funds from that wallet because someone may have already accessed your wallet only for Chinese phones or clones.

However, if you have two iPhones or use your iCloud email on another device, your phone may be syncing data to another device when you are online. It happened to me about 6 or 7 years ago while using breadwallet. The phone syncs data from another phone, and when I open my phone, the wallet I created is gone.

That is the problem with iPhones; they overwrite data received from other devices. So this might be your issue.

You better disable iCloud syncing for specific apps like BlueWallet to avoid this issue in the future.

[nc50lc]

The off thing is, you mentioned in the OP that it has a freshly created wallet with zero balance.
While in BlueWallet, if its data (not cache) is totally cleared, it should start without any wallet at all.
Just a blank wallet card with "Add a wallet" prompt.

Or do you mean you created that wallet after the wipe?

No, I didn’t create any wallet.. All I found was a new wallet all of a sudden.

Weird, definitely not the default fresh BlueWallet behavior.
At least you can rule out the probability of the app's data being wiped in this case since it shouldn't have a wallet in that case.

BTW, your first test's result is promising.
I've also tested it and BlueWallet only kept the wallet storage instance that was active when I disabled wallet encryption.
The rest are gone.

So can be this case:
That zero balance wallet must be one of your decoy wallet and while it's open, you've disabled 'wallet encryption' deleting the rest of your plausible deniability encrypted storage(s).

And it looks like it's intended since one of the authors mentioned in this issue that it'll actually do that:
github.com/BlueWallet/BlueWallet/issues/1039#issuecomment-626800193

[internetional]

You both (promise444c5 and internetional) did not mention what phone model you have; it could be just the phone itself having a bug or issue with any wallet software installed.

It can't be the device model. If one device is on iOS and the other is on Android, they can't be the same model.

I'm still leaning towards it being just a coincidence.

An unexpected wallet reset is extremely rare in itself (I've never seen it happen before). And two resets on the same day - that's an incredibly rare combo. So I decided to mention my case here, too 

[promise444c5]

And it looks like it's intended since one of the authors mentioned in this issue that it'll actually do that:
github.com/BlueWallet/BlueWallet/issues/1039#issuecomment-626800193

Fine.. But I’m still quite confused to why removing wallet encryption only retains the current storage. I think an improvement should be made to allow disabling only from the main storage or allowing any existing password with confirmation to retain a specific storage instead .. Or the existing confirmation page should have an addition of “ this action will clear any other existing storage apart from the current if available”..Or turning off password shouldn’t affect other storages, except the current and turning it back on should make it accessible once again until the entire data is being cleared .

I still don’t think I turned it off myself.

If you are using a Chinese phone, I am confident that it is infected. I've never used a Chinese phone, but I've heard that others have had similar issues.

I’m not using a Chinese phone, I mentioned IOS on the thread.. I think you missed that.

[BitMaxz]

It can't be the device model. If one device is on iOS and the other is on Android, they can't be the same model.

I'm still leaning towards it being just a coincidence.

An unexpected wallet reset is extremely rare in itself (I've never seen it happen before). And two resets on the same day - that's an incredibly rare combo. So I decided to mention my case here, too  

Well, for iOS that's not rare since the iCloud keeps data and it always keeps the apps and data up-to-date. If the iCloud is also connected to another iOS device and got the latest data from that app, then it will sync to another iOS device to get the most up-to-date data from iCloud.

It also happens to other apps, not only with crypto wallets. For example, my son uses an iPhone and borrows my Apple ID to download apps like Facebook. He logs in, but after a day, my Facebook account is also logged in, even though I did not log in on his phone. That is why I do recommend disabling iCloud syncing.

Another example: This is a fun fact about my boyish or tomboy friend. S/he had no idea all of his photos were syncing to iCloud and then to her girlfriend's. This friend of mine is a womanizer; he or she takes pictures of himself or herself kissing other girls to demonstrate that he or she is better with the ladies than we are. However, after a while, her girlfriend appears and slaps her.

If you have an Android and this happens in the same app, it could be a bug or a server-side issue. We don't know, but in my experience, I use an automated cleaner that clears app data, which is why any of my wallets have suddenly disappeared and a new one has been created.

Why not try tracing them or logging everything in your Android device? I believe the bug report in developers mode will tell you what happened to your wallet apps.