Gamdom Confiscated $85k

[turnovertiz]

Hello all — first post here.

I’m posting this publicly after exhausting every other avenue and would appreciate people judging this based on the facts and attached evidence.

Background

I was approved for a second account by Gamdom’s Sports Manager, Jay. On my main account, bet splitting (using ~$9k tickets for odds optimisation) had already been allowed. The original issue raised with me was not multiple accounts — it was the structure of bets being placed through multiple tickets.

On the 22nd, Jay instructed me to stop using that betting structure. I complied immediately and continued placing bets on my main account according to the updated instructions. The issue occurred because that updated instruction had not yet been applied elsewhere in time. This is where the accusation against me stops making sense:

If I were intentionally trying to bypass rules, why would I immediately comply on my primary account while simultaneously trying to avoid those same rules elsewhere?

Jay clearly knew about the second account

The screenshots directly contradict any suggestion that the second account was hidden.

I openly discussed accounts with Jay and asked him to check specific accounts regarding withdrawals and account issues.

If he had no knowledge that multiple accounts existed, there would have been no reason for me to clarify which account I was referring to.

He simply checked the account without confusion.

One screenshot also shows my immediate reaction:

"you realise u allowed me to have 2 accounts?"

That was my genuine understanding throughout this process.

The response

Rather than resolving the issue, Gamdom confiscated $85,330.05, including deposited funds, calling them:

"ill gotten winnings"

and stating:

"85,330.05 in your fraudulently bet account will be forfeited."

Attached screenshots include:

betting history and ticket structure
withdrawal requests and balances
balance later showing $0.00
account restrictions afterwards
Biggest red flag

After I informed Jay I intended to go public, I personally watched our Telegram chat history get wiped in real time.

Screenshots now show:

"No messages here yet"

despite previous conversations existing.

Those chats contained discussions around accounts and prior arrangements.

The deletion happened before I was later given the explanation for why my balance had been confiscated and before the focus shifted toward allegations surrounding multiple accounts.

Final question

I’m not asking anyone to blindly take my side.

I’m asking whether confiscating $85,330, including deposits, is a fair outcome where:

a second account had approval
it was openly discussed
I complied immediately
I apologised and offered compromise solutions
and this appears to have been an honest mistake rather than deliberate abuse
Evidence:

https://postimg.cc/gallery/xnd7k00

Please read the screenshots and judge for yourselves.

[ovcijisir]

Have you checked if they have announcement thread or representative on forum? If someone is available then you have some chance to clear put situation with them.

If you want to post pictures please use https://www.talkimg.com/ and ask someone to quote your links, as newbies can't post pictures

[julerz12]

Hello all — first post here.

I’m posting this publicly after exhausting every other avenue and would appreciate people judging this based on the facts and attached evidence.
~snip~

That's a lot of money. Sadly, those guys probably left the forum a long time ago.
Their main account (or at least the OP of their thread) has been offline since April 2020. Someone also pointed out that they no longer have access to the account that made their thread.
There were complaints in the thread itself that went unanswered, so unfortunately for you, OP, your problem won't be resolved here.
You could try posting your complaint on AskGamblers, but don't get your hopes up since they've got 3 unresolved complaints there too.
https://www.askgamblers.com/online-casinos/reviews/gamdom-casino/complaints

[Zwei]

you already had a scam accusation thread about this open: https://bitcointalk.org/index.php?topic=5581720.0
so why are you making a new one? did you lose access to your other account? having duplicated topics is just going to make it harder to follow what's going on.

and this appears to have been an honest mistake rather than deliberate abuse

that's not how gamdom is seeing it tho, and honestly, it would be hard to argue against the usual "we are juts following the terms of service that the player agreed to", as i looked thru the terms, and there are no exceptions for having a second account, even if you get permission or something like that. so they did you dirty by allowing a second account in the first place, whether it was run by your friend or not.

your case is not going to get much attention on the forum since they are not active here, so maybe try making a twitter post about it too.

[Nathrixxx]

This is why we all need to intensify our research before using any centralized platform, some will try to make every possible means to gain public interest and later disappear by disappointing their users without anywhere to trace them, that a platform is being represented here does not guarantee their trustworthiness, anything can happen and we should have it in mind that we are dealing with any site at our own risk.

[Bitcoin_Arena]

There is no point of creating multiple threads regarding the same issue. It's not like if you create ten threads here, then your issue will be resolved. When I read the other thread, it's quite clear that you acknowledge your mistake. You also forcefully fell into the trap by making certain requests yourself. What was the point of all that?