I am writing this post to alert the community and hopefully get the attention of the Crypto-Games.io representative here. The platform is currently withholding my funds and completely ignoring all my communication.
This site crypto-games.io hasn't a representation in bitcointalk forum. I can'y find too much about this casino except a poor rating in trustpilot and 13 complaints resolved in askgambler out of 19 total complaints with only 6 unresolved cases, but most of them are quite old and the casino doesn't seem to pay that much to them. However I saw official representative respond to complaints. Why don't you use askgambler to post your complaint? This is the link:
https://www.askgamblers.com/online-casinos/reviews/crypto-games-io-casino/complaintsWithout a representation here, we can't help you that much. But keep this thread alive and update it frequently. Also you should better attach some screenshots to confirm your complaints with real proofs.