Wallet scam email

[_act_]

When I saw this email just some minutes ago, I know it was a scam because I do not expect any team from a noncustodial wallet to send me any email, but scammers did it.

When I noticed the difference between open source wallets and close source wallets few years ago, I stopped using Coinomi as they moved from open source to close source and this has been more than 4 years ago that I have not been using the wallet, but I saw scammers sent me an email today about the wallet.

This is the email:

 


If you click on the link on the email, it will take you to your browser to update your seed phrase
 


I stopped because I know if I put my seed phrase there, the scammers will see it and they will steal all my coins.

This scam is very old already, I do not think people should not know about it by now, but for the sake of our new members, I post this so that they can learn and know about this scam.

[MisFoxie]

The most funny thing I saw today is updating recovery phrase. It's like scammer pretending like bank officer call customer to get their card details. The most important thing in a wallet is recovery phrase which can never be updated.

[_act_]

The most funny thing I saw today is updating recovery phrase. It's like scammer pretending like bank officer call customer to get their card details. The most important thing in a wallet is recovery phrase which can never be updated.

I do not think it is like a someone pretending to be a bank officer because banks can have customer care, although which I know they do not just call people, but wallet do not have any customer care that I am expecting or maybe Coinomi is having such custome care which I do not know of as I do not continue to use the wallet, but since I have been using Electrum, there is no customer care. I understand you, those banks scam also can easily be avoided.

[vv99]

When I saw this email just some minutes ago, I know it was a scam because I do not expect any team from a noncustodial wallet to send me any email, but scammers did it.

When I noticed the difference between open source wallets and close source wallets few years ago, I stopped using Coinomi as they moved from open source to close source and this has been more than 4 years ago that I have not been using the wallet, but I saw scammers sent me an email today about the wallet.

This is the email:

https://talkimg.com/images/2026/06/26/U1xRu9.jpg   https://talkimg.com/images/2026/06/26/U1xt4a.jpg


If you click on the link on the email, it will take you to your browser to update your seed phrase
https://talkimg.com/images/2026/06/26/U1xTNN.jpg   https://talkimg.com/images/2026/06/26/U1xzxo.jpg


I stopped because I know if I put my seed phrase there, the scammers will see it and they will steal all my coins.

This scam is very old already, I do not think people should not know about it by now, but for the sake of our new members, I post this so that they can learn and know about this scam.

A few years ago I got caught by a very simple scam, so I agree that these warnings are still useful.

Someone sent an NFT to my wallet, and the image on it said something like “claim 500 ORCA”. I already had some experience with crypto then, so I didn’t think of myself as a total beginner. I even had a bad feeling about it, but still clicked to check it.

That was the mistake. I approved the transactions it showed me and my wallet got drained. I lost some NFTs and some coins too.

After that it looks obvious, but in the moment people can still make stupid mistakes. So I don’t think these threads are only for complete beginners. Sometimes even people who know better need a reminder.

[Amphenomenon]

The most funny thing I saw today is updating recovery phrase. It's like scammer pretending like bank officer call customer to get their card details. The most important thing in a wallet is recovery phrase which can never be updated.

I do not think it is like a someone pretending to be a bank officer because banks can have customer care, although which I know they do not just call people, but wallet do not have any customer care that I am expecting or maybe Coinomi is having such custome care which I do not know of as I do not continue to use the wallet, but since I have been using Electrum, there is no customer care. I understand you, those banks scam also can easily be avoided.

One thing for sure banks or other platforms including wallets do not call customers and request them to enter password, pin or send phrase. This is something used majorly or only by scammers.

When one is required to enter their seed phrase after issue or interacting like this it's a scam and there are others ways also, in fact it's a scam anytime you are being requested to provide something as sensitive as this or even other important information or data's.

[PostQuantumBTC]

When one is required to enter their seed phrase after issue or interacting like this it's a scam and there are others ways also, in fact it's a scam anytime you are being requested to provide something as sensitive as this or even other important information or data's.

Yes, it is a scam when the scammer is requesting you to enter sensitive information like seed phrase which is the commonest or enter private key or what that can be used to steal bitcoin from the person, but another one the scam can do is to give the person a link that he can download something which would be a malware that can affect your phone or computer for the scammer to see the sensitive information which can be used against the person.

[MisFoxie]

The most funny thing I saw today is updating recovery phrase. It's like scammer pretending like bank officer call customer to get their card details. The most important thing in a wallet is recovery phrase which can never be updated.

I do not think it is like a someone pretending to be a bank officer because banks can have customer care, although which I know they do not just call people, but wallet do not have any customer care that I am expecting or maybe Coinomi is having such custome care which I do not know of as I do not continue to use the wallet, but since I have been using Electrum, there is no customer care. I understand you, those banks scam also can easily be avoided.

Maybe I made it too short for you to understand sorry for that. By the line ^{It's like scammer pretending like bank officer call customer to get their card details.} i mean:- Scammer who target bank users sometimes pretend to be a official customer service call bank user and give warning like your account is frozen if you want to unfreeze it you need to give information, they mainly want card details or otp which should be private. In your case scammer emailed you when you click the link it say you wallet has been connected to other account then ask to give recovery phrase which is also should be private that's why I thought both case identical.

[michellee]

I stopped using Coinomi few years ago and moves to other wallets. Yes, the scammers tried to contact you and tricked you but you aware of them. But they do not stops and search for other targets that will be easily to scam.

Maybe you are just a random target which receiving their email because they can do that and see the result. Scammers will trying so many ways to trick their target and if we are not careful, we might be the next target.

[ultrloa]

When I saw this email just some minutes ago, I know it was a scam because I do not expect any team from a noncustodial wallet to send me any email, but scammers did it.

When I noticed the difference between open source wallets and close source wallets few years ago, I stopped using Coinomi as they moved from open source to close source and this has been more than 4 years ago that I have not been using the wallet, but I saw scammers sent me an email today about the wallet.

This is the email:

 


If you click on the link on the email, it will take you to your browser to update your seed phrase
 


I stopped because I know if I put my seed phrase there, the scammers will see it and they will steal all my coins.

This scam is very old already, I do not think people should not know about it by now, but for the sake of our new members, I post this so that they can learn and know about this scam.

The questionable part there is on where that scammers get your email, because if there's something like that happen meaning there's a platform on where you signed up our email experience data breaching or even worst they sold the details of their past clients.

This is quiet dangerous for those people don't have experience or knowledge on how to deal with this attempts.

But for those people have experience they will provably laugh when they read that update of their recovery phrase, since its obvious scam or hacking attempt.

[Majestic-milf]

The most funny thing I saw today is updating recovery phrase. It's like scammer pretending like bank officer call customer to get their card details. The most important thing in a wallet is recovery phrase which can never be updated.

Exactly. I'm beginning to think that scammers are running out of ideas to be creative so they opt for shabby patterns and hope someone unsuspecting falls for it. So out of the four years Op stopped using it, they chose to send such an email so it might look like they care about their customers. Such a lame attempt. I'm just bothered that they won't stop despite the fact that people are now getting smarter and can detect their scamming patterns.

[joniboini]

Exactly. I'm beginning to think that scammers are running out of ideas to be creative so they opt for shabby patterns and hope someone unsuspecting falls for it.

I mean why would they bother with creativity in the first place? Unless you have a dedicated target that you know for sure own a billion $ in crypto, you wouldn't spend a ton of time and money trying to make your scams looks legit, especially with AI these days. They always target users with a lack of knowledge, awareness, and so on. Even if they send some emails to a experienced users they know 99.9% of the time their attempt would go nowhere. That 1% or something is where they made money from.

[JiiBs]

If you click on the link on the email, it will take you to your browser to update your seed phrase
 

I stopped because I know if I put my seed phrase there, the scammers will see it and they will steal all my coins.

This scam is very old already, I do not think people should not know about it by now, but for the sake of our new members, I post this so that they can learn and know about this scam.

It the normal script, just rebranded and thrown to a bunch of users with hopes that someone might be anxious and fall for it. I wouldn’t be surprised if someone becomes a victim of this scheme.

It might have looked harmless but, once the start requiring you to update your recovery phrase, that’s always a step better not taken. The site would definitely be mirroring whatever you are putting out right to the scammers. It doesn’t matter if you’ve got any coin on it or not but, better not to be that curious and input those phrases.

[Karl_3000]

I'm beginning to think that scammers are running out of ideas to be creative so they opt for shabby patterns and hope someone unsuspecting falls for it.

There are still new scam, but the scammers know that after awhile has passed, the old scam can still have used to trick the new people that do not know about the scam before.

So out of the four years Op stopped using it, they chose to send such an email so it might look like they care about their customers. Such a lame attempt. I'm just bothered that they won't stop despite the fact that people are now getting smarter and can detect their scamming patterns.

Coinomi does not require email registration because it is a noncustodial wallet, I think it is just a random email sent to people.

[tbct_mt2]

When I saw this email just some minutes ago, I know it was a scam because I do not expect any team from a noncustodial wallet to send me any email, but scammers did it.

You mentioned about Coinomi wallet below but at this sentence you were wrong and incorrect.
Coinomi is not a non custodial wallet according to this wallet scrutiny review site.
https://walletscrutiny.com/?platform=allPlatforms&page=0&query-string=coinomi

Non custodial or custodial wallet, if they send you email, you must stop at this, and double check with announcement at their website or social media. If there is no similar announcement on their channels, and you only received it in email, it's a red flag of possible scam and phishing email.

[MarryWithBTC]

The most funny thing I saw today is updating recovery phrase. It's like scammer pretending like bank officer call customer to get their card details. The most important thing in a wallet is recovery phrase which can never be updated.

it's funny, the scammer will ask for your card details, after calling for them, they will now ask you "which bank please". It's there you'll know that you are in the wrong hand . How can a bank officer not know the bank of which credit card it is updatin.

Op, you tried bringing this here. Even as cheap as the scam is, some new comers could still fall for it.

[Perfectbaby]

Whenever I get such mail I wouldn't be that fooled to click on whatever they send to me because I know that is scam and anyone who do not know about this scheme could likely fall victim to it so easily especially those who do not know about the method which they are using to operate, and new users are the people who could likely fall victim because they will be desperate to rush to proceed with whatever the scammer needed.

[_act_]

You mentioned about Coinomi wallet below but at this sentence you were wrong and incorrect.
Coinomi is not a non custodial wallet according to this wallet scrutiny review site.
https://walletscrutiny.com/?platform=allPlatforms&page=0&query-string=coinomi

Non custodial or custodial wallet, if they send you email, you must stop at this, and double check with announcement at their website or social media. If there is no similar announcement on their channels, and you only received it in email, it's a red flag of possible scam and phishing email.

Walletscrutiny has way they prefer not to called a wallet noncustodial, but not custodial either. The last time I check for Metamask on the site, I think I saw something like that also that it is not a noncustodial wallet. Sometimes what makes the bday thinks like this is because the wallet is close source and they so not have evidence that the wallet does not have a backdoor.

Coinomi wallet will generate seed phrase for you which is the backup which is the reason I posted that it is noncustodial wallet. You can download the wallet for you to understand what I am saying. It is not a noncustodial wallet, but some people may argue that because it is not open source.

[Felicity_Tide]

~snip

This scam is very old already, I do not think people should not know about it by now, but for the sake of our new members, I post this so that they can learn and know about this scam.

What I find really confusing is how they managed to figure out that you were once a user of such type of wallet.
I don't just want to believe that it's a random attempt to scam someone random, but who knows?, scammers can literally attempt anything, especially when there's a leak info somewhere. And sometimes, we aren't aware of how much of our personal information is available on the internet, or in the hands of certain platforms that we unwillingly subscribe to. And as for the scam,  'updating recovery phrase' is a very dumb technique, but I won't surprise if some people still end up falling victim because the last time I checked, not all internet users are  digital literate. Op, you've done well by sharing this info.

[tbct_mt2]

Walletscrutiny has way they prefer not to called a wallet noncustodial, but not custodial either. The last time I check for Metamask on the site, I think I saw something like that also that it is not a noncustodial wallet. Sometimes what makes the bday thinks like this is because the wallet is close source and they so not have evidence that the wallet does not have a backdoor.

Coinomi wallet will generate seed phrase for you which is the backup which is the reason I posted that it is noncustodial wallet. You can download the wallet for you to understand what I am saying. It is not a noncustodial wallet, but some people may argue that because it is not open source.

I am sorry.

I did not realize that I confused myself when typing that post.

WalletScrutiny marks Coinomi wallet as "No source" that means that wallet is close source, and not reproducible. I did not know why I made the mistake, the wallet is non custodial like you confirmed but it is close source.

[Rikafip]

What I find really confusing is how they managed to figure out that you were once a user of such type of wallet.
I don't just want to believe that it's a random attempt to scam someone random, but who knows?

Why do you find it hard to believe that it's just a random scam attempt? I mean, it's not like they're sending physical letters, so it cost them money.

He probably used that email address for something crypto related. That information got hacked or sold, and that's how he ended up receiving this scam email.