Everyone, please be careful not to use the BetFury platform!

[Godzill5]

I've got your account ID, but I also noticed that you've made your complaint to ContestHunters, https://contesthunters.com/disputes/12

Do you mind to stick to CH and let the investigation meet their verdict there instead of here? I'll ask BetFury to cooperate and answer to questions there.

I'm sorry, but I didn't know which method would be faster, so I filed appeals through multiple channels. If it's processed faster here, I can withdraw my appeal from ContestHunters.

Do you mind to tell us which other channel is it that you raise appeals aside from this forum and CH? AskGamblers? CasinoGuru?

Actually, raising to multiple platform at once will only slow down things instead of make it faster because casino's representatives will have to attend and handle each cases, and things can get complicated when those accounts are not handled by one same person, as it would mean multiple inquiries made to compliance departments by each staff assigned to the platform, and I believe you can understand the complication that occur.

There won't be any others. I know that having too many would just complicate things; I just want to solve the problem simply and efficiently!Since the Betfury team hasn't responded to me yet, I don't know if the matter is being handled. Thank you so much for your help!

[holydarkness]

There won't be any others. I know that having too many would just complicate things; I just want to solve the problem simply and efficiently!Since the Betfury team hasn't responded to me yet, I don't know if the matter is being handled. Thank you so much for your help!

Got it, I'll try to encourage them to engage in CH and reply to your case there. You do aware that once a verdict is made in ADR platform, it is final and binding; that you're not allowed to jump from one ADR to another, until you find one that side with you and perceive that as the only verdict that apply?

[Godzill5]

There won't be any others. I know that having too many would just complicate things; I just want to solve the problem simply and efficiently!Since the Betfury team hasn't responded to me yet, I don't know if the matter is being handled. Thank you so much for your help!

Got it, I'll try to encourage them to engage in CH and reply to your case there. You do aware that once a verdict is made in ADR platform, it is final and binding; that you're not allowed to jump from one ADR to another, until you find one that side with you and perceive that as the only verdict that apply?

Okay, I hope that based on your feedback, the Betfury team will handle this matter fairly and promptly! Thank you again!

[holydarkness]

Got it, I'll try to encourage them to engage in CH and reply to your case there. You do aware that once a verdict is made in ADR platform, it is final and binding; that you're not allowed to jump from one ADR to another, until you find one that side with you and perceive that as the only verdict that apply?

Okay, I hope that based on your feedback, the Betfury team will handle this matter fairly and promptly! Thank you again!

Noted, I'll try to reach my BetFury's contact and see if they're willing to cooperate with ContestHunters as a binding mediator, as you've given your consent. Please hold a little.

[Godzill5]

Got it, I'll try to encourage them to engage in CH and reply to your case there. You do aware that once a verdict is made in ADR platform, it is final and binding; that you're not allowed to jump from one ADR to another, until you find one that side with you and perceive that as the only verdict that apply?

Okay, I hope that based on your feedback, the Betfury team will handle this matter fairly and promptly! Thank you again!

Noted, I'll try to reach my BetFury's contact and see if they're willing to cooperate with ContestHunters as a binding mediator, as you've given your consent. Please hold a little.

holydarkness,This BetFury is really a fucking waste of time. It’s been many days now, and they’re still acting like nothing happened. I said I’d cooperate fully and go through a fair trial on CH—and what happened? I’ve sent multiple emails to this team’s risk management team—it’s been days, and I haven’t received a single reply. This is absolute bullshit. CH left you a message, but you probably didn’t see it. It’s been days, and you’re still pretending you don’t know anything. If I can’t get my $3,000 back, so be it. Everyone, please steer clear of BetFury. I don’t know what they’re so nervous about. Can’t they even come up with an excuse to reply to me this time?
holydarkness，I don't think they'll dare to handle this fairly. I don't know if they've responded to you yet, but if they can't resolve this, I'll expose this company so everyone can stay away from this platform!

[Godzill5]

Isn't it always "funny" how casino sites change the narrative over and over again. I mean we haven't seen proof of the email or something like that (maybe it's better to add some screenshots uploaded here: talkimg.com) but yeah, going from multiple account to then arbitrage betting (advantage play) is kinda odd.
I mean, what is it? Does he have multiple accounts or did he make unwanted bets in the bookie section? These 2 things aren't really similar, aren't they?
Man I wish their rep would reply here for a change, might be interesting what they have to say about this.

For all these days, Betfury hasn’t dared to reply to me. I’ve actively sent them my email address, but I still haven’t received a single response. They probably can’t find a reason to reply to me. Their terms and conditions are terrible. This is the first time I’ve encountered something like this. They don’t reply on CH either, and they haven’t dared to reply to the many emails I’ve sent. I really want everyone to see this company for what it is.

[holydarkness]

Noted, I'll try to reach my BetFury's contact and see if they're willing to cooperate with ContestHunters as a binding mediator, as you've given your consent. Please hold a little.

holydarkness,This BetFury is really a fucking waste of time. It’s been many days now, and they’re still acting like nothing happened. I said I’d cooperate fully and go through a fair trial on CH—and what happened? I’ve sent multiple emails to this team’s risk management team—it’s been days, and I haven’t received a single reply. This is absolute bullshit. CH left you a message, but you probably didn’t see it. It’s been days, and you’re still pretending you don’t know anything. If I can’t get my $3,000 back, so be it. Everyone, please steer clear of BetFury. I don’t know what they’re so nervous about. Can’t they even come up with an excuse to reply to me this time?
holydarkness，I don't think they'll dare to handle this fairly. I don't know if they've responded to you yet, but if they can't resolve this, I'll expose this company so everyone can stay away from this platform!

Sorry that I have to be absent for couple of days, I am not well and currently has been hospitalized [again] and my doctors [plural] is trying to figure out the root of my digestive issue and days in hospital can be exhausting.

I get that you've wrote to their risk team on July 1st, to get your case retried, just now. They have not replied with anything yet? Perhaps give them few more days. It's weekend, so I tend to leave my contacts to their own time. I'll try to nudge them tomorrow.

[Godzill5]

Noted, I'll try to reach my BetFury's contact and see if they're willing to cooperate with ContestHunters as a binding mediator, as you've given your consent. Please hold a little.

holydarkness,This BetFury is really a fucking waste of time. It’s been many days now, and they’re still acting like nothing happened. I said I’d cooperate fully and go through a fair trial on CH—and what happened? I’ve sent multiple emails to this team’s risk management team—it’s been days, and I haven’t received a single reply. This is absolute bullshit. CH left you a message, but you probably didn’t see it. It’s been days, and you’re still pretending you don’t know anything. If I can’t get my $3,000 back, so be it. Everyone, please steer clear of BetFury. I don’t know what they’re so nervous about. Can’t they even come up with an excuse to reply to me this time?
holydarkness，I don't think they'll dare to handle this fairly. I don't know if they've responded to you yet, but if they can't resolve this, I'll expose this company so everyone can stay away from this platform!

Sorry that I have to be absent for couple of days, I am not well and currently has been hospitalized [again] and my doctors [plural] is trying to figure out the root of my digestive issue and days in hospital can be exhausting.

I get that you've wrote to their risk team on July 1st, to get your case retried, just now. They have not replied with anything yet? Perhaps give them few more days. It's weekend, so I tend to leave my contacts to their own time. I'll try to nudge them tomorrow.

I’m sorry to bother you, and I hope you get well soon. Yes, I’ve done exactly what the BetFurt team told me to do, but it’s been almost a week and I haven’t heard back at all! I really don’t understand why they aren’t responding promptly when a customer has a problem—it’s really upsetting. Once again, I wish you a speedy recovery!

[holydarkness]

Sorry that I have to be absent for couple of days, I am not well and currently has been hospitalized [again] and my doctors [plural] is trying to figure out the root of my digestive issue and days in hospital can be exhausting.

I get that you've wrote to their risk team on July 1st, to get your case retried, just now. They have not replied with anything yet? Perhaps give them few more days. It's weekend, so I tend to leave my contacts to their own time. I'll try to nudge them tomorrow.

I’m sorry to bother you, and I hope you get well soon. Yes, I’ve done exactly what the BetFurt team told me to do, but it’s been almost a week and I haven’t heard back at all! I really don’t understand why they aren’t responding promptly when a customer has a problem—it’s really upsetting. Once again, I wish you a speedy recovery!

They've been nudged on CH, and they promptly reached me personally. The reason of the lack of response is a minor technical difficulties, they're currently trying to find a way around it, and I am proposing a simpler one. Please hold.

[AHOYBRAUSE]

Just saw their reply on contesthunters where you mediate and its's actually hilarious:

Following a detailed review by our Risk Team, your account activity was found to contain patterns consistent with prohibited sportsbook practices. This included repeated betting on falling lines, attempts to capture temporarily incorrect or inflated odds, and activity indicative of arbitrage betting. Our review also identified multiple instances where bets were placed on the same live events in an attempt to secure the most favorable available odds, with some of these bets being automatically rejected by the system.

Based on these findings, the account was restricted in accordance with Sections 6.1, 6.3, and 6.4.3 of the Sportsbook Rules, as well as Section 6.3 of the General Terms and Conditions.

I mean, wtf is this? Are players not allowed to bet on falling lines?? And you are not allowed to place bets on the same event? I mean what kind of business are they running? This is one of the worst excuses I have read so far in here. If he lost his bets it's not a problem. But oh no, he won, he must have done something bad. HUGE red flag.

[holydarkness]

Just saw their reply on contesthunters where you mediate and its's actually hilarious:

Following a detailed review by our Risk Team, your account activity was found to contain patterns consistent with prohibited sportsbook practices. This included repeated betting on falling lines, attempts to capture temporarily incorrect or inflated odds, and activity indicative of arbitrage betting. Our review also identified multiple instances where bets were placed on the same live events in an attempt to secure the most favorable available odds, with some of these bets being automatically rejected by the system.

Based on these findings, the account was restricted in accordance with Sections 6.1, 6.3, and 6.4.3 of the Sportsbook Rules, as well as Section 6.3 of the General Terms and Conditions.

I mean, wtf is this? Are players not allowed to bet on falling lines?? And you are not allowed to place bets on the same event? I mean what kind of business are they running? This is one of the worst excuses I have read so far in here. If he lost his bets it's not a problem. But oh no, he won, he must have done something bad. HUGE red flag.

The case got retried after OP submitted their KYC and according to dispute resolution progress on CH [that I directly mediate], the account is now fully returned to OP after reevaluation and all restriction has been lifted.

I'd appreciate it so much if OP can confirm this, Godzill5? It will greatly help us mark this case as resolved here and there.

[Godzill5]

Just saw their reply on contesthunters where you mediate and its's actually hilarious:

Following a detailed review by our Risk Team, your account activity was found to contain patterns consistent with prohibited sportsbook practices. This included repeated betting on falling lines, attempts to capture temporarily incorrect or inflated odds, and activity indicative of arbitrage betting. Our review also identified multiple instances where bets were placed on the same live events in an attempt to secure the most favorable available odds, with some of these bets being automatically rejected by the system.

Based on these findings, the account was restricted in accordance with Sections 6.1, 6.3, and 6.4.3 of the Sportsbook Rules, as well as Section 6.3 of the General Terms and Conditions.

I mean, wtf is this? Are players not allowed to bet on falling lines?? And you are not allowed to place bets on the same event? I mean what kind of business are they running? This is one of the worst excuses I have read so far in here. If he lost his bets it's not a problem. But oh no, he won, he must have done something bad. HUGE red flag.

The case got retried after OP submitted their KYC and according to dispute resolution progress on CH [that I directly mediate], the account is now fully returned to OP after reevaluation and all restriction has been lifted.

I'd appreciate it so much if OP can confirm this, Godzill5? It will greatly help us mark this case as resolved here and there.

Yes, I’ve had my account restored, and the money has been returned to me in full. It’s precisely because of responsible moderators like you that the community is able to better protect players’ rights. The whole incident left me feeling particularly upset. Even now that the issue has been resolved, the Betfury team hasn’t even offered a basic apology. Thankfully, thanks to you, many unfair rulings against players have been corrected. Thank you once again, and I hope you’ll recover to your best health every day.

[Godzill5]

Just saw their reply on contesthunters where you mediate and its's actually hilarious:

Following a detailed review by our Risk Team, your account activity was found to contain patterns consistent with prohibited sportsbook practices. This included repeated betting on falling lines, attempts to capture temporarily incorrect or inflated odds, and activity indicative of arbitrage betting. Our review also identified multiple instances where bets were placed on the same live events in an attempt to secure the most favorable available odds, with some of these bets being automatically rejected by the system.

Based on these findings, the account was restricted in accordance with Sections 6.1, 6.3, and 6.4.3 of the Sportsbook Rules, as well as Section 6.3 of the General Terms and Conditions.

I mean, wtf is this? Are players not allowed to bet on falling lines?? And you are not allowed to place bets on the same event? I mean what kind of business are they running? This is one of the worst excuses I have read so far in here. If he lost his bets it's not a problem. But oh no, he won, he must have done something bad. HUGE red flag.

Thank you so much for speaking up for me. Thanks to your efforts, they reinstated my account and refunded my money. There’s nothing I can do—they’re the ones who set the rules. As an ordinary player, I’m grateful to have you all here to help us resolve these issues.