This type of regulation will probably result in the improvement of the gambling industry, and I wish more countries would follow this instead of thinking about banning gambling, because gambling addiction has become rampant and already out of control.
A complete ban on the gambling industry benefits no one: the regulator doesn't receive taxes, the owner doesn't make a profit, citizens don't get jobs, gamblers don't get their game. And healthcare workers don't get their patients.
https://sigma.world/news/jresponsible-gambling-betting-customer-experience/“In this context, tools such as deposit limits, loss limits, temporary breaks and self-exclusion mechanisms have become part of the customer journey. When signs of vulnerability are identified, customer support can direct users to organisations specialising in psychological support and treatment for gambling addiction.
This could prove to be a very effective tool for controlling gamblers, as it would allow them to limit their behavior and protect them from their own harmful effects (excessive gambling and uncontrolled spending). I wonder if casinos could abuse such mechanisms, as they could also restrict lucky gamblers. For example, they could use such a control tool when a gambler is "suspended" (temporarily banned) from gambling due to excessive luck and frequent winnings.
Also, the weak point of this "control tool" is that a gambler can simply move to another casino and continue gambling there. How can this be addressed? Create a shared registry between all casinos, with information automatically shared between them. If a gambler who has "exceeded their limits" attempts to play at another casino, they will be temporarily banned from the new platform. What would happen then? Should all gamblers be forced to use KYC and enter the casino using a passport \ ID?
The director explained that the objective is to build a relationship based on trust and support, free of judgement, while providing resources to help players maintain control over their gambling activity.
Casinos are simply beginning to realize that it's unprofitable to "squeeze every last drop of cash" out of gamblers, and that it's more profitable to keep them hooked so they can bring their money back to the casino periodically. Because a gambler with an addiction will give money to a medical center, not a casino, and it is more profitable not to bring gamblers to this condition.