Thank you all so much! Was I able to get my funds back from FF!I went through an additional identity verification process with FF, and they returned my BTC!
It's good to know that you got your funds back after making you go through hell with KYC verification. This is more of a reminder to you not to use FixedFloat in the future for your swaps. There are some that will never ask for KYC verification while holding your funds hostage.
You can not update the title of the thread as "resolved" and/or lock since it has served its purpose.
Happy to see that the OP got his funds back to him, even though he went through so much as I was observing this topic before. Thanks to all our community who helped and guided him.
I strongly agree that the title of this thread should remain like this since it wasn’t the customer’s fault and everyone should know that it’s risky using this platform in the future.
Probably it will save some people who are willing to exchange larger assets to avoid it. They are not even documenting anything about the confiscated funds due any reason, I am not sure how legitimate is this platform, but one user’s experience sometimes is enough to clear up things.
