~snip~ An official complaint has already been dispatched to the Anjouan Gaming Board and posted on LCB. I am posting this here to warn the crypto community: Thunderpick is misappropriating player funds and locking accounts to hide evidence.
At first, I wasn't sure which Thunderpick casino you were referring to. I only knew Thunderpick.io which operates under Curacao gaming license. But then I found out that the mirror site (Thunderpick.gl) of Thunderpick.io is operated under Anjouan gaming license. I have never seen any casinos that have a different gaming license for the mirror domain.
Anyway, Thunderpick team is completely inactive here. We have seen some complaints against them here in the last few months. It will be good if you add some evidence here to make the accusation valid. You have already reached the appropriate team with your complaints. Don't forget to give us the final update here.