After a thorough investigation into what happened:
The member in question was found to have engaged in bonus abuse in the following games: Dragon Kingdom Eyes of Fire™, Cash Elevator, and Snakes and Ladders Megadice.
The member accumulated free spins while the bonus was active and used them after the bonus had been cancelled to generate winnings.
Therefore, the account has been permanently suspended, and the deposit will not be returned.
Thank you for your attention.
Correct, I played Dragon Kingdom Eyes of Fire™, Cash Elevator, and Snakes and Ladders Megadice
1st at all you lie! please provide logs to public of my spins!
fact #1 I haven't ACCUMULATED FREE SPINS!!!!!!!
fact #2 Dragon Kingdom Eyes of Fire™ doesnt have Free spins and bonus games at all
fact #3 I havent had any active bonus games at all when I lost my 1st deposit.
fact #4 I played many casinos, and some of them has infinity reload bonuses or like 1st, 2nd, 3rd deposit bonus. So, if your spins are not settled, you cannot pretend to new bonus deposit and your old wager will be still active. So any active bonus game is UNSETTLED spin.
fact #5 anyway Bonus game purchased by bonus balance or got by spin that used bonus balance pays you with BONUS money.
fact #6 Cash Elevator, and Snakes and Ladders Megadice have bonus games, and I have had them and played during 1st deposit if got them. On some bet value spins I haven't have any bonus games at all, thats why after I got luck with Dragon Kingdom Eyes of Fire™ I back to other games and tried to catch this bonus games, because somewhere I have made maybe 200-300 spins without bonus. Obviously I expected to get luck after this.
STOP LIE!
The member accumulated free spins while the bonus was active and used them after the bonus had been cancelled to generate winnings.
I wonder, given that what you just wrote is a complete lie, how do you even plan to stay here and work? Your words are worth nothing. I didn’t have a single active bonus game when my balance hit 0 after my first deposit. Whoever gave you this information needs to stop drinking alcohol or using drugs during working hours!
Please provide to local Mediators or better in public my game logs where I started game with FREE SPINS as YOU STATED! REJECTING OF PUBLICATION MY LOGS YOU JUST PROVE THAT YOU LIE!
Its literally imposible! I can state that personally you haven't checked and see logs of my spins.
Stop tarnish your reputation. I understand that you don't like it when people give you advice, but maybe you could just admit that your colleague came to the wrong conclusion. It's never too late to admit your mistakes. I dont need apologies, just open my account and let me withdrawal my balance.
