Scammed by Rollbit

[quaiom]

hello

i have scammed on 760 USD

I signed up on their site

played in the casino
made a couple of withdrawals

Then I placed a few sports bets and won they processed the payouts.

Today, I placed a $400 bet and won. I requested a $ 260 withdrawal, but then I received a verification request. Afterward, I was asked in the chat what other accounts I had on the platform; I replied "none," and was met with silence.



https://prnt.sc/Whgpucag-GbX

https://prnt.sc/_MVZvpO1BeCi

[Mahdirakib]

This is a common issue at Rollbit. Most probably the real issue is related to your betting activity. And you will finally learn that the odds provider has detected suspicious betting pattern on your account. Normally, other Betby provider sportsbooks accuses the users of arbitrage or value betting. But Rollbit starts it with multiple accounts claim. It will be better to reach the complaints team of Rollbit since they don't cooperate with the mediators.

28. COMPLAINTS
28.1 If You have a complaint to make regarding our services, You may contact our customer support via Live Chat or by email on support@rollbit.com, or contact us directly on complaints@rollbit.com .

It may also take a long time to get a response from Rollbit complaints team. And they won't share any evidence with you as well. It will be better if you add the screenshot of your bets here.

[holydarkness]

Your complaint on ContestHunters - https://contesthunters.com/disputes/16 has been answered. I'll appreciate if we can shift the ongoing discussion there as it will be quite tiring to double update two platform for one same case, simultaneously.

If I may add what's said on CH, if you want to, I think you can "expedite" the process by directly writing to compliance@rollbit.com and explain that your account is blocked, you don't have other account, and ready for KYC. I mean, basically that's where it's gonna end anyway.

[quaiom]

https://prnt.sc/d7vR5euowYL-

my bets. only when i win last bet and try withdrwal i was blocked

[holydarkness]

https://prnt.sc/d7vR5euowYL-

my bets. only when i win last bet and try withdrwal i was blocked

Again, their question of multi-acc is their blanket statement to invite players to do KYC, so they can proceed with the investigation of the account and the bets. You're not going anywhere if you do not address the KYC requirement, that will let them begin their investigation.

[quaiom]

i already done kyc https://prnt.sc/qkXdbpKp71hM

is any chance to withdraw money from that site ? they ghosting me in live support now