AI dealers — the next big change for online casinos?

[angrybirdy]

Why would anybody be tipping a robot? I don't see a single reason. Afaik the point of the tipping culture is hospitality provided by the service person, now what 'extra' do you expect from robot!?

In certain regions, tipping becomes a habit so they will throw in some chips irrespective of who is on the other side. I am not very familiar with online live games, even though it is kind of very popular in our country and now it's not.

AI dealers can become so realistic over the period of time, so yeah it is a possibility that table managers will no longer have jobs, and one more to add to the list the AI will potentially replace in the future.

Just like here in our country, many dealers didnt receive a better compensation and often depend on tips from their clients who win. So basically, if a regular client wins, it is automatically for them to reward their agents with monetary tip which is two or even three times higher than the agent's monthly salary. that means if AI replaces our human casino agents, possible it could lead to widespread layoffs due to redundancy of work, which would cause a serious economic problem, especially at this time when seeking or having a better job hiring is difficult to find and secure. Losing these jobs would make it significantly harder for many individuals (including us) and families to meet their daily expenses and financial obligations in their life.

[danherbias07]

I also dont get how AI dealer would imitate emotions while talking. All the AI that I talk to speak in same calm manner. When talking to bots or AI (usually it is support or my questions to AI) I quickly get used to its same tone. It is easy to notice that you are speaking not with a real person. And that always disappoints me.

Yeah, that's true. We already know the tone of those AIs, and it gets easier to notice when you hear them all the time. There's a noon-time show here in our country which uses AI in most of their programs, and you will always hear the robotic way they talk. It comes from the computer, and it will be difficult to mimic real human speech, so it is noticeable.

But back to the point. I don't understand why a dealer will lose his/her job just because the gambling owner wants to pay less. The gambling industry is so damn big in this era, and profits are off the roof. They don't need to get cheap with it. Dealers who could really make their gamblers happier and make them come back because of them should stay the same.

[r_victory]

This could even become a trend, since it would cut costs and boost profits. But I admit I enjoy dealing with people; interacting with a real croupier is pleasant because it creates the feeling of being in a brick-and-mortar casino (something prohibited in my country) and also provides some company during a night of betting. 

[red4slash]

This could even become a trend, since it would cut costs and boost profits. But I admit I enjoy dealing with people; interacting with a real croupier is pleasant because it creates the feeling of being in a brick-and-mortar casino (something prohibited in my country) and also provides some company during a night of betting. 

This can be a split for me because there will definitely be gamblers who like where AI becomes a dealer especially those who do not like a lot of talk and silence but on the one hand there will still be gamblers who do like to be in the crowd because some gamblers play in casinos because they also like direct interaction and service because if only gambling accompanied by AI in the casino then they can still play games on the site should be because it is not much different (although maybe the pattern is different but looks the same).

I have never visited a casino but if indeed I have the opportunity to play in a casino then of course I also want to feel how it is served directly in the gambling that I do so that when it is replaced with AI then there may be a consideration because why go all the way to the casino when we are only treated to AI as a service although maybe it will also add to the experience but the excitement may be a little less.

[leonair]

At first I thought: no way. The human dealer experience is the whole point of live casino.

But AI dealers are improving fast, they can talk, remember players, react, and create a more personalized experience 24/7.

Will AI replace live dealers, or will players always prefer a real person?

When playing live casino, I prefer the real dealer because he shows real reactions and does not reply to the player's messages and the way he serves the cards seems completely realistic. And the players can easily accept the cards they get fairly. But in the case of Ai dealers, there may be a doubt in the mind that the cards are random or cheating. To be honest, if real human dealers were replaced with AI dealers, I would stop playing live games. I play live Blackjack a lot. I think human dealers are fairer there. Also, when someone else shuffles cards in front of the camera, everything looks real, which would be difficult to accept as live and realistic if AI were to replace it.

[alastantiger]

There is no way you'll know the difference between AI and human dealers, they'll all respond the same way except you are told whether it's AI or not, but the problem I'm seeing with companies especially casino ones are the steps taking by their managers to replace human based jobs with AI, it's frustrating someone who had thought of securing a job forever to go broke home. It's unfair.

Maybe a new gambler that's new to gambling will be tricked into thinking that AI dealers are the same as  humans but there is always going to be some differences in their manner of speaking. Even foreigners that can not speak English very well would not speak like AI, that is why it is very easy to know when you are dealing with an AI. AI lack emotions like humans and that's why they are robot. The reason why AI dealers are becoming more popular is because casinos are looking for a way to reduce cost. Do not be angry at AI if they are taking your job and do not be entitled to a job because no job last forever but instead use the opportunity to increase your skill and chances of getting another job.

[Dunamisx]

As much as I like the use of AI, I also detest seeing it applicable in some areas that are not meant to be, this is why the use of AI must not be abused by any actor as long as we are going to be honest on using it, AI should not replicate human rule or serve as an alternative, except if this will be boldly declared and everyone is aware of an interaction to be with AI.

[Floxynice]

There is no way you'll know the difference between AI and human dealers, they'll all respond the same way except you are told whether it's AI or not, but the problem I'm seeing with companies especially casino ones are the steps taking by their managers to replace human based jobs with AI, it's frustrating someone who had thought of securing a job forever to go broke home. It's unfair.

Maybe a new gambler that's new to gambling will be tricked into thinking that AI dealers are the same as  humans but there is always going to be some differences in their manner of speaking. Even foreigners that can not speak English very well would not speak like AI, that is why it is very easy to know when you are dealing with an AI. AI lack emotions like humans and that's why they are robot. The reason why AI dealers are becoming more popular is because casinos are looking for a way to reduce cost. Do not be angry at AI if they are taking your job and do not be entitled to a job because no job last forever but instead use the opportunity to increase your skill and chances of getting another job.

I wonder why anyone would think that it will be difficult to spot an AI dealer when we see one. Now that AI is gradually taking over, I have seen movies made with AI, music sung with AI, dance steps enabled by AI, AI voice-overs, and many other things done with AI. No matter how perfect they try to make it, there are still ways to know that it was AI.

I personally have not had the experience of seeing how AI dealers carry out their jobs, whether they are doing better than humans, whether there is no difference, or whether the differences are very obvious and clear. However, nothing beats natural human interaction with gamblers. I will always prefer humans to AI.