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Author Topic: Kikabet - would you trust it?  (Read 179 times)
fritvalg (OP)
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August 01, 2026, 12:21:05 PM
 #1

A Detailed Warning About kikabet.com - My Full Experience
After spending considerable time on kikabet.com, I feel compelled to share my complete experience to help others make an informed decision. This is not an emotional rant but a factual account of numerous concerning issues I encountered during my time on their platform.

Initial Red Flags
From the moment I joined, something felt off. The communication style from both support and the VIP manager immediately raised suspicions. Their writing pattern is remarkably consistent, using phrasing and sentence structure that clearly indicates English isn't their first language. What's particularly concerning is that I believe the support representative and VIP manager are actually the same person, as their writing style is identical and they use the same unusual expressions and phrasing across both roles.

The VIP Transfer Experience
As someone with a Diamond 2 account at Stake, I requested a VIP transfer to kikabet.com. They matched this with a Diamond 1 account and offered what seemed like an attractive deal: 50% rakeback and 20-25% daily cashback. The cashback offer was particularly notable because it resets daily - meaning even if I had a losing day, I'd start fresh the next day. This sounded too good to be true, and in my 20 years of gambling experience, I've never encountered a site offering such terms.

When I first joined, I was asked to verify my VIP transfer by making a minimum deposit of $10,000. I complied, but after wagering just $2,000, all slots suddenly became inaccessible. I was informed that there was an error with a "loss-limit" or some other restriction that froze me out of all third-party providers. The only games I could play were their "originals," which I did, unfortunately losing my deposit.

While they resolved this issue the following day, the experience left me concerned. I noticed there seemed to be very few actual players on the site, and I consistently received responses from the same support person regardless of when I reached out. When I mentioned this to my VIP host, I was told this was because I'm a VIP and had been assigned a specific support person. This explanation didn't make much sense to me.

To test this theory, I had friends contact support while not logged in, and they received responses from the same person whenever he was online and available. The response times were also concerning - when this person was offline, I would wait half a day or more for a response.

Inconsistent Promotions and Policies
After some time on the site, I noticed they were offering $5,000 to all new players making a VIP transfer and wagering $100,000 within 30 days. When I inquired about receiving this offer, I was told I would need to create a new account to qualify. This seemed suspicious and potentially designed to lead to multi-accounting issues down the line.

I explained that I rarely create new accounts at gambling sites, as I'm often invited with free balances of $3,000-$6,000 from the start. I also mentioned the technical issues I experienced on my first day with the $10,000 deposit. Rather than addressing these concerns, the responses I received were completely disconnected from my actual inquiries. Instead of addressing my proposals, I was simply told to "stick with him" because "he's the best manager in the world."

I offered to accept reasonable wagering requirements if they would add the $5,000 as a bonus to make up for the poor start, but this was ignored. At this point, I decided to close my account as the entire experience felt like a waste of time and I suspected the operation might be a fly-by-night that could disappear at any moment.

Interestingly, when I attempted to close my account, the support representative suddenly offered to add the $5,000 with wagering requirements immediately. He then began explaining why kikabet.com was so good, which only reinforced my suspicion that the support person and VIP manager were indeed the same individual due to their identical writing style.

After some back and forth, he suddenly withdrew his offer, stating I would need to wager from my current amount up to $100,000 first. He explained that "new players need to prove their worth with $100,000 wager first," while I was "lucky" to get status matching from the start (with the 20-25% cashback). At this point, I simply asked them to close my account.

Continued Communication and Further Issues
Despite closing my account, I continued receiving emails about weekly bonuses and other promotions. About a week later, I decided I might as well collect these and asked if they would reopen my account. They agreed and said we could arrange the $5,000 deal again, though I would need to start the $100,000 wagering requirement over.

I proceeded to wager approximately $72,000 and asked how close I was to completing the requirement. Since there's no way to view stats anywhere on their site, I used their weekly leaderboard figure of $72,000 as reference. The support agent simply replied that I was at 40%. This seemed odd since just three days earlier, the person on Telegram (who I believe is the same individual) had told me I was at 35%.

The support person said he could see 40% in his system and advised me not to play "originals" as they "suddenly don't count" toward wagering - despite this limitation being mentioned nowhere on their VIP transfer page where the offer is detailed.

Misleading Information About Games
Their 50% rakeback offer applies ONLY to slots, not all games as one might assume. When I questioned this, their only explanation was "you should just play slots, it's better" - not a detailed explanation of the policy.

The manager claimed their "originals" games have 100% RTP because "it's something new" and therefore there's no rakeback on them. However, these aren't truly homemade originals - they're the same "un-originals" that sites like Razed.com offer, which are from third-party providers. When you check inside the games themselves, you can clearly see the RTP ranges from 94% (on crash) up to 99% on others. There should logically be rakeback on these games, but they don't offer it, simply claiming it's because "the RTP is 100%" - which I believe clearly indicates they think players are foolish.

Technical Problems and Delays
Their technical infrastructure is severely lacking. You can't play slots on their site without the connection dropping after every 10 spins or so. Their server isn't robust enough to handle slot games and other operations. The machines can't even update your new balance between rounds because their server is so slow.

If you're doing a bonus hunt, be prepared for significant delays. I had five slots I opened yesterday, and all winnings took approximately 15 minutes to appear on each machine. I challenge you to try this yourself if you dare.

The World Cup Final Incident
During the World Cup final, they offered boosted odds that went largely unnoticed. They boosted odds 2 and 3 to huge odds of 6 and 8 for Messi to score and similarly for Lamin Yamal, with a maximum bet of $5,000. After the match, these bets were voided and stakes returned due to compliance issues from Betby, their sports provider. This seems to have happened because it was obvious that other operators could be drastically exploited if people hedged against them. Fortunately, neither player scored, so there wasn't a payout issue. If they had scored, people would have received nothing, and there likely would have been significant negative feedback about the site.

My Current Situation
Despite having wagered over $165,000 (with more than $100,000 on slots), I'm still supposedly short of completing their requirements. The amount remaining varies depending on the mood of the support person - sometimes they say I'm 60k away, sometimes 50k, sometimes 40k. At this point, I don't really care about the $5,000. I'd rather warn others than continue dealing with this operation.

Final Thoughts
Based on my experience, I cannot recommend kikabet.com to anyone. The combination of questionable business practices, technical issues, inconsistent policies, and what appears to be deceptive communication raises serious concerns about the legitimacy and sustainability of this operation. There are too many red flags and what seems to be deliberate gray areas that suggest this could go wrong at any moment.

I've attached numerous screenshots that illustrate many of these issues, which I hope will help others make an informed decision about whether to risk their money on this platform.


Ill add my chat with support down under.. but here is 3 screenshots from " host "

https://ibb.co/HpV4P0NN
https://ibb.co/pjG6Jjx2
https://ibb.co/MxPxfNNL
fritvalg (OP)
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August 01, 2026, 12:24:21 PM
 #2

Conversation with Kikabet
Started on July 12, 2026 at 02:28 PM America/Los_Angeles time PDT (GMT-0700)

02:28 PM | User: Hey

02:29 PM | Thomas from Kikabet: Hello, how can i help you ?

02:29 PM | User: I did bet on Scales of Dead some days ago.. any chance i can find out how much i wagered on that game?

02:29 PM | Thomas from Kikabet: Yes i will send it to you right now

02:30 PM | User: nice thanks

02:30 PM | Thomas from Kikabet: My pleasure

02:42 PM | Thomas from Kikabet: 42 bets ×
60
=
60=2,520 wagered on Scales of Dead

02:43 PM | Thomas from Kikabet: Returns on those spins: 60 + 30 + 24 + 24 + 180 + 3,876 + 30 + 180 + 60 + 30 + 30 + 30 = $4,554 back, so you finished the slot session +$2,034 net

03:21 PM | User: nice. thanks Smiley

03:22 PM | Thomas from Kikabet: Any time boss !

06:44 PM | User: hehy

06:44 PM | User: can you check the total wager on 9/7

06:46 PM | Thomas from Kikabet: Yes i will send it to you right now



06:49 PM | User: thanks

06:49 PM | Thomas from Kikabet: Any time boss !

07:16 PM | Thomas from Kikabet: [Image]

07:16 PM | Thomas from Kikabet: Sorry i took time, because we reached out to the provider directly

07:20 PM | User: thanks

07:20 PM | Thomas from Kikabet: Any time

07:20 PM | User: 6660$ was wagered.. /100 x houseedge 5,5(94.5 rtp)
366$
50% to me should be 183$ am i wrong?

07:22 PM | Thomas from Kikabet: Must be when we did a small update in our website

07:22 PM | Thomas from Kikabet: True

07:22 PM | Thomas from Kikabet: You want me to update it for you , or you prefer checking with your VIP manager ?

07:23 PM | User: im texting with him now thanks

07:23 PM | Thomas from Kikabet: Any time sir

07:24 PM | User: would be happy if you could correct it

07:24 PM | User: not sure he understand the issue

07:25 PM | Thomas from Kikabet: For sure, now !

07:25 PM | Thomas from Kikabet: Is there any problem with your VIP manager ?

07:26 PM | User: i think we just miscommunicate a bit

07:26 PM | User: i like him tho..

07:26 PM | User: do you have many manager?

07:26 PM | User: managers

07:27 PM | Thomas from Kikabet: Yes we have 11 VIP Managers

07:27 PM | Thomas from Kikabet: But this one is the best

07:27 PM | Thomas from Kikabet: My advice is to stay with him, because he can fix anything for VIP players

07:28 PM | User: dont wanna switch Smiley was just curious

07:28 PM | Thomas from Kikabet: He is the number 1 in the company

07:31 PM | Thomas from Kikabet: Done !

07:31 PM | User: thanks

07:32 PM | Thomas from Kikabet: Any time sir

08:35 PM | User: hey

08:35 PM | Thomas from Kikabet: Hello

08:35 PM | User: we could not meet expectations and i prefer to close my account.

08:36 PM | User: i asked him to do it

08:36 PM | User: but its still open

08:36 PM | User: can you fix it?

08:36 PM | Thomas from Kikabet: why you want to close your account ?

08:36 PM | Thomas from Kikabet: You are a good player, and you started to have good wins with us

08:37 PM | User: yeah im a egoist.. i guess

08:37 PM | User: saw the 5k bounty for new transfers

08:37 PM | Thomas from Kikabet: No no i don't agree with you

08:37 PM | User: and was trying to ask him to credit it

08:37 PM | Thomas from Kikabet: Just relax sir, we will solve that problem

08:37 PM | User: also because the first 10k i did deposit

08:37 PM | Thomas from Kikabet: Do not worry about anything , i will speak now to my superiors

08:38 PM | User: i busted on crash or something because i had a wager limit on 2k on normal slots..

08:38 PM | User: so did play small since until i trusted the site 100%

08:38 PM | Thomas from Kikabet: You still have limits ?

08:39 PM | User: no no.. its fixed. if he gave thost 5k without blinking.. you won my trust totally as i think the deals are good here but always something wrong have to clear it with him, but he add a very small bonus and think all good

08:39 PM | Thomas from Kikabet: The 5K is for the new ones who will wager 100K

08:40 PM | User: yeah i know

08:40 PM | Thomas from Kikabet: When, they wagered it they get it immediately

08:40 PM | Thomas from Kikabet: I see that you wagered 65922.13

08:40 PM | User: but there is many small things

08:40 PM | User: i try to tell him but im not sure its getting fixed

08:40 PM | Thomas from Kikabet: Just reach 100K

08:40 PM | Thomas from Kikabet: I will myself credit you 5K

08:40 PM | Thomas from Kikabet: Because i have hand on it

08:40 PM | User: no no bro its ok

08:41 PM | User: its not the money

08:41 PM | User: just wanted to see if there was some commitment or retention

08:41 PM | Thomas from Kikabet: But in this case

08:41 PM | User: the first 10k was wasted

08:41 PM | Thomas from Kikabet: We need to put a Rollover for the 5K we will credit you

08:41 PM | User: on originals..

08:41 PM | User: wiht 10k

08:41 PM | User: i never play originals

08:41 PM | Thomas from Kikabet: Tell me if it's okay, and i will myself credit it

08:42 PM | Thomas from Kikabet: Ok ?

08:42 PM | Thomas from Kikabet: But after the 10k you still played on Originals

08:42 PM | User: yeah true

08:42 PM | User: but not big money

08:42 PM | User: just small money

08:42 PM | User: [Image]

08:43 PM | User: i offered to switch fully to you and let these numbers go here instead

08:43 PM | Thomas from Kikabet: Bonus is low

08:43 PM | User: just show me you have the money to make a razy deal last minute, then i can ignore the baby mistakes this site have

08:43 PM | Thomas from Kikabet: You need to admit that our bonuses are better than the one you showed us

08:43 PM | User: had a 200k win the week before

08:43 PM | User: yeah

08:43 PM | User: but

08:44 PM | User: i tried to tell him

08:44 PM | Thomas from Kikabet: Okay i got you

08:44 PM | User: they are also a bit too good.. thats why i played safe

08:44 PM | Thomas from Kikabet: Speak to your VIP manager now, and tell him to credit you 5K with a Rollover requirements

08:44 PM | User: just to see

08:45 PM | Thomas from Kikabet: No they are not good

08:45 PM | User: whats the roll over bro

08:45 PM | Thomas from Kikabet: I can see clearely how much bonuse we gave you

08:45 PM | Thomas from Kikabet: And you sent me how much Stake gave you, they gave you pennies

08:45 PM | User: i speak about yours bro

08:45 PM | User: your deal are a bit too good

08:46 PM | User: thats why i want to see in a slow way

08:46 PM | Thomas from Kikabet: Our bonus is the BEST, all our VIP clients they love it

08:46 PM | User: normally a new casino contact me and add like 5-6k

08:46 PM | Thomas from Kikabet: Which deal ?

08:46 PM | User: no wager

08:46 PM | Thomas from Kikabet: The 100K ?

08:46 PM | User: wager is ok

08:46 PM | User: no the daily

08:46 PM | Thomas from Kikabet: The others, we are better than the others

08:46 PM | Thomas from Kikabet: We paying our players, we don't ask for KYC

08:46 PM | Thomas from Kikabet: We give better bonuses

08:47 PM | User: yes true

08:47 PM | Thomas from Kikabet: Other casinos, when you win they close your account

08:47 PM | Thomas from Kikabet: We have many players who transfered from other casinos to Kikabet

08:47 PM | Thomas from Kikabet: We gave them nothing

08:48 PM | Thomas from Kikabet: We gave them only trust and transparency and good service

08:48 PM | User: Yes but i am not a trouble maker

08:48 PM | User: but

08:48 PM | User: i think one day

08:48 PM | Thomas from Kikabet: We don't accept trouble makers

08:48 PM | User: people will ask in bitcointalk

08:48 PM | User: if 200 people win 200k the same day

08:49 PM | User: the next day you give them daily bonus again if they come back

08:49 PM | User: its sounds too good

08:49 PM | User: but i believe you i think

08:49 PM | Thomas from Kikabet: We are doing this

08:49 PM | Thomas from Kikabet: It's normal

08:49 PM | User: respect

08:49 PM | Thomas from Kikabet: You already did many times withdrawals without problems

08:49 PM | User: yes but never 120k

08:49 PM | User: or more

08:50 PM | Thomas from Kikabet: When you will win it you will withdraw it easly

08:50 PM | User: im safe because

08:50 PM | User: ive been gambling online 18 years

08:50 PM | User: and have been casino affiliate +10 years

08:50 PM | User: ive seen all

08:51 PM | User: but i hope you will have great succes

08:51 PM | Thomas from Kikabet: That's a good point , that's proves that we only have intelligent BIG players

08:52 PM | User: Become a vip host bro

08:52 PM | User: you understand and sell the products with your heart

08:53 PM | User: whats your role

08:53 PM | Thomas from Kikabet: Thank you for your compliment

08:53 PM | User: cant only be support

08:53 PM | Thomas from Kikabet: I'm the head of Support

08:53 PM | Thomas from Kikabet: I was assigned to you because you are a VIP player

08:53 PM | User: ah

08:53 PM | User: got it

08:53 PM | Thomas from Kikabet: But trust me

08:54 PM | Thomas from Kikabet: If you close your account , tomorrow you will come back

08:54 PM | Thomas from Kikabet: Because you will not find something like Kikabet

08:54 PM | Thomas from Kikabet: I'm talking about trust and transparency and rewards

08:54 PM | Thomas from Kikabet: That's the 3 things, BIG players are looking for

08:55 PM | User: 4* fast withdrawals

08:55 PM | Thomas from Kikabet: Fast or Slow

08:55 PM | Thomas from Kikabet: Doesn't matter, if you will receive your withdrawal

08:55 PM | User: slow is ok

08:55 PM | User: but

08:56 PM | User: slow slow like +24h

08:56 PM | User: i dont like

08:56 PM | Thomas from Kikabet: We never did 24h

08:56 PM | User: great

08:56 PM | Thomas from Kikabet: It can only be slow sometimes depending on the network

08:57 PM | Thomas from Kikabet: To send the withdrawal at a better rate

08:57 PM | User: so what rollover can i get? now its the interesting part

08:57 PM | Thomas from Kikabet: I will give you 2 choices

08:58 PM | Thomas from Kikabet: Either you finish your 100K wager requirements to get the 5K

08:58 PM | Thomas from Kikabet: Or to make a new account and wager 100K and get 5K

08:59 PM | Thomas from Kikabet: That's the two options i can give you

08:59 PM | User: ah sorry

09:00 PM | User: i did misunderstand you

09:00 PM | Thomas from Kikabet: Yes same here

09:00 PM | Thomas from Kikabet: Because you are asking about a new promotion for VIP, but you already have a VIP statuts

09:01 PM | Thomas from Kikabet: It's like buying a shirt on sales for 100$ then after a month you will find the same store did a new promotion and it it comes with a shoes

09:01 PM | User: nah because i didnt buy anything

09:02 PM | Thomas from Kikabet: Yes

09:02 PM | Thomas from Kikabet: You deposited 10K

09:02 PM | Thomas from Kikabet: And you got your VIP statuts

09:02 PM | User: yes but the store took the 10k and said sorry.. we are out of shirts.. you can buy for 10k underwear

09:03 PM | Thomas from Kikabet: No the store once you buy

09:03 PM | Thomas from Kikabet: you cannot come back after 1 month

09:03 PM | User: also im diamond 2

09:03 PM | User: i got diamond 1

09:03 PM | Thomas from Kikabet: Diamond 2 3 4 5 , are just names

09:03 PM | User: but yes

09:03 PM | Thomas from Kikabet: The important thing is what you are getting

09:04 PM | User: its ok my friend

09:04 PM | User: no argue Smiley

09:04 PM | Thomas from Kikabet: Just keep in your mind , that transparency and trust is everything in this field

09:04 PM | User: lets just close it. I prefer that.

09:05 PM | Thomas from Kikabet: Alright

09:05 PM | Thomas from Kikabet: Whenever you want to come back

09:05 PM | Thomas from Kikabet: You are always welcomed 😊

09:10 PM | User: Thank you

09:11 PM | User: Will you close it?

09:11 PM | Thomas from Kikabet: Done

09:12 PM | Thomas from Kikabet: Have a good day

09:12 PM | Thomas from Kikabet: We had a great moments together

09:12 PM | Thomas from Kikabet: & we will be pleased to help you in the future

09:12 PM | Thomas from Kikabet: Whenever you want you are always welcomed

09:15 PM | User: thank you mate

09:15 PM | User: hope the best for your casino


Exported from Kikabet on July 26, 2026 at 03:38 PM America/Los_Angeles time PDT (GMT-0700)
rohang
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August 01, 2026, 12:57:57 PM
 #3

Forcing you to play on their originals instead of established brands slots feels like very very shady behaviour

I highly suggest you to check every bet made on those originals, if it its provably fair or not.

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MuffinMaster
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August 01, 2026, 01:16:34 PM
 #4

Forcing you to play on their originals instead of established brands slots feels like very very shady behaviour

I highly suggest you to check every bet made on those originals, if it its provably fair or not.

This user wasn't forced to do anything. It was a coincidence that the slots were down on the day he made deposit.
This matter has already been thoroughly explained by Kikabet support. Here are the details:

skip

Official Response from Kikabet

We take feedback seriously, so we'll respond point by point. Some of this player's complaints have merit and we'll own them. Others are factually incorrect — and since he has chosen to publish his deposit and wager figures publicly, we'll respond with the actual account record. We're happy to verify every number below with forum moderators.

The claim that he "lost his deposit" and got nothing. Here is the account record. Total deposits: $38,326.61. Total withdrawals: $14,444.05 — every single one processed smoothly, without delay, without a single question asked. He doesn't dispute this anywhere in his post, because there's nothing to dispute.

On top of that, we paid him $6,482.87 in cash rewards in roughly six weeks (June 9 – July 24): 34 separate payouts, including $5,294 in daily cashback, weekly cashback, and $1,154 in new-user cashback. These weren't bonus balances with strings attached — this was withdrawable cash, credited automatically, every single day he had a losing day. On his worst days, the daily cashback alone paid him back over $1,400 in a single day, and nearly $3,500 across one 48-hour stretch.

Put simply: this player received back more than a quarter of his total net losses in cash rewards — roughly 4% of his entire wager returned to him. He described these terms himself as better than anything he'd seen in 20 years of gambling. He was right. We honored every cent of them.

The day-one technical issue. True, and we apologized at the time. A loss-limit misconfiguration blocked third-party providers for part of his first day. It was escalated and fixed within 24 hours, as he confirms himself. Not the start we want for any VIP, and we've since changed how limits are applied to transferred accounts.

The $5,000 promotion. This promotion was designed for new VIP transfers: wager $100k in 30 days, receive $5,000. The player had already completed his VIP transfer months earlier and was already receiving matched benefits — including the cashback detailed above — so he wasn't eligible under the promo terms, the same way a signup bonus can't be claimed by an existing account. When he pushed back, we made an exception anyway: complete the qualifying wager on his existing account and receive the $5,000. He accepted. That offer still stands today.

Originals excluded from wager count. The exclusion exists to prevent abuse — spamming 1.01x bets on dice or limbo would let anyone "complete" $100k in wager with near-zero risk, defeating the purpose of the requirement. This is standard industry practice for wagering requirements. However, the player is right that this should have been stated explicitly on the promotion page, and we've now updated the terms. That's on us.

The 35% vs 40% "mood" discrepancy. This isn't mood — it's the difference between total wager and qualifying wager. His lifetime wager across all products is $159,174 (from day 1, not after joining the VIP promo) including originals and sportsbook; his qualifying wager toward the promotion is lower because originals don't count, as above. The leaderboard he referenced counts everything; the promotion doesn't. We accept this wasn't communicated clearly enough, and we're adding a visible qualifying-wager tracker so players don't have to ask support.

"Support and the VIP host are the same person." They are not. VIP players are assigned a dedicated host precisely so they deal with someone who knows their account — that's the "same person answering" he noticed. Our support team covers multiple shifts and languages.

Rakeback on originals. Rakeback applies to slots, as stated in the offer. Originals are covered instead by daily cashback, which applies to all products — which is exactly why he was paid cashback on days he played originals exclusively, including the day-one session he complains about.

The World Cup boosted odds. Selected boosted markets on the final were voided at the direction of our sportsbook provider for compliance reasons, and all stakes were returned in full to every affected player. No player lost a cent on those markets.

To summarize the record: $38,326 deposited, $14,444 withdrawn without issue, $6,483 paid in cash rewards, and a $5,000 offer that remains open if he completes the qualifying wager. We're sorry his experience ended in frustration, and the two gaps he identified — promo terms clarity and progress visibility — are already fixed.
But "warning others" about a site that returned over a quarter of his losses in cash and never once delayed a withdrawal isn't a warning.
It's the account record of one of the best-compensated players we've ever had.
Every number above can be verified with moderators at his consent ; an offer we make openly, and one we suspect won't be taken up.

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August 01, 2026, 01:34:28 PM
 #5

There are always two important thing in casino to do. The Live support or customer support whatever channels they are using to communicate with clients must be active and polite in communicating with customers and give clear explanation of issue and the second one is the withdrawal.
Yes he was not forced but was he asked to deposit the $10,000 or he deposited it own his own for the transfer verification? The amount was big for the verification. And the Op of this thread, you were a big player of the casino and you should also know many things happens while playing in casino and that is why it is good to gamble what you can afford to lose. From what kikabet posted and quoted here by MuffinMaster. Things have gotten clearer.

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August 01, 2026, 01:43:27 PM
 #6

There are always two important thing in casino to do. The Live support or customer support whatever channels they are using to communicate with clients must be active and polite in communicating with customers and give clear explanation of issue and the second one is the withdrawal.
Yes he was not forced but was he asked to deposit the $10,000 or he deposited it own his own for the transfer verification? The amount was big for the verification. And the Op of this thread, you were a big player of the casino and you should also know many things happens while playing in casino and that is why it is good to gamble what you can afford to lose. From what kikabet posted and quoted here by MuffinMaster. Things have gotten clearer.

From what I understand, OP contacted Kikabet support requesting a transfer of his VIP status from another casino to Kikabet. They agreed to a VIP status transfer with a $10,000 deposit. Unfortunately, the slots were down on the day of the deposit, and OP had no patience to wait for the situation to be resolved, started playing on originals and, unfortunately, had no luck.

From the quotes from the conversation it appears that both sides understood each other and everything was clarified.

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August 01, 2026, 02:15:48 PM
 #7

I played on the site, but I stopped because I got the impression that it's pretty much a one-man operation. It reminded me too much to Lightlord's casinos.

In my case, even though they advertise instant deposits, I had to contact support after several confirmations, and they told me they’d had a problem with the payment processor that day. To make matters worse, I deposited in Bitcoin, and they credited my balance in a stablecoin that isn’t supported by my hardware wallet. It wouldn’t have been a big deal if I’d lost the deposit—which is usually the case—but I got lucky and won, and when it came time to process the “instant” withdrawal again, I had to contact them. On top of that, I had to figure out a way to withdraw it myself because, as I said, I couldn’t transfer it to my hardware wallet.

That said, to make up for the inconvenience, they added an extra $10 to my balance and paid me what I won. So I don’t think there’s any scam here or any intention to scam, but perhaps just a lack of experience at a new casino—one that’s small and trying to establish itself.

Unfortunately, the slots were down on the day of the deposit, and OP had no patience to wait for the situation to be resolved, started playing on originals and, unfortunately, had no luck.

If the casino wants to succeed, things like that can't happen very often—like what supposedly happened to me with the payment processor, or what happened in this case.

I understand that it's a new casino and that things aren't always easy when you're just starting out, so I'm willing to give them the benefit of the doubt, but I hope we don't have many more stories like this one.

So, in response to
Quote
Kikabet - would you trust it?
I would reply, yes for now but keep an eye on it.

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August 01, 2026, 02:35:53 PM
 #8

Unfortunately, the slots were down on the day of the deposit, and OP had no patience to wait for the situation to be resolved, started playing on originals and, unfortunately, had no luck.

If the casino wants to succeed, things like that can't happen very often—like what supposedly happened to me with the payment processor, or what happened in this case.

I'm not sure if we understood each other correctly. As I wrote earlier, the OP was able to play on original games – meaning that the Kikbet casino's games ran without any problems.
The problem was with slots owned by other providers. It's hard to tell from the explanations whose fault it was, but we can't assume it was Kikabet's fault either.

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August 01, 2026, 02:45:15 PM
 #9

This is where they have a representative here on the forum to discuss about any issue a user faces, I will advise that he communicates with the representative so as to know the way forward than creating thread in similar manner, the first one you reported has already been responded and if there is anything he wanted to be addressed, then such could be well discussed with the representative as well because that is why they are here on the forum to engage users, complaining in this manner does not make any changes.

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August 01, 2026, 04:13:37 PM
 #10

This is where they have a representative here on the forum to discuss about any issue a user faces, I will advise that he communicates with the representative so as to know the way forward than creating thread in similar manner, the first one you reported has already been responded and if there is anything he wanted to be addressed, then such could be well discussed with the representative as well because that is why they are here on the forum to engage users, complaining in this manner does not make any changes.

But what do you mean? In private?

I think it’s perfectly legitimate for the OP to start a thread like this, which is very well detailed, and the casino representative can come here to defend the casino’s actions. I think a separate thread is better than a post within the casino’s ANN, because it stands out and the OP is long and detailed enough to justify it.

This is a forum; I don’t see anything wrong with the OP starting a thread like this, and, if necessary, the representative coming here to defend Kikabet.



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August 01, 2026, 04:58:59 PM
 #11

This is a word-for-word repost of the complaint this player already published in our official thread last week. We responded to it point by point there, with his full account record — deposits, withdrawals, and the $6,483 in cash rewards paid to him over six weeks:

Official response: https://bitcointalk.org/index.php?topic=5581947.msg66984475#msg66984475

Official Response from Kikabet

We take feedback seriously, so we'll respond point by point. Some of this player's complaints have merit and we'll own them. Others are factually incorrect — and since he has chosen to publish his deposit and wager figures publicly, we'll respond with the actual account record. We're happy to verify every number below with forum moderators.

The claim that he "lost his deposit" and got nothing. Here is the account record. Total deposits: $38,326.61. Total withdrawals: $14,444.05 — every single one processed smoothly, without delay, without a single question asked. He doesn't dispute this anywhere in his post, because there's nothing to dispute.

On top of that, we paid him $6,482.87 in cash rewards in roughly six weeks (June 9 – July 24): 34 separate payouts, including $5,294 in daily cashback, weekly cashback, and $1,154 in new-user cashback. These weren't bonus balances with strings attached — this was withdrawable cash, credited automatically, every single day he had a losing day. On his worst days, the daily cashback alone paid him back over $1,400 in a single day, and nearly $3,500 across one 48-hour stretch.

Put simply: this player received back more than a quarter of his total net losses in cash rewards — roughly 4% of his entire wager returned to him. He described these terms himself as better than anything he'd seen in 20 years of gambling. He was right. We honored every cent of them.

The day-one technical issue. True, and we apologized at the time. A loss-limit misconfiguration blocked third-party providers for part of his first day. It was escalated and fixed within 24 hours, as he confirms himself. Not the start we want for any VIP, and we've since changed how limits are applied to transferred accounts.

The $5,000 promotion. This promotion was designed for new VIP transfers: wager $100k in 30 days, receive $5,000. The player had already completed his VIP transfer months earlier and was already receiving matched benefits — including the cashback detailed above — so he wasn't eligible under the promo terms, the same way a signup bonus can't be claimed by an existing account. When he pushed back, we made an exception anyway: complete the qualifying wager on his existing account and receive the $5,000. He accepted. That offer still stands today.




Originals excluded from wager count. The exclusion exists to prevent abuse — spamming 1.01x bets on dice or limbo would let anyone "complete" $100k in wager with near-zero risk, defeating the purpose of the requirement. This is standard industry practice for wagering requirements. However, the player is right that this should have been stated explicitly on the promotion page, and we've now updated the terms. That's on us.

The 35% vs 40% "mood" discrepancy. This isn't mood — it's the difference between total wager and qualifying wager. His lifetime wager across all products is $159,174 (from day 1, not after joining the VIP promo) including originals and sportsbook; his qualifying wager toward the promotion is lower because originals don't count, as above. The leaderboard he referenced counts everything; the promotion doesn't. We accept this wasn't communicated clearly enough, and we're adding a visible qualifying-wager tracker so players don't have to ask support.

"Support and the VIP host are the same person." They are not. VIP players are assigned a dedicated host precisely so they deal with someone who knows their account — that's the "same person answering" he noticed. Our support team covers multiple shifts and languages.

Rakeback on originals. Rakeback applies to slots, as stated in the offer. Originals are covered instead by daily cashback, which applies to all products — which is exactly why he was paid cashback on days he played originals exclusively, including the day-one session he complains about.

The World Cup boosted odds. Selected boosted markets on the final were voided at the direction of our sportsbook provider for compliance reasons, and all stakes were returned in full to every affected player. No player lost a cent on those markets.

To summarize the record: $38,326 deposited, $14,444 withdrawn without issue, $6,483 paid in cash rewards, and a $5,000 offer that remains open if he completes the qualifying wager. We're sorry his experience ended in frustration, and the two gaps he identified — promo terms clarity and progress visibility — are already fixed.
But "warning others" about a site that returned over a quarter of his losses in cash and never once delayed a withdrawal isn't a warning.
It's the account record of one of the best-compensated players we've ever had.
Every number above can be verified with moderators at his consent ; an offer we make openly, and one we suspect won't be taken up.

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August 01, 2026, 06:56:54 PM
 #12

Snip
It's good as a casino rep you had to quickly respond to the allegations levelled on your casino by one of it user, at least the matter is leading to somewhere. But come to think of it, there's something the OP said about being advised by your support for him to open a new a new account base on his interest about a VIO promotion of $5000 by your casino.

pardon me but while skimming your reply word-to-word on OP's accusations I didn't see where you addressed that. Does Kikabet casino policy permits multi accounts?

Quote
Inconsistent Promotions and Policies
After some time on the site, I noticed they were offering $5,000 to all new players making a VIP transfer and wagering $100,000 within 30 days. When I inquired about receiving this offer, I was told I would need to create a new account to qualify. This seemed suspicious and potentially designed to lead to multi-accounting issues down the line.

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August 01, 2026, 09:13:45 PM
 #13

Continued Communication and Further Issues
Despite closing my account, I continued receiving emails about weekly bonuses and other promotions. About a week later, I decided I might as well collect these and asked if they would reopen my account. They agreed and said we could arrange the $5,000 deal again, though I would need to start the $100,000 wagering requirement over.

I proceeded to wager approximately $72,000 and asked how close I was to completing the requirement. Since there's no way to view stats anywhere on their site, I used their weekly leaderboard figure of $72,000 as reference. The support agent simply replied that I was at 40%.

and a $5,000 offer that remains open [/b]if he completes the qualifying wager. We're sorry his experience ended in frustration, and the two gaps he identified —
From my understanding about what O.P is saying and what the representative of Kikabet casino just said above, l think the only issue here is failure of Kikabet casino to implement a feature on its platform that will enable it's gamblers to view stats and see how much they have wagered so far. Because it is obvious that if O.P had seen how to view his stats and know how much left for him to complete his $100,000 wagering requirement, there never would have been an issue. Hence, I will like to plead with Kikabet casino to please find a way to implement this feature that helps it's gamblers view their stats while gambling on their platform in other to avoid having people's attempt keep ending in frustration. Thanks

 
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August 02, 2026, 07:34:22 AM
 #14

This is a word-for-word repost of the complaint this player already published in our official thread last week. We responded to it point by point there, with his full account record — deposits, withdrawals, and the $6,483 in cash rewards paid to him over six weeks:

Official response: https://bitcointalk.org/index.php?topic=5581947.msg66984475#msg66984475

Official Response from Kikabet

We take feedback seriously, so we'll respond point by point. Some of this player's complaints have merit and we'll own them. Others are factually incorrect — and since he has chosen to publish his deposit and wager figures publicly, we'll respond with the actual account record. We're happy to verify every number below with forum moderators.

The claim that he "lost his deposit" and got nothing. Here is the account record. Total deposits: $38,326.61. Total withdrawals: $14,444.05 — every single one processed smoothly, without delay, without a single question asked. He doesn't dispute this anywhere in his post, because there's nothing to dispute.

On top of that, we paid him $6,482.87 in cash rewards in roughly six weeks (June 9 – July 24): 34 separate payouts, including $5,294 in daily cashback, weekly cashback, and $1,154 in new-user cashback. These weren't bonus balances with strings attached — this was withdrawable cash, credited automatically, every single day he had a losing day. On his worst days, the daily cashback alone paid him back over $1,400 in a single day, and nearly $3,500 across one 48-hour stretch.

Put simply: this player received back more than a quarter of his total net losses in cash rewards — roughly 4% of his entire wager returned to him. He described these terms himself as better than anything he'd seen in 20 years of gambling. He was right. We honored every cent of them.

The day-one technical issue. True, and we apologized at the time. A loss-limit misconfiguration blocked third-party providers for part of his first day. It was escalated and fixed within 24 hours, as he confirms himself. Not the start we want for any VIP, and we've since changed how limits are applied to transferred accounts.

The $5,000 promotion. This promotion was designed for new VIP transfers: wager $100k in 30 days, receive $5,000. The player had already completed his VIP transfer months earlier and was already receiving matched benefits — including the cashback detailed above — so he wasn't eligible under the promo terms, the same way a signup bonus can't be claimed by an existing account. When he pushed back, we made an exception anyway: complete the qualifying wager on his existing account and receive the $5,000. He accepted. That offer still stands today.




Originals excluded from wager count. The exclusion exists to prevent abuse — spamming 1.01x bets on dice or limbo would let anyone "complete" $100k in wager with near-zero risk, defeating the purpose of the requirement. This is standard industry practice for wagering requirements. However, the player is right that this should have been stated explicitly on the promotion page, and we've now updated the terms. That's on us.

The 35% vs 40% "mood" discrepancy. This isn't mood — it's the difference between total wager and qualifying wager. His lifetime wager across all products is $159,174 (from day 1, not after joining the VIP promo) including originals and sportsbook; his qualifying wager toward the promotion is lower because originals don't count, as above. The leaderboard he referenced counts everything; the promotion doesn't. We accept this wasn't communicated clearly enough, and we're adding a visible qualifying-wager tracker so players don't have to ask support.

"Support and the VIP host are the same person." They are not. VIP players are assigned a dedicated host precisely so they deal with someone who knows their account — that's the "same person answering" he noticed. Our support team covers multiple shifts and languages.

Rakeback on originals. Rakeback applies to slots, as stated in the offer. Originals are covered instead by daily cashback, which applies to all products — which is exactly why he was paid cashback on days he played originals exclusively, including the day-one session he complains about.

The World Cup boosted odds. Selected boosted markets on the final were voided at the direction of our sportsbook provider for compliance reasons, and all stakes were returned in full to every affected player. No player lost a cent on those markets.

To summarize the record: $38,326 deposited, $14,444 withdrawn without issue, $6,483 paid in cash rewards, and a $5,000 offer that remains open if he completes the qualifying wager. We're sorry his experience ended in frustration, and the two gaps he identified — promo terms clarity and progress visibility — are already fixed.
But "warning others" about a site that returned over a quarter of his losses in cash and never once delayed a withdrawal isn't a warning.
It's the account record of one of the best-compensated players we've ever had.
Every number above can be verified with moderators at his consent ; an offer we make openly, and one we suspect won't be taken up.


I don’t dispute that you paid withdrawals of 14000$ when I deposited 38000$. If you want applause for this that’s fine. I would look very bad if you also had problems paying.


Imagine the freekick from the final in the last minute before OT where Lamine Yamal was so close to scored here you offers a giga odds with a max bet of 5000$!!!!

The boosted odds as so unreal and the max bet on it as well.. If he scored people would believe they won over 20k and then you would have voided their bets with the reason your betting provider did cancel them due to “compliance”?

I see this as a very smart marketing move.. introduce a fake odds, with a too high max bet so you can attract more VIP players.



Beside of that did I wager over 160k where originals are maybe 40k .. so the 100k was met from beginning. This was just a smart trick to make we wager 100k new when they saw the opportunity.
In the chat he even told me that I could get them now until he moments later changed his mind.


He even admit he didn’t add the term on his website about excluding originals? So hmm if he admit this? Why are we then even discussing it. Then originals should be included in such calculation without doubt. He can’t just invent rules and add it later on the website and then it should counts backwards for everybody around.

Also I don’t hear you comments on the 100% rtp originals? All your originals have game info inside where the RTP is mentioned from the provider of the original. So what happend with that lie? Shall we just.. ignore it?


No casino can work with a resetting lossback on daily basis and provide 25% cashback daily. It’s impossible and if he really think that is possible then I better understand how he can say I wagered 40% instead of 110% of the amount as he may have problems with Math. They would be drained by players if this offer was true and close tomorrow when there is no more money left. 

I could just go and bet the opposite on another site. Everytime I won on Kika, the win would reset over night and I can try again next day.

That is why I warn you guys.

They won’t want to pay there offers, they lie and change terms after mood and offers something that is impossible in the long run.


rohang
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August 02, 2026, 02:25:22 PM
 #15

Forcing you to play on their originals instead of established brands slots feels like very very shady behaviour

I highly suggest you to check every bet made on those originals, if it its provably fair or not.

This user wasn't forced to do anything. It was a coincidence that the slots were down on the day he made deposit.
This matter has already been thoroughly explained by Kikabet support. Here are the details:


You are right, forced was wrong choice of word by me there. Technical issues happen and if slots were down OP should've waited.
I read the casino explanation and i like how detailed it is.

This is a word-for-word repost of the complaint this player already published in our official thread last week. We responded to it point by point there, with his full account record — deposits, withdrawals, and the $6,483 in cash rewards paid to him over six weeks:

Official response: https://bitcointalk.org/index.php?topic=5581947.msg66984475#msg66984475

Official Response from Kikabet






Imagine the freekick from the final in the last minute before OT where Lamine Yamal was so close to scored here you offers a giga odds with a max bet of 5000$!!!!

The boosted odds as so unreal and the max bet on it as well.. If he scored people would believe they won over 20k and then you would have voided their bets with the reason your betting provider did cancel them due to “compliance”?

I see this as a very smart marketing move.. introduce a fake odds, with a too high max bet so you can attract more VIP players.



Not sure why you keep bringing that up, you cant say that they would have voided the winnings. There is no point of that high speculation you are doing, its just a big what if

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Pikiboy
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August 02, 2026, 08:51:46 PM
 #16

I wasn't able to finished up the content that you posted here, but from where I read to, what you would do is that you shouldn't be that easily carried away by bonuses or something similar. You should be able to learn how to stick with one gambling site because the more different site you have the more trouble you could be facing and the above mentioned site is actually new here and trusting them could be very difficult for me. You also made mentioned of stake.com, for me stake is an old gambling site where you wouldn't be that easily scammed. It would be ideal for you to move this post to the scam accusations section.
MuffinMaster
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August 02, 2026, 10:14:55 PM
 #17

I wasn't able to finished up the content that you posted here, but from where I read to, what you would do is that you shouldn't be that easily carried away by bonuses or something similar. You should be able to learn how to stick with one gambling site because the more different site you have the more trouble you could be facing and the above mentioned site is actually new here and trusting them could be very difficult for me. You also made mentioned of stake.com, for me stake is an old gambling site where you wouldn't be that easily scammed. It would be ideal for you to move this post to the scam accusations section.

It seems you haven't read anything beyond the thread title and the name stake.com. If you had taken the time, you would have realized that the matter has been resolved and OP is merely expressing his feelings and speculations. Next time, I suggest you read up on the topic before posting something so pointless.

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